Echo Global Logistics Launches EchoShip Rewards Program

Rhea-AI Summary

Echo Global Logistics (NASDAQ: ECHO) launched its EchoShip Rewards program on May 19, 2021, after a successful pilot. This loyalty program enables clients to earn points for booking LTL and Truckload shipments via EchoShip, enhancing customer engagement. Users can redeem points for products, shipping discounts, or charitable donations. The initiative streamlines shipping through a user-friendly platform, allowing clients to manage shipments more efficiently. Over 35,000 shippers benefit from this innovative service aimed at strengthening client relationships and increasing EchoShip utilization.

Positive

• Launch of EchoShip Rewards enhances client engagement and loyalty.
• Program offers multiple redemption options for rewards, increasing customer satisfaction.
• User-friendly platform streamlines shipping processes, improving operational efficiency.
• Extensive market research informed program features, aligning with client needs.

Negative

• None.

CHICAGO, May 19, 2021 /PRNewswire/ -- Echo Global Logistics, Inc. (NASDAQ: ECHO), a leading provider of technology-enabled transportation management services, announced today that after a successful pilot that began in March, it has formally launched EchoShip Rewards, a loyalty program that allows clients to earn rewards points when they book LTL and Truckload shipments via EchoShip, the company's proprietary shipping platform.

EchoShip Rewards is an added benefit for clients who use EchoShip, an innovative, self-service web portal that consolidates and simplifies shipping by enabling customers to quote, book, ship, manage invoices, and track shipments in real time. With its simple, user-friendly interface, EchoShip eliminates repetitive workflows and speeds up shipping with an efficient, four-step process, giving clients time back to focus on their business.

Through EchoShip Rewards, shippers can earn points when they use the EchoShip web portal to book LTL and Truckload shipments. Once they reach certain levels, they can redeem their EchoShip Rewards points in three ways, which include products from a catalog of over 10,000 items, discounts on future EchoShip shipments, or donations to various charities.

"At Echo, our industry expertise, best-in-class technology, and award-winning customer service have set us apart in the industry, allowing us to attract a diverse client base of over 35,000 shippers," said Dave Menzel, President and Chief Operating Officer at Echo. "We're always looking for ways to enhance the experience of our clients, so we're pleased to launch EchoShip Rewards, a program that rewards them for their everyday shipping."

"When developing EchoShip Rewards, we conducted extensive market research to understand what matters most to shippers, and we incorporated our findings directly into the program," said Christopher Clemmensen, SVP of Marketing at Echo. "With EchoShip Rewards, not only can our clients earn points to redeem for merchandise, shipping discounts, or charitable donations, but we at Echo have the opportunity to strengthen our relationships with our clients while driving adoption and increasing usage of EchoShip."

EchoShip transactional users are automatically enrolled in the EchoShip Rewards program. In addition to the points they earn when they book LTL and Truckload shipments via EchoShip, members will also be able to earn bonus points during special promotions throughout the year.

For more information about EchoShip Rewards, visit: https://www.echo.com/technology/echoship/rewards

To sign up for EchoShip and enroll in the rewards program, visit: https://www.echo.com/technology/echoship/signup 

About Echo Global Logistics
Echo Global Logistics, Inc. (NASDAQ: ECHO) is a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 30 offices around the country, Echo offers freight brokerage and Managed Transportation solutions for all major modes, including truckload, partial truckload, LTL, intermodal, and expedited. Echo maintains a proprietary, web-based technology platform that compiles and analyzes data from its network of over 50,000 transportation providers to serve 35,000 clients across a wide range of industries and simplify the critical tasks involved in transportation management. For more information on Echo Global Logistics, visit: www.echo.com.

ECHO: Corporate

CONTACT INFORMATION

Investor Relations:
Zach Jecklin
SVP of Strategy
Echo Global Logistics
312-784-2046

Media Relations:
Christopher Clemmensen
SVP of Marketing
Echo Global Logistics
312-784-2132

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SOURCE Echo Global Logistics, Inc.

FAQ

What is Echo Global Logistics' EchoShip Rewards program?

EchoShip Rewards is a loyalty program allowing clients to earn points for booking LTL and Truckload shipments through EchoShip, which can be redeemed for various rewards.

When was the EchoShip Rewards program launched?

The EchoShip Rewards program was officially launched on May 19, 2021.

How can clients earn rewards points in the EchoShip program?

Clients earn rewards points when they book LTL and Truckload shipments via the EchoShip platform.

What can clients redeem their EchoShip Rewards points for?

Clients can redeem their points for merchandise, shipping discounts, or donations to charities.

How does EchoShip improve shipping processes for clients?

EchoShip simplifies shipping tasks through a user-friendly interface, allowing real-time tracking and management of shipments.