Eastern Bank Announces Promotion of Martha A. Dean to Executive Vice President of Operations
Eastern Bank announces the promotion of Martha A. Dean to Executive Vice President of Operations. Dean brings over 35 years of experience in operations, risk management, and compliance. She joined Eastern Bank in 2014 and has held various roles, showcasing her leadership capabilities. CEO Bob Rivers praised her contributions to customer experience and team development. Eastern Bank, founded in 1818, manages approximately $16.0 billion in assets and employs around 1,900 professionals across 110 locations.
- Martha A. Dean's extensive 35-year experience in operations and risk management may enhance company stability and operational efficiency.
- Promotion reflects Eastern Bank's commitment to internal growth and leadership development.
- Concerns about continuity and potential experience gaps in leadership after the promotion.
Eastern Bank is pleased to announce the promotion of Martha A. Dean to Executive Vice President of Operations. Ms. Dean’s versatile background spans operations, risk management, compliance and technology, among other areas. She will continue to report to Donald M. Westermann, Executive Vice President and Chief Information Officer.
“Martha is a true leader in every sense of the word, from her extensive experience in operations and risk management in multiple settings to her success in developing her teams, and we congratulate her on her well-deserved promotion,” said Bob Rivers, CEO and Chair of the Board of Eastern Bankshares, Inc. and Eastern Bank. “She contributes significantly to our commitment to deliver a seamless customer experience and collaborative work environment, before and during the pandemic, and we are grateful for her leadership and many contributions.”
A native of Lowell, Massachusetts, Ms. Dean has worked in operations at various Massachusetts banking institutions for more than 35 years. Her broad experience includes managing deposit operations, electronic services, loan operations, loan processing, compliance, internal audit, technology, information security and operational risk. She joined Eastern in 2014 as Senior Vice President of Operational Risk Management and in 2018, was promoted to Senior Vice President of Operations. Her prior experience includes: Chief Operations and Risk Officer at Centreville Savings Bank; Chief Operating Officer at Grafton Suburban Credit Union; Chief Operations Officer and CIO at Wainwright Bank; and Chief Operations Officer at Commonwealth National Bank, a de novo bank where she had the experience of building a brand new bank, brand and strategy to meet the financial needs of a community. She is a Board Member of Operation ABLE, a nonprofit organization that provides training programs and employment services to job seekers from economically, racially and occupationally diverse backgrounds.
“I have always enjoyed affecting change while cultivating a learning environment, and it has been an honor to carry this forward with Eastern’s amazing team of colleagues,” added Martha A. Dean, Executive Vice President of Operations of Eastern Bank.
About Eastern Bank
Founded in 1818, Boston-based Eastern Bank has more than 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, and Rhode Island. As of December 31, 2020, Eastern Bank had approximately
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