DXC Technology Enables Copa Airlines’ Transformation by Modernizing and Migrating Passenger Service System with Cloud Right™ Approach

Rhea-AI Summary

DXC Technology has secured a multiyear renewal agreement with Copa Airlines to modernize its legacy Passenger Service System (PSS) by migrating it to the public cloud. This transition, supported by Microsoft, aims to enhance Copa's digital transformation, providing a scalable and efficient IT platform without disrupting business operations. The project promises a nearly 99.5% automated migration rate and aims to significantly improve integration and reduce costs. Copa Airlines is recognized for its excellent service and punctuality across Latin America.

Positive

• Secured a multiyear contract with Copa Airlines for PSS modernization.
• Migration to public cloud will enable scalable and flexible IT infrastructure.
• Partnership with Microsoft enhances the migration process and capabilities.
• Expected nearly 99.5% automated migration rate indicates efficiency.

Negative

• None.

DXC transforms the legacy Passenger Service System (PSS), making Copa one of the world’s leading full-service airlines to operate a PSS entirely in the public cloud.

ASHBURN, Va.--(BUSINESS WIRE)-- DXC Technology (NYSE: DXC) today announced a multiyear renewal with Copa Airlines, a leading Latin American airline carrier, to modernize the mainframe-based Passenger Service System (PSS) and migrate it entirely to the public cloud, without business disruption. DXC, in collaboration with its strategic partner Microsoft, and Copa, will lead the transformative initiative.

This new agreement will accelerate Copa’s digital transformation by providing a flexible, scalable and open airline core IT platform. The modern platform will fully support integration of third-party applications in Copa’s IT ecosystem, and will enable the airline to improve customer and staff experience.

DXC will apply its Cloud Right™ approach to help Copa rapidly maximize the benefits and value of cloud modernization. With Cloud Right, DXC helps customers maximize the value from cloud and IT modernization, optimizing and managing existing investments and ensuring the best use of on-premises, private and public cloud environments to achieve business objectives.

“We are delighted to be awarded another large-scale cloud transformation,” said Jim Brady, president, Americas, DXC Technology. “Our expertise at developing a specific IP toolkit will allow us to help Copa transform at a very high rate of speed and with precision accuracy, making the automated conversion rate of migration nearly 99.5 percent.”

With extensive experience in the travel industry and a deep understanding of Copa’s entire IT estate, DXC is transforming all passenger service applications running on the existing mainframe and on-premise environment to the public cloud. DXC selected Microsoft Azure for its strength and experience in mainframe migrations.

“We have already integrated our services and data layers to the DXC PSS platform, and used it to also integrate our own digital experience as well as third-party components that power our flexible shopping, merchandising and New Distribution Capability (NDC),” said Julio Toro Silva, chief information officer at Copa Airlines. “Now, moving the PSS to the Microsoft Azure cloud will result in a huge increase in integration scalability at a reduced cost. It will also provide us with the flexibility of cloud development tools and practices to enable the modularization and continuous modernization of the PSS components.”

“There have been other mainframe applications migration projects over the years, but Microsoft and DXC are innovating on taking a high-performance airline application and moving it directly to the public cloud in a wholesale fashion,” said Daniel Verswyvel, General Manager Microsoft Central America. “This expertise will benefit the airline industry as well as several others.”

Learn more about DXC’s Cloud and Applications services.

About DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About Copa Airlines

Copa Airlines, a subsidiary of Copa Holdings (NYSE: CPA), is a leading Latin American provider of airline passenger and cargo services. It serves North, Central, and South America and the Caribbean from its Hub of the Americas in Panama City, Panama. Copa has received extensive international recognition for its outstanding service and punctuality from FlightStats and OAG, and FlightGlobal awarded Copa Airlines with the “Decade of Airline Excellence Award 2020” for the Latin American region.

About Microsoft

Microsoft (NASDAQ: MSFT, @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Forward-Looking Statement

All statements in this press release that do not directly and exclusively relate to historical facts constitute “forward-looking statements.” These statements represent current expectations and beliefs, and no assurance can be given that the results described in such statements will be achieved. Such statements are subject to numerous assumptions, risks, uncertainties and other factors that could cause actual results to differ materially from those described in such statements, many of which are outside of our control. Furthermore, many of these risks and uncertainties are currently amplified by and may continue to be amplified by or may, in the future, be amplified by, the coronavirus disease 2019 pandemic and the impact of varying private and governmental responses that affect our customers, employees, vendors and the economies and communities where they operate. For a written description of these factors, see the section titled “Risk Factors” in DXC’s Annual Report on Form 10-K for the fiscal year ended March 31, 2021, and any updating information in subsequent SEC filings, including DXC’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2021.

No assurance can be given that any goal or plan set forth in any forward-looking statement can or will be achieved, and readers are cautioned not to place undue reliance on such statements which speak only as of the date they are made. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any events or circumstances after the date of this press release or to reflect the occurrence of unanticipated events except as required by law.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211208005312/en/

DXC Technology

Frank Hurteau, Corporate Media Relations, Global Marketing & Communications

+1-703-582-4665, fhurteau@dxc.com

Microsoft

Sylvie Duchamp, Corporate Communications Lead, Colombia & Central America

+57 313 433 64 46, Sylvie.Duchamp@Microsoft.com

Source: DXC Technology

FAQ

What is the recent agreement between DXC Technology and Copa Airlines?

DXC Technology has renewed a multiyear agreement with Copa Airlines to modernize its Passenger Service System by migrating to the public cloud.

How will the modernization of Copa Airlines' PSS impact its operations?

The modernization aims to enhance integration, improve customer experience, and reduce operational costs without business disruption.

What role does Microsoft play in the migration of Copa Airlines' PSS?

Microsoft assists DXC Technology in the transformation process by providing its Azure cloud platform, ensuring effective migration.

What is the expected migration rate for Copa Airlines' PSS transition?

The migration project is expected to achieve nearly 99.5% automated conversion rate.

How does this agreement affect DXC Technology's business outlook?

This contract represents a significant growth opportunity for DXC Technology in cloud services and digital transformation initiatives.