Skypace Enhances Speed and Accuracy of Freight Bookings with Descartes Rate Management Solution
Descartes Systems Group (Nasdaq:DSGX) announced that international freight forwarder Skypace is implementing the Descartes Global Price Management™ (GPM) solution to enhance its quote-to-book platform. The integration has delivered significant improvements:
- Rate processing times reduced by 85%, with updates completed in under 48 hours
- Achieved 99% pricing accuracy in customer quotes
- 5% increase in surcharge accuracy across 16 million rates
- Capability to process over 20,000 freight quotes per hour
The solution streamlines rate management, quoting, and surcharge calculations, transforming traditional hours-long processes into seconds through real-time rate visibility and automation. This digital transformation aims to improve customer satisfaction and operational efficiency in freight forwarding operations.
Descartes Systems Group (Nasdaq:DSGX) ha annunciato che il spedizioniere internazionale Skypace sta implementando la soluzione Descartes Global Price Management™ (GPM) per migliorare la sua piattaforma di quotazione e prenotazione. L'integrazione ha portato a miglioramenti significativi:
- Tempi di elaborazione delle tariffe ridotti del 85%, con aggiornamenti completati in meno di 48 ore
- Raggiunta un'accuratezza dei prezzi del 99% nelle quotazioni ai clienti
- Aumento del 5% nell'accuratezza dei sovrapprezzi su 16 milioni di tariffe
- Capacità di elaborare oltre 20.000 quotazioni di spedizione all'ora
La soluzione semplifica la gestione delle tariffe, le quotazioni e i calcoli dei sovrapprezzi, trasformando processi tradizionali che richiedevano ore in secondi grazie alla visibilità in tempo reale delle tariffe e all'automazione. Questa trasformazione digitale mira a migliorare la soddisfazione del cliente e l'efficienza operativa nelle operazioni di spedizione.
Descartes Systems Group (Nasdaq:DSGX) anunció que el transitario internacional Skypace está implementando la solución Descartes Global Price Management™ (GPM) para mejorar su plataforma de cotización y reserva. La integración ha producido mejoras significativas:
- Tiempos de procesamiento de tarifas reducidos en un 85%, con actualizaciones completadas en menos de 48 horas
- Se logró una precisión de precios del 99% en las cotizaciones a clientes
- Aumento del 5% en la precisión de los recargos en 16 millones de tarifas
- Capacidad para procesar más de 20,000 cotizaciones de carga por hora
La solución optimiza la gestión de tarifas, las cotizaciones y los cálculos de recargos, transformando procesos tradicionales que llevaban horas en segundos a través de la visibilidad en tiempo real de las tarifas y la automatización. Esta transformación digital tiene como objetivo mejorar la satisfacción del cliente y la eficiencia operativa en las operaciones de transporte.
Descartes Systems Group (Nasdaq:DSGX)는 국제 화물 운송업체 Skypace가 Descartes Global Price Management™ (GPM) 솔루션을 구현하여 견적에서 예약까지의 플랫폼을 향상시키고 있다고 발표했습니다. 통합을 통해 상당한 개선이 이루어졌습니다:
- 요금 처리 시간이 85% 단축되어 48시간 이내에 업데이트 완료
- 고객 견적에서 99%의 가격 정확도 달성
- 1,600만 요금에 대한 추가 요금 정확도 5% 증가
- 시간당 20,000건 이상의 화물 견적 처리 능력
이 솔루션은 요금 관리, 견적 및 추가 요금 계산을 간소화하여 전통적으로 몇 시간이 걸리던 프로세스를 실시간 요금 가시성과 자동화를 통해 몇 초로 단축합니다. 이 디지털 전환은 화물 운송 작업의 고객 만족도와 운영 효율성을 향상시키는 것을 목표로 하고 있습니다.
Descartes Systems Group (Nasdaq:DSGX) a annoncé que le transitaire international Skypace met en œuvre la solution Descartes Global Price Management™ (GPM) pour améliorer sa plateforme de devis à réservation. L'intégration a permis d'importantes améliorations :
- Temps de traitement des tarifs réduits de 85%, avec des mises à jour effectuées en moins de 48 heures
- Précision des prix atteinte de 99% dans les devis clients
- Augmentation de 5% de la précision des suppléments sur 16 millions de tarifs
- Capacité à traiter plus de 20 000 devis de fret par heure
La solution rationalise la gestion des tarifs, les devis et les calculs de suppléments, transformant des processus traditionnels de plusieurs heures en quelques secondes grâce à la visibilité en temps réel des tarifs et à l'automatisation. Cette transformation numérique vise à améliorer la satisfaction client et l'efficacité opérationnelle dans les opérations de transport.
Descartes Systems Group (Nasdaq:DSGX) gab bekannt, dass der internationale Spediteur Skypace die Lösung Descartes Global Price Management™ (GPM) implementiert, um seine Plattform für Angebote und Buchungen zu verbessern. Die Integration hat signifikante Verbesserungen gebracht:
- Bearbeitungszeiten für Tarife um 85% reduziert, mit Aktualisierungen, die in weniger als 48 Stunden abgeschlossen wurden
- 99% Preisgenauigkeit in Kundenangeboten erreicht
- 5% Steigerung der Genauigkeit von Zuschlägen über 16 Millionen Tarife
- Fähigkeit, über 20.000 Frachtangebote pro Stunde zu verarbeiten
Die Lösung optimiert das Management von Tarifen, Angeboten und Zuschlagsberechnungen, indem traditionelle stundenlange Prozesse in Sekunden umgewandelt werden, dank der Echtzeit-Preistransparenz und Automatisierung. Diese digitale Transformation zielt darauf ab, die Kundenzufriedenheit und die operative Effizienz im Bereich der Frachtabfertigung zu verbessern.
- 85% reduction in rate processing time
- 99% pricing accuracy achievement
- 5% improvement in surcharge accuracy across 16M rates
- Processing capacity of 20,000+ freight quotes per hour
- Digital transformation of hours-long processes into seconds
- None.
Insights
Descartes' announcement about Skypace's implementation of their Global Price Management solution demonstrates tangible operational value in the freight forwarding sector. The 85% reduction in rate processing time and 99% pricing accuracy represent significant efficiency gains in an industry where pricing complexity has traditionally been a major operational bottleneck.
The ability to process 20,000+ freight quotes per hour transforms what was historically a manual, error-prone process taking days into a real-time automated system. This level of performance is particularly noteworthy given the complexity of international freight rates with their numerous variables and frequent changes.
What stands out technically is how this implementation addresses the freight forwarding industry's digital transformation challenges. By automating rate management across what appears to be 16 million rates, Descartes is solving a fundamental data problem that has hampered digitization efforts. The 5% increase in surcharge accuracy may seem modest, but in the thin-margin logistics business, this precision directly impacts profitability.
This customer implementation highlights Descartes' continued execution in its core competency area of logistics process optimization through technology. While this announcement focuses on a single customer case study, the specific operational metrics suggest genuine customer success rather than marketing hyperbole, reinforcing Descartes' value proposition as logistics providers increasingly adopt digital-first strategies.
This Skypace implementation showcases how technology can transform customer experience in logistics. By reducing rate processing times by 85% and completing updates in under 48 hours, Skypace has fundamentally changed their customer interaction model. The self-service quote-to-book platform represents the shift from relationship-based to digital-first business models in freight forwarding.
The 99% pricing accuracy metric is particularly valuable as pricing errors in freight forwarding typically lead to margin erosion or customer disputes. When combined with the 5% improvement in surcharge accuracy across millions of rates, these enhancements directly impact bottom-line performance while improving customer satisfaction.
What's most impressive is the transformation of quote generation from hours/days to seconds. This radical improvement in responsiveness creates competitive advantage in an industry where speed increasingly matters. The system's capacity to handle 20,000 freight quotes hourly indicates robust scalability that can support significant business growth.
For Descartes, this success story provides a compelling reference case with unusually specific metrics that validate their solution's effectiveness. The CEO's testimonial highlights both operational benefits and customer experience improvements, making this a particularly strong endorsement. While financial terms aren't disclosed, the implementation clearly addresses critical operational pain points that drive buying decisions in the freight forwarding sector.
ATLANTA, March 31, 2025 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that international freight forwarder Skypace is using the Descartes Global Price Management™ (GPM) solution to populate its self-service quote-to-book platform with accurate shipping rates and provide a digital-first experience for its growing customer base.
“As the momentum for digitization accelerates, customer demand for on-demand rating and booking continues to grow,” said Vlad Nikalayeu, Chief Executive Officer at Skypace. “By integrating Descartes GPM into our pricing ecosystem, we’ve cut rate processing times by
The Descartes GPM solution helps freight forwarders streamline rate management, quoting, and surcharge calculations while increasing operational efficiency. By leveraging Descartes’ advanced rate management capabilities, Skypace is optimizing pricing workflows and delivering a seamless quoting experience for shipper customers worldwide. The combined solution enables rapid processing of over 20,000 freight quotes per hour, significantly reducing the time it takes to generate and confirm rates. With a fully digital and automated approach, Skypace provides real-time rate visibility, transforming a process that traditionally took hours or days into a matter of seconds.
“We’re pleased our solution is helping to drive tangible operational benefits for Skypace and its customers,” said Scott Sangster, General Manager, Logistics Services Providers at Descartes. “Digitization continues to be a fundamental initiative for freight forwarders and our technology helps these organizations simplify the complex process of presenting accurate rates in real-time to more effectively manage the end-to-end transportation of freight.”
About Skypace
Skypace is a global freight forwarder and logistics service provider for U.S. shippers and freight forwarders. The company’s goal is to accelerate global trade logistics with an innovative product accessible to the broadest range of industries worldwide. Skypace aims to enhance the behavior of supply chain logistics participants within an adaptive framework, architected by supply chain, transportation, and technology experts. The company features digital platform with a fast operating cycle for ocean freight transportation from door-to-door. The platform enables planning, pricing, freight, and documentation management, and financing services for cargo shippers. From booking to delivery, Skypace ensures a seamless freight forwarding process every step of the way. Learn more at www.skypace.com.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.
Global Media Contact
Cara Strohack
Tel: 226-750-8050
cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ broker and forwarder enterprise solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes’ most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
FAQ
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