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Singapore's M1 Goes Live with Postpaid Charging in Cloud-Based Modernization with Amdocs

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Amdocs (NASDAQ:DOX) has successfully completed a modernization project for Singapore's M1 , implementing a new cloud-native charging platform. The newly converged monetization solution integrates prepaid and postpaid services, as well as 4G and 5G capabilities, building upon earlier prepaid charging infrastructure.

The platform, deployed on public cloud, aims to help M1 address customer expectations in a price-sensitive market while providing enhanced user experience and access to latest offers. The solution is designed for long-term scalability, enabling faster product launches and improved service delivery.

According to M1's Chief Digital Officer Marko Cetkovic, the new platform will increase network robustness and enable faster, more cost-efficient launch of postpaid services. Amdocs' Group President Anthony Goonetilleke highlighted that the platform will help M1 drive revenue growth and deliver exceptional customer experiences while improving operational efficiency.

Amdocs (NASDAQ:DOX) ha completato con successo un progetto di modernizzazione per M1 di Singapore, implementando una nuova piattaforma di charging nativa nel cloud. La nuova soluzione di monetizzazione convergente integra servizi prepagati e postpagati, oltre alle capacità 4G e 5G, basandosi sulle precedenti infrastrutture di charging prepagato.

La piattaforma, distribuita su cloud pubblico, mira ad aiutare M1 a soddisfare le aspettative dei clienti in un mercato sensibile ai prezzi, offrendo al contempo un'esperienza utente migliorata e accesso alle ultime offerte. La soluzione è progettata per una scalabilità a lungo termine, consentendo lanci di prodotti più rapidi e un miglioramento nella fornitura dei servizi.

Secondo Marko Cetkovic, Chief Digital Officer di M1, la nuova piattaforma aumenterà la robustezza della rete e consentirà il lancio più veloce e più conveniente dei servizi postpagati. Anthony Goonetilleke, presidente del gruppo Amdocs, ha sottolineato che la piattaforma aiuterà M1 a stimolare la crescita dei ricavi e a offrire esperienze clienti eccezionali, migliorando nel contempo l'efficienza operativa.

Amdocs (NASDAQ:DOX) ha finalizado con éxito un proyecto de modernización para M1 de Singapur, implementando una nueva plataforma de cobro nativa en la nube. La nueva solución de monetización convergente integra servicios prepagados y postpagados, así como capacidades 4G y 5G, basándose en la infraestructura de cobro prepagada anterior.

La plataforma, desplegada en la nube pública, tiene como objetivo ayudar a M1 a abordar las expectativas de los clientes en un mercado sensible a los precios, mientras proporciona una experiencia de usuario mejorada y acceso a las últimas ofertas. La solución está diseñada para una escalabilidad a largo plazo, permitiendo lanzamientos de productos más rápidos y una mejor entrega de servicios.

Según Marko Cetkovic, Director Digital de M1, la nueva plataforma aumentará la robustez de la red y permitirá un lanzamiento más rápido y eficiente de los servicios postpagados. Anthony Goonetilleke, presidente del grupo Amdocs, destacó que la plataforma ayudará a M1 a impulsar el crecimiento de ingresos y ofrecer experiencias excepcionales a los clientes, al tiempo que mejora la eficiencia operativa.

Amdocs (NASDAQ:DOX)는 싱가포르의 M1을 위한 현대화 프로젝트를 성공적으로 완료하고 새로운 클라우드 네이티브 충전 플랫폼을 구현했습니다. 새롭게 통합된 수익 창출 솔루션은 선불 및 후불 서비스와 함께 4G 및 5G 기능을 통합하며, 이전의 선불 충전 인프라를 기반으로 하고 있습니다.

공용 클라우드에 배포된 이 플랫폼은 M1이 가격에 민감한 시장에서 고객의 기대를 충족하고 사용자 경험을 향상시키며 최신 제안에 접근할 수 있도록 돕는 것을 목표로 하고 있습니다. 이 솔루션은 장기적인 확장성을 염두에 두고 설계되어, 더 빠른 제품 출시와 개선된 서비스 제공을 가능하게 합니다.

M1의 Chief Digital Officer인 Marko Cetkovic에 따르면, 새로운 플랫폼은 네트워크의 강건성을 증가시키고 후불 서비스의 보다 빠르고 비용 효율적인 출시를 가능하게 할 것입니다. Amdocs의 그룹 사장인 Anthony Goonetilleke는 이 플랫폼이 M1의 수익 성장을 촉진하고 뛰어난 고객 경험을 제공하며 운영 효율성을 개선하는 데 도움을 줄 것이라고 강조했습니다.

Amdocs (NASDAQ:DOX) a réussi à finaliser un projet de modernisation pour M1 à Singapour, en mettant en œuvre une nouvelle plateforme de facturation native dans le cloud. La nouvelle solution de monétisation convergente intègre des services prépayés et postpayés, ainsi que des capacités 4G et 5G, s'appuyant sur l'infrastructure de facturation prépayée précédente.

La plateforme, déployée sur le cloud public, vise à aider M1 à répondre aux attentes des clients dans un marché sensible aux prix tout en offrant une expérience utilisateur améliorée et un accès aux dernières offres. La solution est conçue pour une évolutivité à long terme, permettant des lancements de produits plus rapides et une amélioration de la fourniture des services.

Selon Marko Cetkovic, Directeur numérique chez M1, la nouvelle plateforme augmentera la robustesse du réseau et permettra un lancement plus rapide et plus rentable des services postpayés. Anthony Goonetilleke, président du groupe Amdocs, a souligné que la plateforme aidera M1 à stimuler la croissance des revenus et à offrir des expériences client exceptionnelles tout en améliorant l'efficacité opérationnelle.

Amdocs (NASDAQ:DOX) hat erfolgreich ein Modernisierungsprojekt für M1 in Singapur abgeschlossen, indem eine neue cloud-native Abrechnungsplattform implementiert wurde. Die neu konvergente Monetarisierungslösung integriert Prepaid- und Postpaid-Dienste sowie 4G- und 5G-Funktionalitäten und baut auf der früheren Prepaid-Abrechnungsinfrastruktur auf.

Die auf der öffentlichen Cloud bereitgestellte Plattform soll M1 dabei helfen, die Kundenerwartungen in einem preissensiblen Markt zu erfüllen und gleichzeitig ein verbessertes Benutzererlebnis sowie Zugang zu den neuesten Angeboten zu bieten. Die Lösung ist für langfristige Skalierbarkeit konzipiert und ermöglicht schnellere Produkteinführungen sowie verbesserte Servicebereitstellung.

Laut Marko Cetkovic, Chief Digital Officer von M1, wird die neue Plattform die Robusterheit des Netzwerks erhöhen und eine schnellere und kosteneffizientere Einführung von Postpaid-Diensten ermöglichen. Anthony Goonetilleke, President von Amdocs, betonte, dass die Plattform M1 helfen wird, das Umsatzwachstum voranzutreiben und außergewöhnliche Kundenerlebnisse zu bieten, während die betriebliche Effizienz verbessert wird.

Positive
  • Implementation of cloud-native charging platform enhancing operational efficiency
  • Platform enables faster time-to-market for new products and services
  • Integration of prepaid and postpaid services on a single platform
  • Enhanced scalability through public cloud deployment
Negative
  • None.

Insights

The successful deployment of Amdocs' cloud-native charging platform for M1 represents a strategic win that strengthens Amdocs' position in the lucrative APAC telecom market. This implementation is particularly significant as it demonstrates Amdocs' ability to deliver complex, cloud-native solutions that address critical market demands.

The convergence of prepaid and postpaid charging systems, coupled with 4G/5G support, positions Amdocs advantageously in several ways:

  • Creates potential for recurring revenue streams through ongoing platform management and updates
  • Establishes a strong reference case for similar modernization projects in the APAC region
  • Validates Amdocs' cloud-native technology capabilities in a highly competitive market

From an investor perspective, this successful implementation carries significant weight as telecom operators globally are accelerating their digital transformation initiatives. The project's scope - encompassing both charging systems and cloud deployment - typically represents substantial contract value and long-term engagement potential.

The telecommunications industry's shift toward cloud-native solutions is gaining momentum, with operators seeking to reduce operational costs while improving agility. Amdocs' demonstrated expertise in delivering these transformational projects positions it favorably to capture a larger share of this growing market segment, particularly in regions where telecom modernization is accelerating.

The new platform will provide the southeast Asian operator with the agility to rapidly introduce new offerings, support future business growth, and deliver seamless user experience

JERSEY CITY, NJ / ACCESS Newswire / February 4, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that it has successfully completed a modernization project for M1 Limited (M1), a leading telco and digital services provider in Singapore, to deliver M1's new cloud-native charging platform.

The newly converged (prepaid and postpaid as well as 4G and 5G) monetization solution - building upon earlier prepaid charging − will enable M1 to address shifting customer expectations in an increasingly price-sensitive market, and provide M1's end users with an enhanced, unified experience and access to the latest offers and discounts. Deployed on the public cloud, the converged, cloud-native platform is designed for long-term scalability, empowering the Singapore operator with enhanced agility and faster time to market to launch new products and services.

"At M1, we continuously enhance our offerings and deliver competitive, value-added services that cater to the evolving needs of our consumers," said Marko Cetkovic, Chief Digital Officer, M1. "The new platform delivered by Amdocs will not only increase the robustness of our network but also enable us to launch and scale new products and services for our postpaid customers at greater speed and cost-efficiency."

"The mobile sector is rapidly evolving, and service providers are increasingly exploring innovative strategies to boost revenue, grow customer lifetime value and enhance loyalty," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "We are thrilled to collaborate with M1 as they move forward on their modernization journey. With this convergent platform, M1 will be able to drive revenue growth and deliver exceptional customer experiences, while operating more efficiently."

Supporting Resources

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, for the third quarter of fiscal 2024 on August 19, 2024, and for the fourth quarter of fiscal 2024 on November 12, 2024.

Media Contacts

Swati Sharma
Amdocs Public Relations
Email: swati.sharma4@amdocs.com

SOURCE: Amdocs Management Limited



View the original press release on ACCESS Newswire

FAQ

What is the impact of Amdocs' (DOX) new charging platform for M1 in Singapore?

The new cloud-native charging platform enables M1 to launch products faster, provide unified prepaid and postpaid services, and deliver enhanced customer experience with improved operational efficiency.

How will M1's partnership with Amdocs (DOX) affect its 5G services?

The platform integrates both 4G and 5G capabilities in a converged solution, allowing M1 to better monetize and manage its 5G services alongside existing 4G offerings.

What are the key benefits of M1's new Amdocs (DOX) charging platform?

The platform offers long-term scalability, faster time to market for new products, enhanced customer experience, and improved cost efficiency in launching postpaid services.

How does Amdocs' (DOX) cloud-native platform address market challenges for M1?

The platform helps M1 address shifting customer expectations in a price-sensitive market by enabling rapid introduction of new offerings and providing access to latest offers and discounts.

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