Montenegro's Crnogorski Telekom Extends and Expands Relationship with Amdocs to Modernize its Monetization Engines
Amdocs (NASDAQ:DOX) has announced a multi-year agreement with Crnogorski Telekom, Deutsche Telekom's Montenegro subsidiary, to upgrade and migrate its monetization systems to the cloud. The project encompasses the modernization of billing, charging, ordering, and CRM systems to Amdocs' latest cloud-based version.
The upgrade aims to provide Crnogorski Telekom with enhanced flexibility, scalability, and cost-efficiency. The implementation will enable faster market introduction of new products while maintaining service reliability and security. According to Stjepan Udovičić, CEO at Crnogorski Telekom, this collaboration reinforces their commitment to becoming customer experience and innovation leaders in Montenegro and Europe.
Amdocs (NASDAQ:DOX) ha annunciato un accordo pluriennale con Crnogorski Telekom, la filiale di Deutsche Telekom in Montenegro, per aggiornare e migrare i suoi sistemi di monetizzazione nel cloud. Il progetto prevede la modernizzazione dei sistemi di fatturazione, addebito, ordinazione e CRM alla più recente versione basata su cloud di Amdocs.
L'aggiornamento mira a fornire a Crnogorski Telekom una maggiore flessibilità, scalabilità ed efficienza dei costi. L'implementazione consentirà un'introduzione sul mercato più rapida di nuovi prodotti, mantenendo al contempo l'affidabilità e la sicurezza del servizio. Secondo Stjepan Udovičić, CEO di Crnogorski Telekom, questa collaborazione rafforza il loro impegno a diventare leader nell'esperienza del cliente e nell'innovazione in Montenegro e in Europa.
Amdocs (NASDAQ:DOX) ha anunciado un acuerdo a varios años con Crnogorski Telekom, la subsidiaria de Deutsche Telekom en Montenegro, para actualizar y migrar sus sistemas de monetización a la nube. El proyecto incluye la modernización de los sistemas de facturación, cobro, pedidos y CRM a la última versión basada en la nube de Amdocs.
La actualización tiene como objetivo proporcionar a Crnogorski Telekom una mayor flexibilidad, escalabilidad y eficiencia de costos. La implementación permitirá una introducción más rápida de nuevos productos en el mercado, manteniendo la fiabilidad y seguridad del servicio. Según Stjepan Udovičić, CEO de Crnogorski Telekom, esta colaboración refuerza su compromiso de convertirse en líderes en experiencia del cliente e innovación en Montenegro y Europa.
Amdocs (NASDAQ:DOX)는 몬테네그로의 도이치 텔레콤 자회사인 Crnogorski Telekom과 클라우드로 수익화 시스템을 업그레이드하고 마이그레이션하기 위한 다년 계약을 발표했습니다. 이 프로젝트는 Amdocs의 최신 클라우드 기반 버전으로 청구, 요금 청구, 주문 및 CRM 시스템을 현대화하는 것을 포함합니다.
업그레이드의 목표는 Crnogorski Telekom에 더 나은 유연성, 확장성 및 비용 효율성을 제공하는 것입니다. 구현은 새로운 제품을 시장에 더 빠르게 소개할 수 있도록 하며 서비스의 신뢰성과 보안을 유지합니다. Crnogorski Telekom의 CEO인 Stjepan Udovičić에 따르면, 이 협력은 몬테네그로와 유럽에서 고객 경험과 혁신의 선두주자가 되겠다는 그들의 약속을 강화합니다.
Amdocs (NASDAQ:DOX) a annoncé un accord pluriannuel avec Crnogorski Telekom, la filiale monténégrine de Deutsche Telekom, pour mettre à niveau et migrer ses systèmes de monétisation vers le cloud. Le projet comprend la modernisation des systèmes de facturation, de tarification, de commande et de CRM vers la dernière version basée sur le cloud d'Amdocs.
Cette mise à niveau vise à offrir à Crnogorski Telekom une flexibilité, une évolutivité et une rentabilité accrues. La mise en œuvre permettra une introduction plus rapide sur le marché de nouveaux produits tout en maintenant la fiabilité et la sécurité des services. Selon Stjepan Udovičić, PDG de Crnogorski Telekom, cette collaboration renforce leur engagement à devenir des leaders de l'expérience client et de l'innovation au Monténégro et en Europe.
Amdocs (NASDAQ:DOX) hat eine Mehrjahresvereinbarung mit Crnogorski Telekom, der montenegrinischen Tochtergesellschaft der Deutschen Telekom, zur Aktualisierung und Migration seiner Monetarisierungssysteme in die Cloud angekündigt. Das Projekt umfasst die Modernisierung von Abrechnungs-, Gebühren-, Bestell- und CRM-Systemen auf die neueste cloudbasierte Version von Amdocs.
Das Upgrade hat das Ziel, Crnogorski Telekom mehr Flexibilität, Skalierbarkeit und Kosten-effizienz zu bieten. Die Implementierung wird eine schnellere Markteinführung neuer Produkte ermöglichen, während die Zuverlässigkeit und Sicherheit der Dienstleistungen beibehalten werden. Laut Stjepan Udovičić, CEO von Crnogorski Telekom, stärkt diese Zusammenarbeit ihr Engagement, führend in der Kundenerfahrung und Innovation in Montenegro und Europa zu werden.
- Multi-year agreement secured with Deutsche Telekom subsidiary
- Extension and expansion of existing relationship with established client
- Cloud migration project encompasses multiple critical systems
- None.
Insights
This agreement marks a significant strategic win for Amdocs, reinforcing its position as a dominant player in telecom software solutions. The deal encompasses several critical aspects that warrant attention:
Strategic Significance: By securing this expanded relationship with a Deutsche Telekom subsidiary, Amdocs strengthens its foothold in the European market and demonstrates its ability to retain and grow key accounts. This is particularly valuable as telecom operators increasingly seek trusted partners for their digital transformation journeys.
Revenue Impact and Business Model Evolution: The multi-year nature of the agreement contributes to Amdocs' stable recurring revenue stream, while the cloud migration component aligns with the industry's shift toward subscription-based models. This transition typically results in higher-margin recurring revenue compared to traditional on-premise solutions.
Market Position Enhancement: The comprehensive scope of the modernization project - covering billing, charging, ordering and CRM systems - showcases Amdocs' end-to-end capabilities. This positions the company advantageously for similar opportunities with other Deutsche Telekom subsidiaries and European telecom operators.
Industry Trend Alignment: This deal reflects two major industry trends:
- The accelerating move toward cloud-based operations in telecommunications
- The growing importance of agile systems that enable rapid product launches and enhanced customer experiences
While the immediate financial impact may be modest given Montenegro's market size, the strategic value lies in the reference case it provides for larger opportunities within the Deutsche Telekom group and other European operators. The deal reinforces Amdocs' execution capabilities in cloud migration projects and its ability to maintain long-term customer relationships, which are important factors for investor confidence in the company's sustainable growth trajectory.
Under a long-term agreement, Amdocs will upgrade Crnogorski Telekom's billing, charging, ordering, and CRM systems and migrate them to the cloud, ensuring seamless delivery of business-critical services and accelerating the introduction of innovative new products to the Montenegro market
JERSEY CITY, NJ / ACCESS Newswire / February 4, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that it has been selected by Crnogorski Telekom, a Deutsche Telekom subsidiary in Montenegro, to upgrade its existing Amdocs monetization engines and migrate them to the cloud.
Under the multi-year agreement, Amdocs will upgrade Crnogorski Telekom's billing, charging, ordering and CRM systems to Amdocs' latest cloud-based version, enabling the operator to benefit from enhanced flexibility and scalability, as well as greater cost-efficiency. The upgrade will empower Crnogorski Telekom to introduce new products to the market quickly, providing an improved customer experience, while maintaining the reliability and security of its core services.
"Our extended collaboration with Amdocs underscores our commitment to providing best-in-class services to our customers," said Stjepan Udovičić, CEO at Crnogorski Telekom. "With Amdocs' advanced cloud-based platform, we are confident in our ability to deliver seamless, high-quality, and innovative experiences, doubling down on our mission of becoming customer experience and innovation champions of Montenegro and Europe."
"We are proud to strengthen our long-standing relationship with Crnogorski Telekom as they continue their journey of innovation and growth," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "By leveraging our cloud-based platform, we are enabling Crnogorski Telekom to accelerate the delivery of innovative services while ensuring scalable, flexible operations. This collaboration highlights Amdocs' unwavering commitment to supporting service providers in unlocking new growth opportunities and delivering seamless customer experiences."
Supporting Resources
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, for the third quarter of fiscal 2024 on August 19, 2024, and for the fourth quarter of fiscal 2024 on November 12, 2024.
Media Contacts
Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com
Katie Owen
Babel PR for Amdocs
Tel: +44 (0) 7490 131475
Email: amdocs@babelpr.com / katie.owen@babelpr.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
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