Amdocs and Google Cloud Announce Partnership Expansion to Optimize 5G Network Operations with AI
Amdocs (NASDAQ: DOX) and Google Cloud have announced an expanded partnership to enhance 5G network operations through AI technology. The collaboration introduces Amdocs Network AIOps, a new solution leveraging Google Cloud's Vertex AI and BigQuery to help telecommunications companies automate complex network operations.
The solution offers key capabilities including:
- AI-driven insights using BigQuery, Vertex AI, and Gemini models for predictive analytics
- Automated workflows for network configuration and optimization
- Closed-loop automation for continuous learning and improvement
- Predictive maintenance to minimize network downtime
This initiative aims to address critical challenges faced by Communications Service Providers (CSPs), including reducing operational costs, enhancing network resiliency, and improving customer experiences in the context of distributed 5G networks.
Amdocs (NASDAQ: DOX) e Google Cloud hanno annunciato un partenariato ampliato per migliorare le operazioni delle reti 5G attraverso la tecnologia AI. La collaborazione introduce Amdocs Network AIOps, una nuova soluzione che sfrutta Vertex AI e BigQuery di Google Cloud per aiutare le aziende di telecomunicazioni ad automatizzare operazioni di rete complesse.
La soluzione offre capacità chiave tra cui:
- Analisi predittiva basata su AI utilizzando BigQuery, Vertex AI e modelli Gemini
- Flussi di lavoro automatizzati per la configurazione e l'ottimizzazione della rete
- Automazione a ciclo chiuso per un apprendimento e un miglioramento continui
- Manutenzione predittiva per ridurre al minimo i tempi di inattività della rete
Questa iniziativa mira ad affrontare sfide critiche affrontate dai Fornitori di Servizi di Comunicazione (CSP), inclusa la riduzione dei costi operativi, il miglioramento della resilienza della rete e il miglioramento dell'esperienza del cliente nel contesto delle reti 5G distribuite.
Amdocs (NASDAQ: DOX) y Google Cloud han anunciado una asociación ampliada para mejorar las operaciones de la red 5G a través de la tecnología de IA. La colaboración presenta Amdocs Network AIOps, una nueva solución que aprovecha Vertex AI y BigQuery de Google Cloud para ayudar a las empresas de telecomunicaciones a automatizar operaciones de red complejas.
La solución ofrece capacidades clave que incluyen:
- Perspectivas impulsadas por IA utilizando BigQuery, Vertex AI y modelos Gemini para análisis predictivo
- Flujos de trabajo automatizados para la configuración y optimización de la red
- Automatización de ciclo cerrado para el aprendizaje y la mejora continua
- Mantenimiento predictivo para minimizar el tiempo de inactividad de la red
Esta iniciativa tiene como objetivo abordar desafíos críticos que enfrentan los Proveedores de Servicios de Comunicación (CSP), incluida la reducción de costos operativos, el aumento de la resiliencia de la red y la mejora de la experiencia del cliente en el contexto de las redes 5G distribuidas.
Amdocs (NASDAQ: DOX)와 Google Cloud는 AI 기술을 통해 5G 네트워크 운영을 향상시키기 위한 파트너십 확대를 발표했습니다. 이 협력은 Amdocs Network AIOps를 도입하며, 이는 Google Cloud의 Vertex AI와 BigQuery를 활용하여 통신 회사들이 복잡한 네트워크 운영을 자동화할 수 있도록 돕는 새로운 솔루션입니다.
이 솔루션은 다음과 같은 주요 기능을 제공합니다:
- 예측 분석을 위한 BigQuery, Vertex AI 및 Gemini 모델을 사용하는 AI 기반 통찰력
- 네트워크 구성 및 최적화를 위한 자동화된 워크플로우
- 지속적인 학습 및 개선을 위한 폐쇄 루프 자동화
- 네트워크 다운타임을 최소화하기 위한 예측 유지보수
이 이니셔티브는 통신 서비스 제공업체(CSP)가 직면한 주요 과제, 즉 운영 비용 절감, 네트워크 복원력 향상 및 분산 5G 네트워크 맥락에서 고객 경험 개선을 해결하는 것을 목표로 하고 있습니다.
Amdocs (NASDAQ: DOX) et Google Cloud ont annoncé un partenariat élargi pour améliorer les opérations des réseaux 5G grâce à la technologie AI. Cette collaboration introduit Amdocs Network AIOps, une nouvelle solution tirant parti de Vertex AI et BigQuery de Google Cloud pour aider les entreprises de télécommunications à automatiser des opérations réseau complexes.
La solution offre des capacités clés, notamment :
- Des informations basées sur l'IA utilisant BigQuery, Vertex AI et des modèles Gemini pour l'analyse prédictive
- Des flux de travail automatisés pour la configuration et l'optimisation du réseau
- Une automatisation en boucle fermée pour un apprentissage et une amélioration continus
- Une maintenance prédictive pour minimiser les temps d'arrêt du réseau
Cette initiative vise à relever les défis critiques auxquels sont confrontés les Fournisseurs de Services de Communication (CSP), notamment la réduction des coûts opérationnels, l'amélioration de la résilience du réseau et l'amélioration de l'expérience client dans le contexte des réseaux 5G distribués.
Amdocs (NASDAQ: DOX) und Google Cloud haben eine erweiterte Partnerschaft angekündigt, um die 5G-Netzwerkoperationen durch KI-Technologie zu verbessern. Die Zusammenarbeit führt Amdocs Network AIOps ein, eine neue Lösung, die Google Clouds Vertex AI und BigQuery nutzt, um Telekommunikationsunternehmen bei der Automatisierung komplexer Netzwerkoperationen zu unterstützen.
Die Lösung bietet wichtige Funktionen, darunter:
- KI-gesteuerte Einblicke mit BigQuery, Vertex AI und Gemini-Modellen für prädiktive Analysen
- Automatisierte Arbeitsabläufe für Netzwerk-Konfiguration und -Optimierung
- Closed-Loop-Automatisierung für kontinuierliches Lernen und Verbesserung
- Prädiktive Wartung zur Minimierung von Netzwerk-Ausfallzeiten
Diese Initiative zielt darauf ab, kritische Herausforderungen anzugehen, mit denen Kommunikationsdienstanbieter (CSPs) konfrontiert sind, einschließlich der Senkung der Betriebskosten, der Verbesserung der Netzwerkresilienz und der Optimierung der Kundenerfahrungen im Kontext verteilter 5G-Netze.
- Strategic partnership with tech giant Google Cloud strengthens market position
- New AI solution addresses growing 5G network management challenges
- Potential for reduced operational costs through automation
- Technology enables predictive maintenance to minimize network downtime
- High dependency on Google Cloud infrastructure
- Complex implementation process for CSPs transitioning to the new system
Insights
Amdocs' expanded partnership with Google Cloud to launch the Network AIOps solution represents a strategic market positioning move in the rapidly evolving 5G network management space. This collaboration directly addresses the estimated $25-30 billion market for telecom network automation solutions, which is growing at 15-20% annually as CSPs struggle with network complexity.
From a competitive standpoint, this partnership strengthens Amdocs' position against rivals like Nokia, Ericsson, and Netcracker by combining their telecom-specific expertise with Google's advanced AI capabilities—creating a differentiated offering that few competitors can match. The timing is particularly advantageous as CSPs are actively seeking AI solutions before completing their 5G buildouts, potentially creating first-mover advantages for Amdocs.
Financially, this initiative likely supports Amdocs' margin expansion strategy, as software-based AI solutions typically command 60-70% gross margins compared to the company's current ~34% overall margin. The recurring revenue potential is significant, with the AIOps solution likely to be offered as a subscription service rather than a one-time implementation.
While not explicitly stated, this partnership appears exclusive on the Amdocs side but not for Google Cloud, which maintains similar relationships with other telecom vendors. The primary near-term challenge will be conversion cycles, as telecom operators typically require 9-12 months for technology evaluation before implementation, potentially delaying material revenue impact until fiscal 2026.
Amdocs will launch a solution using Google Cloud's AI and BigQuery to automate network operations and enhance customer experiences
Communications service providers (CSPs) face mounting pressure to reduce operational costs, enhance network resiliency, and deliver exceptional customer experiences. To achieve these goals, they are investing and migrating their 5G ecosystems to distributed networks built upon cloud-native technologies. This shift brings many complex challenges, including the integration of equipment from multiple vendors, management of distributed architectures, the need for real-time optimization, and the extraction of insights from increased network data.
"Intelligent, automated solutions can help solve the complexity that modern 5G networks bring to CSPs," said Anthony Goonetilleke, group president of technology and head of strategy, Amdocs. "Our collaboration with Google Cloud and the launch of Amdocs Network AIOps empowers CSPs to transform their networks, reduce operational costs, and deliver exceptional customer experiences."
Amdocs Network AIOps is built on Google Cloud AI infrastructure, including Cloud Storage, Dataflow, Dataproc, BigQuery, and Vertex AI, and provides a scalable and reliable foundation for network optimization. It enables:
- AI-driven insights: The solution uses Google Cloud's BigQuery, Vertex AI, and Gemini models for predictive analytics and root-cause analysis. This helps CSPs proactively manage their networks and reduce incident resolution times.
- Automated workflows: Network AIOps automates routine tasks such as network configuration, performance optimization, and incident remediation, freeing up resources and minimizing human error.
- Closed-loop automation: The solution continuously learns from data and actions to improve accuracy and efficiency, optimizing network performance over time.
- Predictive maintenance: The solution uses machine learning to predict network failures and minimize downtime, enhancing network resiliency and reducing operational costs.
"Google Cloud's AI and data solutions, coupled with Amdocs' deep telecom experience, are enabling CSPs to build and manage next-generation networks more effectively," said Angelo Libertucci, global industry lead, Telecommunications, Google Cloud. "This solution will help accelerate the adoption of AI-powered automation and ultimately help CSPs deliver exceptional customer experiences."
About Google Cloud
Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.
View original content to download multimedia:https://www.prnewswire.com/news-releases/amdocs-and-google-cloud-announce-partnership-expansion-to-optimize-5g-network-operations-with-ai-302386512.html
SOURCE Google Cloud
FAQ
What are the main features of Amdocs (DOX) Network AIOps solution?
How will the Amdocs-Google Cloud partnership benefit 5G network providers?
What specific Google Cloud technologies does Amdocs (DOX) utilize in their Network AIOps solution?
What challenges does Amdocs Network AIOps address for Communications Service Providers?
