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Dover Fueling Solutions Partners with FLYX to Launch the DFS Order Kiosk

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Dover Fueling Solutions (DFS), part of Dover (NYSE: DOV), has partnered with FLYX to launch the DFS Order Kiosk in the Europe, Middle East, and Africa (EMEA) region. This collaboration aims to provide fuel retailers with a compact, flexible, and efficient ordering solution for convenience stores (c-stores). The DFS Order Kiosk can be wall-mounted, stand-alone, or countertop-secured, catering to various c-store layouts. It offers cross-selling and up-selling options and integrates with DFS's Prizma hub to streamline operations. This initiative is expected to enhance consumer experience, boost sales, reduce wait times, and decrease the need for operators at fueling stations.

Positive
  • DFS has partnered with FLYX to introduce a new product, potentially increasing market reach.
  • The DFS Order Kiosk offers multiple installation options, catering to diverse c-store layouts.
  • Integration with Prizma hub enhances operational efficiency.
  • Potential for increased profit margins through cross-selling and up-selling.
  • Expected to reduce wait times and operator requirements, improving overall consumer experience.
Negative
  • The benefits are currently hypothetical and depend on successful implementation.
  • Initial costs for deploying the new technology across multiple locations could be high.

Insights

The partnership between Dover Fueling Solutions (DFS) and FLYX to introduce the DFS Order Kiosk in the EMEA region is a noteworthy development in retail technology. This new solution aims to enhance the efficiency of c-stores at fuel stations with its versatile installation options and advanced software capabilities. The integration with Prizma, DFS's connected mobility hub, suggests significant improvements in operational efficiency by centralizing and streamlining various services. The ability to apply cross-selling and up-selling techniques through any device underlines the flexibility and modernity of the system. However, for retail investors, it's important to consider that the actual adaptation and implementation of such technology may face regional and logistical challenges, which could impact the pace of its market penetration.

This partnership is a strategic move by DFS to differentiate itself in the competitive EMEA fuel retail market. The emphasis on enhancing consumer experience and reducing operational costs can attract more retailers to adopt the DFS Order Kiosk. Given the growing trend of fuel stations expanding their food and beverage offerings, the timing of this product launch is opportune. Retail investors should look at how quickly and effectively DFS can scale this solution across the region, as this will directly influence its impact on DFS's market share and revenue growth. The kiosk’s potential to streamline operations and increase profit margins are positive indicators, but long-term success will depend on broader market acceptance and customer adoption rates.

DOWNERS GROVE, Ill., May 15, 2024 /PRNewswire/ -- Dover Fueling Solutions ("DFS"), a part of Dover (NYSE: DOV) and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, today announced a partnership with FLYX – an API-based omnichannel cloud software solution company. In connection with this partnership, DFS is launching a brand-new, compact and efficient product in the Europe, Middle East and Africa (EMEA) region – the DFS Order Kiosk™ powered by FLYX.

In collaboration with FLYX, DFS will provide EMEA fuel retailers with a flexible and innovative product for their c-stores, which can help differentiate their station from the competition. In addition to improving the overall consumer experience of both new and existing motorists, the DFS Order Kiosk can provide retailers with a unique competitive advantage and additional opportunities to increase profit margins.

The DFS Order Kiosk offers retailers many choices to suit varying c-store layouts. It can be wall-mounted, stand-alone, or secured on a countertop to overcome potential space concerns and limitations. Additional options are also available during the software ordering process, as retailers can apply cross-selling and up-selling techniques – whether to promote the c-store latest offers or support loyalty programs – through any device, anywhere.

With the FLYX partnership, the DFS Order Kiosk can be fully integrated with Prizma, DFS's connected mobility and convenience hub, to help ensure that c-store operations can be streamlined to increase site efficiencies.

"Our partnership with FLYX is an important milestone in bringing the food ordering and fuel retail market together. The connected plug-and-play solution combines the best of both worlds, offering stability and flexibility at the same time," said Jenthe Govaerts, Product Manager at DFS.

"Food and drinks have become an important revenue generator for petrol stations, hence a lot more stations now offer breakfast, lunch and dinner options. The DFS Order Kiosk powered by FLYX will help increase sales, decrease wait times, and most importantly, reduce the number of required operators at the station," added Kurt Dillen, VP & GM, Commercial, EMEA & SAIL Regions at DFS.

"FLYX is thrilled to assist the fuel retail industry in innovating and bringing a new digital experience to their customers and staff through our collaboration with DFS. The DFS Order Kiosk powered by FLYX represents a groundbreaking advancement in retail technology, enabling businesses to serve their customers more efficiently while enhancing profitability. This alliance reinforces our commitment to incorporate leading-edge technology into everyday customer engagements, thereby redefining industry standards," stated John Van Lierde, CEO of FLYX.

For more information about DFS's FLYX partnership and the DFS Order Kiosk, please visit www.doverfuelingsolutions.com/products/secure-payment/dfs-order-kiosk-powered-by-flyx.

About Dover Fueling Solutions:

Dover Fueling Solutions® (DFS) is part of Dover Corporation and a leading provider of advanced energy dispensing equipment, electronic automation, point-of-sale and payment systems, automatic tank gauging and subscription solutions to fueling and convenience retail customers worldwide. Comprised of brands Wayne Fueling Systems, Tokheim®, OPW®, ClearView, PetroVend®, ProGauge, Fairbanks, AvaLAN Networks™, LIQAL and Bulloch Technologies®, DFS is dedicated to offering a broad range of solutions that power vehicles, including conventional fuel and clean energy products that support gasoline, diesel, bio-diesel and ethanol as well as LNG, H2, LPG, CNG and EV chargers. Headquartered in Austin, TX, DFS has a strong global manufacturing and technology development presence, including facilities in Brazil, Canada, China, India, Italy, Poland, Belgium, the Netherlands, the United Kingdom and the United States. For more information about DFS, visit www.doverfuelingsolutions.com.

About Dover:

Dover is a diversified global manufacturer and solutions provider with annual revenue of over $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of approximately 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

Dover Fueling Solutions Contact:
Amy Cearley, Director of Global Marketing Communications
(512) 484-4259
amy.cearley@doverfs.com 

Dover Media Contact:
Adrian Sakowicz, VP, Communications
(630) 743-5039
asakowicz@dovercorp.com

Dover Investor Contact:
Jack Dickens, Senior Director, Investor Relations
(630) 743-2566
jdickens@dovercorp.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/dover-fueling-solutions-partners-with-flyx-to-launch-the-dfs-order-kiosk-302146593.html

SOURCE Dover

FAQ

What is the DFS Order Kiosk?

The DFS Order Kiosk is a compact and efficient ordering solution for convenience stores, launched by Dover Fueling Solutions in partnership with FLYX.

When was the partnership between DFS and FLYX announced?

The partnership was announced on May 15, 2024.

What regions will the DFS Order Kiosk be available in?

The DFS Order Kiosk will be available in the Europe, Middle East, and Africa (EMEA) region.

How does the DFS Order Kiosk benefit fuel retailers?

The kiosk offers flexible installation options, supports cross-selling and up-selling, and integrates with DFS's Prizma hub to improve operational efficiency and profitability.

What is the impact of the DFS Order Kiosk on consumer experience?

The DFS Order Kiosk is expected to enhance consumer experience by reducing wait times and operator requirements at fuel stations.

How might the DFS Order Kiosk affect Dover's (DOV) stock?

If successful, the DFS Order Kiosk could increase sales and operational efficiency for fuel retailers, potentially boosting Dover's (DOV) stock value.

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