Dover Fueling Solutions Launches RDM by DFS to Provide Retailers with a "Connected Dispenser"

Rhea-AI Summary

Dover Fueling Solutions (DFS), part of Dover (NYSE: DOV), has introduced RDM by DFS, a remote diagnostics and management solution targeting fuel and convenience retailers in EMEA.

The system, available on Wayne Helix® fuel dispensers, offers enhanced OEM data collection and allows remote monitoring via DX Monitor®. This aims to provide quicker issue resolution, cutting maintenance costs and improving consumer experience.

RDM by DFS enables real-time monitoring and troubleshooting, thus reducing the need for onsite engineers and minimizing service disruptions.

Positive

• Launch of RDM by DFS offers advanced remote diagnostics and management for fuel dispensers.
• Targets EMEA market, potentially expanding DFS's market reach.
• Enhanced OEM data collection regardless of pump protocol.
• Allows remote monitoring and issue resolution, reducing need for onsite engineers.
• Potentially lowers maintenance costs and total cost of ownership.
• Improves consumer experience by addressing equipment issues promptly.

Negative

• No immediate revenue figures or financial projections provided.
• Dependent on adoption rates in the EMEA market.
• Potential technical challenges in integrating with existing systems.
• Risk of technological failures or cyber threats.

DOWNERS GROVE, Ill., May 29, 2024 /PRNewswire/ -- Dover Fueling Solutions ("DFS"), a part of Dover (NYSE: DOV) and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, today announced the launch of RDM by DFS – a remote diagnostics and management solution that will enable retailers to invest in a truly connected dispenser – in the Europe, Middle East, and Africa region.

RDM by DFS is an optional module currently available on Wayne Helix® fuel dispensers, which, once activated, will allow retailers to gather enhanced original equipment manufacturer (OEM) data, regardless of pump protocol, and enable remote monitoring and management via DX Monitor®.

"Dispenser equipment issues are generally reported by a motorist, which delays their repair. In addition to reducing fuel sales, this negatively impacts the overall consumer experience and damages customer loyalty and brand reputation. This is where the connected dispenser comes in," said Soren Powell-Holse, Director of Product Marketing at DFS. "RDM by DFS puts retailers in full control of their forecourt equipment and allows them to provide an optimal customer experience through our pioneering remote monitoring and management technology."

By enabling remote diagnostics and troubleshooting, including reboot, RDM by DFS allows fuel retailers to resolve issues quickly and efficiently without dispatching an engineer to the site. This can help reduce maintenance costs and the frequency of service call-outs, potentially lowering the total cost of ownership.

In addition, retailers can mitigate problems in real time by monitoring dispenser health and anticipating and resolving potential issues.

For more information about RDM by DFS, please visit https://www.doverfuelingsolutions.com/site-efficiency-rdm-by-dfs.

About Dover Fueling Solutions:

Dover Fueling Solutions® (DFS) is part of Dover Corporation and a leading provider of advanced energy dispensing equipment, electronic automation, point-of-sale and payment systems, automatic tank gauging and subscription solutions to fueling and convenience retail customers worldwide. Comprised of brands Wayne Fueling Systems, Tokheim®, OPW®, ClearView, PetroVend®, ProGauge, Fairbanks, AvaLAN Networks™, LIQAL and Bulloch Technologies®, DFS is dedicated to offering a broad range of solutions that power vehicles, including conventional fuel and clean energy products that support gasoline, diesel, bio-diesel and ethanol as well as LNG, H2, LPG, CNG and EV chargers. Headquartered in Austin, TX, DFS has a strong global manufacturing and technology development presence, including facilities in Brazil, Canada, China, India, Italy, Poland, Belgium, the Netherlands, the United Kingdom and the United States. For more information about DFS, visit www.doverfuelingsolutions.com.

About Dover:

Dover is a diversified global manufacturer and solutions provider with annual revenue of over $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of approximately 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

Dover Fueling Solutions Contact:
Amy Cearley, Director of Global Marketing Communications
(512) 484-4259
amy.cearley@doverfs.com 

Dover Media Contact:
Adrian Sakowicz, VP, Communications    
(630) 743-5039    
asakowicz@dovercorp.com     

Dover Investor Contact:
Jack Dickens, Senior Director, Investor Relations
(630) 743-2566
jdickens@dovercorp.com

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SOURCE Dover Corporation

FAQ

What is RDM by DFS?

RDM by DFS is a remote diagnostics and management solution for fuel dispensers, launched by Dover Fueling Solutions for the EMEA market.

Which markets is RDM by DFS targeting?

RDM by DFS is targeting the Europe, Middle East, and Africa (EMEA) region.

What fuel dispensers is RDM by DFS compatible with?

RDM by DFS is available on Wayne Helix® fuel dispensers.

What benefits does RDM by DFS offer?

RDM by DFS offers enhanced OEM data collection, remote monitoring, issue resolution, reduced maintenance costs, and improved customer experience.

How does RDM by DFS help fuel retailers?

RDM by DFS helps fuel retailers by enabling real-time monitoring and troubleshooting of dispenser equipment, reducing the need for on-site engineers and cutting down maintenance costs.

What is the stock symbol for Dover?

Dover's stock symbol is DOV.