Quest Career Progression: Blair Rule
Blair Rule, an 18-year veteran at Quest Diagnostics, shares her career progression from entry-level phlebotomist to Manager of Field Operations in the Southwest Region. Her journey highlights the importance of continuous improvement and career development opportunities within the company. Blair utilized Quest's resources such as tuition reimbursement, EMPower trainings, and the LQSM program to enhance her leadership skills. She emphasizes the value of open communication with leaders, seeking growth opportunities, and maintaining an open mindset for career advancement. Blair's story showcases Quest's commitment to employee development and the potential for long-term career growth within the organization.
Blair Rule, con 18 anni di esperienza in Quest Diagnostics, racconta la sua carriera che l'ha portata da phlebotomista alle prime armi a Manager delle Operazioni sul Campo nella Regione Sud-Ovest. Il suo percorso mette in evidenza l'importanza del miglioramento continuo e delle opportunità di sviluppo professionale all'interno dell'azienda. Blair ha utilizzato le risorse di Quest, come il rimborso delle rette universitarie, i corsi di formazione EMPower e il programma LQSM per migliorare le sue capacità di leadership. Sottolinea il valore della comunicazione aperta con i leader, della ricerca di opportunità di crescita e del mantenimento di una mentalità aperta per l'avanzamento della carriera. La storia di Blair mette in luce l'impegno di Quest per lo sviluppo dei dipendenti e il potenziale per una crescita professionale a lungo termine all'interno dell'organizzazione.
Blair Rule, con 18 años de experiencia en Quest Diagnostics, comparte su progreso profesional desde flebotomista a gerente de operaciones en el campo en la región suroeste. Su trayectoria destaca la importancia de la mejora continua y las oportunidades de desarrollo profesional dentro de la empresa. Blair utilizó los recursos de Quest, como el reembolso de matrícula, los cursos de capacitación EMPower y el programa LQSM para mejorar sus habilidades de liderazgo. Enfatiza el valor de la comunicación abierta con los líderes, de buscar oportunidades de crecimiento y de mantener una mentalidad abierta para el avance de la carrera. La historia de Blair muestra el compromiso de Quest con el desarrollo de los empleados y el potencial de crecimiento profesional a largo plazo dentro de la organización.
블레어 룰(Blair Rule)은 Quest Diagnostics에서 18년의 경력을 가진 전문가로, 초급 채혈사에서 남서부 지역 필드 운영 관리자까지의 경력 발전 과정을 공유합니다. 그녀의 여정은 회사 내에서의 지속적인 개선과 경력 개발 기회의 중요성을 강조합니다. 블레어는 그녀의 리더십 기술을 향상시키기 위해 학비 환급, EMPower 교육, LQSM 프로그램과 같은 Quest의 자원을 활용했습니다. 그녀는 리더와의 열린 소통, 성장 기회를 찾는 것, 그리고 경력 발전을 위한 열린 마음가짐의 가치를 강조합니다. 블레어의 이야기는 Quest의 직원 개발에 대한 헌신과 조직 내 장기적인 경력 성장의 가능성을 보여줍니다.
Blair Rule, avec 18 ans d'expérience chez Quest Diagnostics, partage sa progression de carrière depuis un phlébotomiste débutant jusqu'au poste de Responsable des opérations sur le terrain dans la région Sud-Ouest. Son parcours met en lumière l'importance de l'amélioration continue et des opportunités de développement de carrière au sein de l'entreprise. Blair a utilisé les ressources de Quest telles que le remboursement des frais de scolarité, les formations EMPower et le programme LQSM pour améliorer ses compétences en leadership. Elle souligne la valeur de la communication ouverte avec les dirigeants, de la recherche d'opportunités de croissance et du maintien d'une ouverture d'esprit pour l'avancement de sa carrière. L'histoire de Blair met en avant l'engagement de Quest envers le développement des employés et le potentiel de croissance professionnelle à long terme au sein de l'organisation.
Blair Rule, die über 18 Jahre bei Quest Diagnostics tätig ist, erzählt von ihrem Karriereweg vom Einstiegsphlebotomisten zur Leiterin der Betriebsabläufe im Südwesten. Ihr Werdegang hebt die Bedeutung von kontinuierlicher Verbesserung und Karriereentwicklungsmöglichkeiten innerhalb des Unternehmens hervor. Blair nutzte die Ressourcen von Quest wie Studiengebührenrückerstattung, EMPower-Schulungen und das LQSM-Programm, um ihre Führungsfähigkeiten auszubauen. Sie betont den Wert der offenen Kommunikation mit Führungskräften, der Suche nach Wachstumschancen und der Beibehaltung eines offenen Denkens für den beruflichen Aufstieg. Blairs Geschichte zeigt das Engagement von Quest für die Entwicklung der Mitarbeiter und das Potenzial für langfristiges berufliches Wachstum innerhalb der Organisation.
- Long-term employee retention (18 years) demonstrates company stability
- Provision of career advancement opportunities within the company
- Offering of employee development programs (tuition reimbursement, EMPower trainings, LQSM program)
- Focus on continuous improvement and employee growth
- None.
NORTHAMPTON, MA / ACCESSWIRE / August 27, 2024 / Quest Diagnostics
From entry-level phlebotomist to Manager, Field Operations
18 years at Quest
Southwest Region - Oklahoma City, Oklahoma
Q: What did you initially want out of your career?
Blair: When I first started with Quest, I was looking for a stable job that I enjoyed doing. I worked in the restaurant industry and childcare prior to taking a role with Quest and while I loved those jobs, they weren't something I saw myself doing long-term as a career.
Q: How has what you wanted changed over the years?
Blair: About a year into my career with Quest Diagnostics, I applied for and was selected for a role in Oklahoma and transferred to DLO. At that point my goal changed from just looking for stability, to showing the people here that took a chance on me that they made a great decision, and I would not disappoint them. After 5 years as a phlebotomist, I applied for and was selected for the Patient Services Trainer position. What I wanted in that role was to help others grow, into the best phlebotomist and teammate that they could be. When I moved into a Patient Services Supervisor position, I wanted many of the same things I did as a trainer. Helping people learn, grow and develop into great teammates has been a large focus across most of my career and is something I am very passionate about. Now that I am in the Manager role, that desire to help others grow is still there, it is just on a broader scale now.
Q: Did you ever take any risks with taking on a new role and were you encouraged to move into different roles or did you move on your own?
Blair: I have always looked for opportunities to grow. As a PSR, I volunteered for every event I could be a part of to help grow my knowledge of the company and gain experience. I applied for few roles along the way that I didn't get, but looking back there was a reason. The reason was that I needed more time to master the role I was in, grow as a person and realize that my true desire was to stay in Patient Services long-term and one day become a People Leader. I have been encouraged along the way by many leaders within Quest and DLO to take every opportunity to grow and have been very appreciative of their encouragement and guidance over the years.
Q: What tools or offerings from Quest did you utilize to help you in your career progression? (tuition reimbursement, EMPower trainings, etc)
Blair: I have participated in tuition reimbursement programs to take leadership courses and work towards a degree. I have taken numerous EMpower courses to learn more about leadership and even things like how to use Excel more efficiently. Most recently, I have participated in the LQSM program to help further grow my leadership skills. This course was probably the most exciting one for me. I gained a wealth of knowledge from this course and not only am I growing as a People Leader from taking it, but I am also able to use the tools I have gained to help grow my Leadership team into stronger leaders.
Q: What advice would you give to someone who desires more from their current career?
Blair: I would encourage everyone to keep an open mind and always look for areas of opportunity to grow and improve. I would also encourage everyone that is interested in growing or doing more in their role to communicate that with their direct leader so they can work together to identify opportunities to achieve that growth. Many times, we assume that our leaders just know what our goals are, but it is up to us as individuals to make sure they do and ask for guidance on how to work towards those goals. The effort you put into your role and the ambition you have to grow is key to career progression.
Q: Which of our 5Cs do you connect with most, and why? (Customer First, Care, Collaboration, Continuous Improvement, Curiosity)
Blair: I would say that I connect with Continuous Improvement the most because I find that there is always an opportunity to improve. I constantly analyze the situations I face in my role and ask those that I work with if there is something they think I could have handled better or done differently to improve the outcome. This is something I work with my Leaders and their teams on as well. If there is an error with a patients encounter, blood draw, results, etc., it is our responsibility to investigate that error and find the root cause. Identifying the root cause allows us to train or retrain teammates so that we don't make the same mistake again. What I ask for outside of identifying root cause is to look for other factors throughout the process that could have prevented the error from happening had we done something a bit differently. It is in that reflection that we truly grow and become better at serving our teammates, patients, and communities.
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Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com
SOURCE: Quest Diagnostics
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