Digi International Launches My.Digi.Com Customer and Partner Portals that Cut to the Chase and Straight to the Resources

Rhea-AI Summary

Digi International (NASDAQ: DGII) has launched my.digi.com, new customer and partner portals enhancing support for IoT solutions. The platform provides real-time assistance with resources like training videos, product compliance info, and customizable sales tools. CEO Ron Konezny emphasized the portal's role in facilitating access to expert support, streamlining the user experience. The initiative reflects Digi's commitment to innovation in IoT markets, aimed at maintaining competitive advantage for its partners and customers.

Positive

• Launch of my.digi.com enhances customer support and resource access.
• The portal offers tailored tools and information for users and partners.
• Demonstrates Digi's commitment to supporting innovation in IoT.

Negative

• None.

HOPKINS, Minn.--(BUSINESS WIRE)-- Digi International, (NASDAQ: DGII, www.digi.com), a leading global provider of Internet of Things (IoT) connectivity products and services, today launched my.digi.com, its new twin portals for customer and partner resources.

With real-time support, my.digi.com offers a streamlined entry to informative resources and expert assistance to deploy, manage, connect, customize, and enhance Digi solutions. In addition to knowledge base articles, white papers, case studies, and a community forum, users can also browse by product line to access:

• Training videos
• Security updates
• Certifications
• RoHS compliance information
• GitHub libraries
• Firmware and drivers
• Warranty registration
• Product Change Notices (PCN)

Based on their user profile, partners can also access additional sales-enablement tools such as product pricing and quotes, support cases, deal registrations, and marketing collateral.

“Digi customers are continuously pushing the boundaries with innovative, mission-critical IoT applications,” said Ron Konezny, President and CEO of Digi. “With a support portal that can be customized to specific products and needs, we’re providing a straight line to relevant information and Digi experts to save them time.”

“The my.digi.com portal responds to our needs by enabling us to better serve our prospects and customers,” said Stephan Buba, Director, Product Management at Symmetry Electronics. “My.digi.com demonstrates another level of commitment from Digi to ensure that partners like us – and our customers – have the highest level of support to compete in very aggressive markets.”

About Digi International

Digi International (NASDAQ: DGII) is a leading global provider of IoT connectivity products, services, and solutions. help our customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. Founded in 1985, we’ve helped our customers connect more than 100 million things and growing. For more information, visit www.digi.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210922005905/en/

Peter Ramsay / Valerie Christopherson

Global Results Communications for Digi

digi@globalresultspr.com

949.307.5908

Source: Digi International

FAQ

What is the purpose of the my.digi.com portal launched by Digi International?

The my.digi.com portal provides real-time support and resources for customers and partners to deploy and manage IoT solutions efficiently.

How does my.digi.com enhance the user experience for Digi International clients?

It offers streamlined access to training videos, compliance information, and customizable sales tools, tailored to specific product needs.

When was the my.digi.com portal launched?

Digi International launched the my.digi.com portal on September 22, 2021.

What kind of resources can users find on my.digi.com?

Users can access knowledge base articles, case studies, firmware, security updates, and sales-enablement tools.

What market does Digi International operate in?

Digi International is a global provider of IoT connectivity products and services.