Diebold Nixdorf Expands Partnership with Geldmaat with Managed Services Solutions
Diebold Nixdorf (NYSE: DBD) has announced a significant extension of its partnership with Geldmaat, a Netherlands-based financial services provider. The expanded agreement includes providing long-term ATM Managed Services solutions for over 1,800 ATMs and cash systems across the Dutch market.
The comprehensive service package includes helpdesk support, monitoring services, maintenance, and repairs. The partnership, which began in 2012, will continue supporting Geldmaat's commitment to delivering accessible cash services to all consumers, particularly focusing on those with impaired vision, mobility issues, or digital skills.
As part of the enhancement, new DN Series® cash recycling ATMs are being installed to provide modern, user-friendly experiences and operational efficiencies. Geldmaat's service network includes both off-site ATMs and dedicated stores offering comprehensive cash-related services in secure environments.
Diebold Nixdorf (NYSE: DBD) ha annunciato una significativa estensione della sua partnership con Geldmaat, un fornitore di servizi finanziari con sede nei Paesi Bassi. L'accordo ampliato prevede la fornitura di soluzioni per i servizi ATM gestiti a lungo termine per oltre 1.800 ATM e sistemi di cassa nel mercato olandese.
Il pacchetto di servizi completo include supporto helpdesk, servizi di monitoraggio, manutenzione e riparazioni. La partnership, che è iniziata nel 2012, continuerà a sostenere l'impegno di Geldmaat nel fornire servizi di cassa accessibili a tutti i consumatori, con particolare attenzione a coloro che hanno problemi di vista, difficoltà motorie o competenze digitali limitate.
Come parte del potenziamento, vengono installati nuovi ATM per il riciclo di contante DN Series® per offrire esperienze moderne, user-friendly e maggiore efficienza operativa. La rete di servizi di Geldmaat include sia ATM off-site che negozi dedicati che offrono servizi completi legati al contante in ambienti sicuri.
Diebold Nixdorf (NYSE: DBD) ha anunciado una importante extensión de su asociación con Geldmaat, un proveedor de servicios financieros con sede en los Países Bajos. El acuerdo ampliado incluye el suministro de soluciones de Servicios de ATM gestionados a largo plazo para más de 1,800 cajeros automáticos y sistemas de efectivo en el mercado neerlandés.
El paquete de servicios integral incluye soporte de helpdesk, servicios de monitoreo, mantenimiento y reparaciones. La asociación, que comenzó en 2012, continuará apoyando el compromiso de Geldmaat de ofrecer servicios de efectivo accesibles a todos los consumidores, centrando especialmente su atención en aquellos con problemas de visión, movilidad o habilidades digitales reducidas.
Como parte de la mejora, se están instalando nuevos cajeros automáticos DN Series® para reciclaje de efectivo para proporcionar experiencias modernas y amigables para el usuario, así como eficiencias operativas. La red de servicios de Geldmaat incluye tanto cajeros automáticos fuera de sitio como tiendas dedicadas que ofrecen servicios integrales relacionados con el efectivo en entornos seguros.
Diebold Nixdorf (NYSE: DBD)는 네덜란드에 본사를 둔 금융 서비스 제공업체인 Geldmaat와의 파트너십을 대폭 확장한다고 발표했습니다. 확대된 협약에는 네덜란드 시장에서 1,800개 이상의 ATM 및 현금 시스템을 위한 장기 ATM 관리 서비스 솔루션 제공이 포함됩니다.
종합 서비스 패키지에는 헬프데스크 지원, 모니터링 서비스, 유지 보수 및 수리가 포함됩니다. 2012년에 시작된 파트너십은 Geldmaat가 모든 소비자에게 접근 가능한 현금 서비스를 제공하겠다는 약속을 지속적으로 지원하며, 특히 시각 장애, 이동성 문제 또는 디지털 기술 부족이 있는 고객에게 중점을 둡니다.
개선의 일환으로, 새로운 DN Series® 현금 재활용 ATM이 설치되어 현대적이고 사용자 친화적인 경험 및 운영 효율성을 제공합니다. Geldmaat의 서비스 네트워크에는 오프사이트 ATM과 안전한 환경에서 포괄적인 현금 관련 서비스를 제공하는 전용 매장이 포함됩니다.
Diebold Nixdorf (NYSE: DBD) a annoncé une extension significative de son partenariat avec Geldmaat, un fournisseur de services financiers basé aux Pays-Bas. L'accord élargi inclut la fourniture de solutions de services gérés pour les distributeurs de billets à long terme pour plus de 1 800 distributeurs de billets et systèmes de caisse sur le marché néerlandais.
Le package de services complet comprend un support d'assistance, des services de surveillance, de maintenance et de réparation. Le partenariat, qui a débuté en 2012, continuera de soutenir l'engagement de Geldmaat à offrir des services de trésorerie accessibles à tous les consommateurs, en se concentrant particulièrement sur ceux ayant des problèmes de vision, de mobilité ou des compétences numériques limitées.
Dans le cadre de l'amélioration, de nouveaux distributeurs de billets à recyclage de billets DN Series® sont installés pour offrir des expériences modernes et conviviales ainsi qu'une efficacité opérationnelle. Le réseau de services de Geldmaat comprend à la fois des distributeurs de billets au dehors et des magasins dédiés offrant des services liés à l'argent dans des environnements sécurisés.
Diebold Nixdorf (NYSE: DBD) hat eine bedeutende Erweiterung seiner Partnerschaft mit Geldmaat, einem niederländischen Anbieter von Finanzdienstleistungen, bekannt gegeben. Der erweiterte Vertrag umfasst die Bereitstellung langfristiger ATM-Managed-Services-Lösungen für über 1.800 Geldautomaten und Kassensysteme im niederländischen Markt.
Das umfassende Servicepaket umfasst Helpdesk-Support, Überwachungsdienste, Wartung und Reparaturen. Die Partnerschaft, die 2012 begann, wird weiterhin Geldmaats Engagement unterstützen, allen Verbrauchern, insbesondere Menschen mit Sehbehinderungen, Mobilitätsproblemen oder eingeschränkten digitalen Fähigkeiten, zugängliche Bargelddienste anzubieten.
Im Rahmen der Verbesserung werden neue DN Series® Bargeld Recycling-Geldautomaten installiert, um moderne, benutzerfreundliche Erfahrungen und betriebliche Effizienzen zu bieten. Geldmaats Servicenetzwerk umfasst sowohl externe Geldautomaten als auch spezialisierte Geschäfte, die umfassende Bargelddienste in sicheren Umgebungen anbieten.
- Extended service contract for 1,800+ ATMs in the Netherlands
- Implementation of new DN Series® cash recycling ATMs
- Expansion of long-term partnership with established client since 2012
- None.
Insights
The expanded partnership between Diebold Nixdorf and Geldmaat marks a strategic win that reinforces DBD's position in the European financial services market. The comprehensive managed services contract for over 1,800 ATMs represents a significant enhancement to the company's recurring revenue base, which is particularly valuable in today's market environment where predictable cash flows are premium-valued.
The deployment of DN Series cash recycling ATMs is noteworthy from both technological and financial perspectives. These advanced systems typically command higher service fees while reducing operational costs through cash recycling capabilities, potentially improving profit margins. The long-term nature of the contract provides revenue visibility and strengthens DBD's market position in the Netherlands, a key European market with high banking automation standards.
This deal demonstrates DBD's execution of its strategic pivot toward services-led business models, which typically generate higher margins and more stable revenue streams compared to pure hardware sales. The comprehensive nature of the services - including maintenance, monitoring and helpdesk support - creates multiple revenue touchpoints and raises switching costs for the client, building a stronger competitive moat.
The partnership's focus on accessibility and inclusion, particularly for vulnerable populations, aligns with increasing regulatory emphasis on financial inclusion across Europe, potentially positioning DBD favorably for similar contracts in other markets. This deal could serve as a reference case for other European financial institutions looking to modernize their cash management infrastructure while maintaining broad accessibility.
Comprehensive Managed Services will support cash access for consumers in line with Geldmaat's commitment to accessible solutions across
Working in close partnership since 2012, the expansion of services from Diebold Nixdorf will support Geldmaat's ongoing commitment to delivering cash services to consumers in
Diebold Nixdorf offers ATMs with a complete cash recycling solution, maximizing availability for consumers and optimizing efficiency. Alongside its wide network of off-site ATMs, consumers can also access services through Geldmaat's dedicated stores, which provide all cash-related services within an accessible and secure environment. New DN Series® cash recycling ATMs are being installed to enhance services and deliver modern and user-friendly experiences. The DN Series solutions will also provide further efficiencies, alongside the operational gains from the new Managed Services contract.
Peggy Corstens, chief executive officer at Geldmaat, said: "Collaboration is at the core of our organization and extending our partnership with Diebold Nixdorf will help us continue to deliver on our primary objective of offering reliable cash services to all consumers."
Joe Myers, executive vice president of Global Banking at Diebold Nixdorf, said: "Supporting our customers to achieve their strategic goals lies at the heart of what we do. We are very proud of our longstanding relationship with Geldmaat and are excited to enhance our partnership further with our Managed Services solutions. Alongside our DN Series ATMs, the expanded service offering will drive value and innovation for both Geldmaat and its consumers."
About Geldmaat
Geldmaat b.v. initiated by three large Dutch banks, has nearly 5000 ATMs in
www.geldmaat.nl/en/
About Diebold Nixdorf
Diebold Nixdorf, Incorporated, (NYSE: DBD) automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit www.DieboldNixdorf.com for more information.
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