America First Credit Union Builds Better Member Experiences with New Tech from Diebold Nixdorf
America First Credit Union has partnered with Diebold Nixdorf (NYSE: DBD) to modernize its payment transactions and ATM offerings. The credit union is the first to implement Vynamic® Transaction Middleware, a cloud-native technology that replaces legacy switch systems. This upgrade allows for faster, more customizable transactions and quick updates to existing services.
The implementation includes features like text and email receipts, personalization settings, card tap authentication, cardless services, and higher transaction limits. Additionally, America First Credit Union has deployed Diebold Nixdorf ATMs, including the DN Series®, which offer real-time video support, cash recycling, and improved security. These enhancements aim to provide members with a more robust transaction experience and the ability to handle nearly all credit union services without leaving their car at certain locations.
America First Credit Union ha stretto una partnership con Diebold Nixdorf (NYSE: DBD) per modernizzare le sue transazioni di pagamento e le offerte di bancomat. La credit union è la prima a implementare Vynamic® Transaction Middleware, una tecnologia nativa del cloud che sostituisce i sistemi di switch legacy. Questo aggiornamento consente transazioni più veloci, personalizzabili e aggiornamenti rapidi dei servizi esistenti.
L'implementazione include funzionalità come ricevute via SMS ed email, impostazioni di personalizzazione, autenticazione tramite tap con la carta, servizi senza carta e limiti di transazione più elevati. Inoltre, America First Credit Union ha installato bancomat Diebold Nixdorf, inclusi i modelli DN Series®, che offrono supporto video in tempo reale, riciclo di contante e sicurezza migliorata. Questi miglioramenti mirano a fornire ai membri un'esperienza di transazione più robusta e la possibilità di gestire quasi tutti i servizi della credit union senza dover uscire dall'auto in determinate sedi.
America First Credit Union se ha asociado con Diebold Nixdorf (NYSE: DBD) para modernizar sus transacciones de pago y las ofertas de cajeros automáticos. La cooperativa de crédito es la primera en implementar Vynamic® Transaction Middleware, una tecnología nativa de la nube que reemplaza los sistemas de conmutación heredados. Esta actualización permite transacciones más rápidas, personalizables y actualizaciones rápidas de los servicios existentes.
La implementación incluye características como recibos por texto y correo electrónico, configuraciones de personalización, autenticación mediante contacto con la tarjeta, servicios sin tarjeta y límites de transacción más altos. Además, America First Credit Union ha desplegado cajeros automáticos Diebold Nixdorf, incluyendo la serie DN®, que ofrecen soporte de video en tiempo real, reciclaje de efectivo y mejor seguridad. Estas mejoras tienen como objetivo proporcionar a los miembros una experiencia de transacción más robusta y la capacidad de manejar casi todos los servicios de la cooperativa sin salir de su automóvil en ciertas ubicaciones.
아메리카 퍼스트 신용조합은 Diebold Nixdorf (NYSE: DBD)와 협력하여 결제 거래 및 ATM 서비스를 현대화했습니다. 이 신용조합은 Vynamic® Transaction Middleware를 최초로 도입하며, 이는 구식 스위치 시스템을 대체하는 클라우드 네이티브 기술입니다. 이 업그레이드는 더 빠르고 개인화된 거래와 기존 서비스의 신속한 업데이트를 가능하게 합니다.
구현에는 문자 및 이메일 영수증, 개인화 설정, 카드 탭 인증, 카드를 사용하지 않는 서비스 및 더 높은 거래 한도와 같은 기능이 포함됩니다. 또한 아메리카 퍼스트 신용조합은 실시간 비디오 지원, 현금 재활용 및 향상된 보안을 제공하는 DN 시리즈를 포함한 Diebold Nixdorf ATM를 배치했습니다. 이러한 개선 사항은 회원들에게 보다 견고한 거래 경험을 제공하고 특정 위치에서 자동차를 떠나지 않고도 거의 모든 신용조합 서비스를 처리할 수 있는 능력을 목표로 합니다.
America First Credit Union s'est associée à Diebold Nixdorf (NYSE: DBD) pour moderniser ses transactions de paiement et ses offres de distributeurs automatiques. La coopérative de crédit est la première à mettre en œuvre Vynamic® Transaction Middleware, une technologie native du cloud qui remplace les systèmes de commutation hérités. Cette mise à niveau permet des transactions plus rapides, plus personnalisables et des mises à jour rapides des services existants.
L'implémentation comprend des fonctionnalités telles que des reçus par texte et e-mail, des paramètres de personnalisation, l'authentification par contact de carte, des services sans carte et des limites de transaction plus élevées. De plus, America First Credit Union a déployé des distributeurs automatiques Diebold Nixdorf, y compris la série DN®, qui offrent un support vidéo en temps réel, le recyclage d'argent liquide et une sécurité améliorée. Ces améliorations visent à offrir aux membres une expérience transactionnelle plus robuste et la possibilité de gérer presque tous les services de la coopérative sans quitter leur voiture à certains endroits.
Die America First Credit Union hat sich mit Diebold Nixdorf (NYSE: DBD) zusammengetan, um ihre Zahlungsabwicklungen und Automatenangebote zu modernisieren. Die Kreditgenossenschaft ist die erste, die Vynamic® Transaction Middleware implementiert, eine cloud-native Technologie, die veraltete Umschalter-Systeme ersetzt. Dieses Upgrade ermöglicht schnellere, anpassbare Transaktionen und schnelle Aktualisierungen bestehender Dienste.
Zu den Implementierungsfunktionen gehören Text- und E-Mail-Quittungen, Personalisierungseinstellungen, Authentifizierung durch Kartenkontakt, bargeldlose Dienste und höhere Transaktionslimits. Außerdem hat die America First Credit Union Diebold Nixdorf Geldautomaten eingeführt, darunter die DN Series®, die Echtzeit-Videounterstützung, Bargeldrecycling und verbesserte Sicherheit bieten. Diese Verbesserungen zielen darauf ab, den Mitgliedern ein robusteres Transaktionserlebnis zu bieten und die Möglichkeit, fast alle Dienste der Kreditgenossenschaft an bestimmten Standorten ohne das Verlassen ihres Fahrzeugs zu nutzen.
- First credit union to implement Vynamic® Transaction Middleware, enabling faster and more customizable transactions
- Deployment of advanced Diebold Nixdorf ATMs with features like real-time video support and cash recycling
- Enhanced member experience with new features such as text/email receipts, card tap authentication, and higher transaction limits
- Improved flexibility to quickly roll out new processes and adapt to changing member needs
- None.
Insights
By being the first to adopt transaction middleware, the credit union is helping members do more at ATMs and providing modern, secure transaction options.
Chad Lynch, director, ATM Technology and Card Services at America First Credit Union, said: "By updating our legacy switch systems with these advanced solutions, we can quickly roll out new processes and stay flexible as member needs change. This is ultimately about being able to deliver innovative products and services to our members while reducing costs and introducing new efficiencies."
The credit union worked with Diebold Nixdorf to implement:
- Vynamic® Transaction Middleware to replace their legacy switch systems, which will help the credit union offer faster and more customizable transactions, as well as the ability to update existing services quickly in the future. This will also include features like text and email receipts, personalization settings, card tap authentication, cardless services, higher transaction limits, and more. America First Credit Union is the first credit union to implement this technology.
- Diebold Nixdorf ATMs, including the DN Series®, offer real-time video support, cash recycling, and improved security, providing members with a more robust transaction experience. Members can use these machines to handle nearly all credit union services without leaving their car at locations like the new
Provo Branch. The implementation of these machines and middleware allows for new experiences, like being able to talk with a credit union employee on demand.
Joe Myers, executive vice president of Global Banking at Diebold Nixdorf, said: "As a full-service provider, we're helping America First Credit Union enhance its ability to deliver great tech — from quickly deploying new features to richer security — all to provide a better member experience. This type of multi-faceted approach to both software and hardware helps credit unions stay adaptable and ahead of member needs."
About America First Credit Union
Now in its 85th year, America First Credit Union has grown from a single branch serving military personnel and federal employees into one of the strongest and most progressive credit unions in the country. The credit union is the largest in
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE: DBD) automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit www.DieboldNixdorf.com for more information.
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SOURCE Diebold Nixdorf, Incorporated
FAQ
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