Otter is now a DoorDash Preferred Integration Partner
DoorDash has launched its Preferred Integrations Partner Program, naming Otter as one of eight inaugural partners. The announcement was made at the National Restaurant Association Show in Chicago. Otter's integration with DoorDash offers restaurants enhanced operational features and secure performance, helping streamline delivery operations and boost revenue.
The partnership highlights Otter's comprehensive suite of tools, including POS integration, financial analytics, and live operations alerts. A case study of Jim's Burgers in Los Angeles demonstrated significant improvements after implementing Otter's system, including a 23% increase in order volume, 17% increase in gross sales, and 78% reduction in canceled orders. Otter has processed over a billion orders across 40+ countries and integrates with hundreds of platforms.
DoorDash ha lanciato il suo Programma Preferred Integrations Partner, nominando Otter come uno degli otto partner inaugurali. L'annuncio è stato fatto alla National Restaurant Association Show di Chicago. L'integrazione di Otter con DoorDash offre ai ristoranti funzionalità operative avanzate e prestazioni sicure, aiutando a semplificare le operazioni di consegna e aumentare i ricavi.
La collaborazione mette in evidenza la suite completa di strumenti di Otter, che include integrazione POS, analisi finanziarie e avvisi operativi in tempo reale. Uno studio di caso su Jim's Burgers a Los Angeles ha mostrato miglioramenti significativi dopo l'implementazione del sistema Otter, con un incremento del 23% nel volume degli ordini, un incremento del 17% nelle vendite lorde e una riduzione del 78% negli ordini cancellati. Otter ha elaborato oltre un miliardo di ordini in più di 40 paesi e si integra con centinaia di piattaforme.
DoorDash ha lanzado su Programa Preferred Integrations Partner, nombrando a Otter como uno de los ocho socios inaugurales. El anuncio se realizó en la National Restaurant Association Show en Chicago. La integración de Otter con DoorDash ofrece a los restaurantes funciones operativas mejoradas y un rendimiento seguro, ayudando a optimizar las operaciones de entrega y aumentar los ingresos.
La asociación destaca la completa suite de herramientas de Otter, que incluye integración POS, análisis financieros y alertas operativas en vivo. Un estudio de caso de Jim's Burgers en Los Ángeles demostró mejoras significativas tras implementar el sistema de Otter, incluyendo un aumento del 23% en el volumen de pedidos, un aumento del 17% en las ventas brutas y una reducción del 78% en pedidos cancelados. Otter ha procesado más de mil millones de pedidos en más de 40 países y se integra con cientos de plataformas.
DoorDash가 Preferred Integrations Partner 프로그램을 출시하며 Otter를 8명의 최초 파트너 중 하나로 선정했습니다. 이 발표는 시카고에서 열린 National Restaurant Association Show에서 이루어졌습니다. Otter와 DoorDash의 통합은 레스토랑에 향상된 운영 기능과 안전한 성능을 제공하여 배달 운영을 간소화하고 수익을 증대시키는 데 도움을 줍니다.
이번 파트너십은 POS 통합, 재무 분석, 실시간 운영 알림 등 Otter의 종합 도구 세트를 강조합니다. 로스앤젤레스의 Jim's Burgers 사례 연구에서는 Otter 시스템 도입 후 주문량 23% 증가, 총매출 17% 증가, 취소 주문 78% 감소라는 큰 개선을 보여주었습니다. Otter는 40개국 이상에서 10억 건 이상의 주문을 처리했으며 수백 개의 플랫폼과 통합됩니다.
DoorDash a lancé son programme Preferred Integrations Partner, désignant Otter comme l'un des huit partenaires inauguraux. L'annonce a été faite lors du National Restaurant Association Show à Chicago. L'intégration d'Otter avec DoorDash offre aux restaurants des fonctionnalités opérationnelles améliorées et des performances sécurisées, aidant à simplifier les opérations de livraison et à augmenter les revenus.
Ce partenariat met en avant la suite complète d'outils d'Otter, incluant l'intégration POS, l'analyse financière et les alertes opérationnelles en temps réel. Une étude de cas de Jim's Burgers à Los Angeles a démontré des améliorations significatives après la mise en place du système Otter, avec une augmentation de 23 % du volume des commandes, une hausse de 17 % du chiffre d'affaires brut et une réduction de 78 % des commandes annulées. Otter a traité plus d'un milliard de commandes dans plus de 40 pays et s'intègre à des centaines de plateformes.
DoorDash hat sein Preferred Integrations Partner Programm gestartet und Otter als einen von acht Gründungspartnern benannt. Die Ankündigung erfolgte auf der National Restaurant Association Show in Chicago. Die Integration von Otter mit DoorDash bietet Restaurants verbesserte operative Funktionen und sichere Leistung, wodurch Lieferprozesse optimiert und der Umsatz gesteigert werden.
Die Partnerschaft hebt Otters umfassendes Toolset hervor, einschließlich POS-Integration, Finanzanalysen und Live-Betriebsbenachrichtigungen. Eine Fallstudie von Jim's Burgers in Los Angeles zeigte nach der Implementierung des Otter-Systems signifikante Verbesserungen, darunter eine 23% Steigerung des Bestellvolumens, eine 17% Steigerung des Bruttoumsatzes und eine 78% Reduktion der Stornierungen. Otter hat über eine Milliarde Bestellungen in mehr als 40 Ländern verarbeitet und integriert sich mit Hunderten von Plattformen.
- Recognition as one of only eight inaugural DoorDash Preferred Integration Partners
- Proven results with case study showing 23% order volume increase and 17% sales growth
- Significant operational improvement demonstrated by 78% reduction in canceled orders
- Global scale with over 1 billion orders processed across 40+ countries
- None.
Insights
DoorDash's new Preferred Integrations Partner Program with Otter shows strategic focus on strengthening restaurant tech ecosystem and operational efficiency.
DoorDash's launch of its Preferred Integrations Partner Program represents a strategic expansion of its business ecosystem. By certifying Otter as one of just eight inaugural partners, DoorDash is creating a curated technology marketplace that addresses a critical pain point for restaurants: identifying reliable integration providers in an increasingly complex tech landscape.
This initiative demonstrates DoorDash's commitment to strengthening its restaurant relationships by simplifying technology decisions for merchants. Ruth Isenstadt, Head of U.S. Restaurants at DoorDash, highlighted that selecting technology partners can be overwhelming for restaurants - this program directly addresses that challenge while positioning DoorDash as a solutions provider rather than just a delivery service.
The partnership with Otter is particularly significant as it shows how DoorDash is enabling operational efficiencies for restaurants. Otter's platform seamlessly integrates DoorDash orders with point-of-sale systems, kitchen display screens, and reporting tools. The case study of Jim's Burgers demonstrates tangible results: a
From a competitive standpoint, this program helps DoorDash differentiate itself by building a more robust ecosystem of certified technology partners. This could potentially increase switching costs for restaurants, strengthening DoorDash's position against competitors like Uber Eats and Grubhub. By improving the operational experience for restaurants, DoorDash is likely to see reduced churn and potentially increased adoption of its platform by new merchants seeking streamlined operations.
The DoorDash partner program is designed to help restaurants identify technology providers with the most reliable and high-performing integrations in an increasingly complex restaurant tech landscape. Otter is one of eight partners recognized at the launch.
"We created the DoorDash Preferred Integrations Program to make life easier for restaurants. Merchants have told us that choosing the right tech partner can be overwhelming, especially when trying to understand which integrations will work best for their store, team, and customers," said Ruth Isenstadt, Head of
Otter's inclusion reflects years of investment in flexible, operator-first tools that help restaurants sell more, save time, grow customers and run smarter. From POS to financial analytics and live operations alerts, Otter makes delivery part of restaurants' core operations - not an afterthought.
"This certification from DoorDash reinforces our mission to help restaurants grow with intelligent and actionable tech. We're proud to offer operators the freedom of choice, working with the best - from the biggest platforms to local delivery leaders," said Ashvin Kumar, CEO of Otter. "Because we believe delivery is a core channel for modern restaurants, our suite of tools helps restaurants of all sizes fully integrate all their order channels into operations to maximize efficiency, boost revenue, and stay at the top of their game."
"DoorDash orders flow effortlessly through Otter's POS, KDS screens, and reporting tools, making fulfillment seamless from start to finish," added Ankit Gupta, Head of Product at Otter. "Unlike legacy systems, Otter is designed for all order channels from the ground up—ensuring that delivery is never an afterthought, but a core revenue driver."
Operators across the country are seeing the impact. Jim's Burgers, a
"Times have changed. Customers want different things. Otter is integrating it all for us, so we can take our business to the next level. With their POS system, it's such a seamless transition," said Gus Frousakis, owner of Jim's Burgers.
Since launching with Otter, Jim's Burgers has seen:
23% increase in order volume17% increase in gross sales78% reduction in canceled orders
Otter has processed over a billion orders in over 40 countries and offers integrations with hundreds of platforms, including DoorDash - so restaurants can run smarter without tradeoffs.
To learn more about Otter and how it helps restaurants grow, visit www.tryotter.com.
About Otter:
Innovative restaurants choose Otter to bring order (and orders) to their business. We offer tools for managing multi-channel orders, integrations, financials, uptime, reporting, analytics and more, helping restaurants increase results, improve efficiency and eliminate chaos. Our point-of-sale, kiosk, order manager and analytics tools have processed over a billion orders in over 40 countries. Otter partners with hundreds of leading restaurant apps, tools and services bridging the physical and digital infrastructure for food to partners including DoorDash, UberEats, Google, Grubhub and more. Restaurants & restaurant groups like Denny's, Steak Escape, Qdoba, Flynn & more are Serving smarter™ with Otter.
About DoorDash:
DoorDash (NASDAQ: DASH) is one of the world's leading local commerce platforms that helps businesses of all kinds grow and innovate, connects consumers to the best of their neighborhoods, and gives people fast, flexible ways to earn. Since its founding in 2013, DoorDash has expanded to over 30 countries, using technology and logistics to shape the future of commerce. Through its Marketplace and its Commerce Platform, DoorDash is driving economic vitality in the regions it serves worldwide.
View original content to download multimedia:https://www.prnewswire.com/news-releases/otter-is-now-a-doordash-preferred-integration-partner-302459235.html
SOURCE Otter
FAQ
What is DoorDash's new Preferred Integrations Partner Program and who are the partners?
How has Otter's integration improved business metrics for DASH restaurant partners?
What features does Otter's integration with DoorDash (DASH) offer to restaurants?
How many orders has Otter processed and in how many countries does it operate?
