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Twentyeight Health and Aetna Better Health® of Illinois Collaborate to Expand Member Access to Sexual and Reproductive Telehealth Services

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Twentyeight Health, a digital-first women's healthcare platform, has announced a collaboration with Aetna Better Health® of Illinois, a CVS Health company (NYSE: CVS). The partnership enables Aetna Better Health of Illinois members to access reproductive and sexual healthcare services through Twentyeight Health's telehealth platform at no cost through their health plan coverage.

The platform offers comprehensive women's health services, including family planning, birth control prescriptions, STI treatments, and pregnancy care. Members can connect with healthcare providers online, receive medication delivery, and benefit from unlimited messaging in Spanish and English. Appointments are typically available within one business day.

Operating in 43 states, Twentyeight Health is among the few digital-first women's healthcare platforms accepting Medicaid, focusing on providing accessible and affordable care, particularly for historically underserved communities.

Twentyeight Health, una piattaforma di assistenza sanitaria digitale per donne, ha annunciato una collaborazione con Aetna Better Health® of Illinois, una società di CVS Health (NYSE: CVS). Questa partnership consente ai membri di Aetna Better Health of Illinois di accedere ai servizi di assistenza sanitaria riproduttiva e sessuale attraverso la piattaforma di telemedicina di Twentyeight Health senza costi aggiuntivi coperti dal loro piano sanitario.

La piattaforma offre servizi completi per la salute delle donne, inclusi pianificazione familiare, prescrizioni di contraccettivi, trattamenti per le IST e assistenza alla gravidanza. I membri possono connettersi con i fornitori di assistenza sanitaria online, ricevere consegne di farmaci e beneficiare di messaggistica illimitata in spagnolo e inglese. Gli appuntamenti sono generalmente disponibili entro un giorno lavorativo.

Attiva in 43 stati, Twentyeight Health è una delle poche piattaforme digitali per la salute delle donne che accettano Medicaid, concentrandosi sulla fornitura di cure accessibili e convenienti, in particolare per le comunità storicamente svantaggiate.

Twentyeight Health, una plataforma de atención médica digital para mujeres, ha anunciado una colaboración con Aetna Better Health® of Illinois, una empresa de CVS Health (NYSE: CVS). Esta asociación permite a los miembros de Aetna Better Health of Illinois acceder a servicios de atención médica reproductiva y sexual a través de la plataforma de telemedicina de Twentyeight Health, sin costo alguno a través de su cobertura de plan de salud.

La plataforma ofrece servicios integrales de salud para mujeres, incluidos planificación familiar, recetas de anticonceptivos, tratamientos de ETS y atención durante el embarazo. Los miembros pueden conectarse con proveedores de atención médica en línea, recibir entrega de medicamentos y beneficiarse de mensajería ilimitada en español e inglés. Las citas suelen estar disponibles dentro de un día hábil.

Operando en 43 estados, Twentyeight Health es una de las pocas plataformas de atención médica digital para mujeres que aceptan Medicaid, enfocándose en proporcionar atención accesible y asequible, especialmente para comunidades históricamente desatendidas.

Twentyeight Health는 디지털 우선 여성 건강 관리 플랫폼으로, Aetna Better Health® of Illinois와 협력하게 되었다고 발표했습니다. Aetna Better Health of Illinois의 회원들은 Twentyeight Health의 원격 의료 플랫폼을 통해 생식 및 성 건강 관리 서비스를 비용 없이 이용할 수 있습니다.

이 플랫폼은 가족 계획, 피임약 처방, 성병 치료 및 임신 관리 등 포괄적인 여성 건강 서비스를 제공합니다. 회원들은 온라인에서 의료 제공자와 연결되고, 약물 배송을 받을 수 있으며, 스페인어와 영어로 무제한 메시징 혜택을 누릴 수 있습니다. 약속은 일반적으로 영업일 기준 하루 이내에 가능합니다.

43개 주에서 운영되는 Twentyeight Health는 Medicaid를 수용하는 몇 안 되는 디지털 우선 여성 건강 관리 플랫폼 중 하나로, 역사적으로 소외된 커뮤니티를 위한 접근 가능하고 저렴한 치료를 제공하는 데 중점을 두고 있습니다.

Twentyeight Health, une plateforme de santé numérique pour les femmes, a annoncé une collaboration avec Aetna Better Health® of Illinois, une entreprise de CVS Health (NYSE: CVS). Ce partenariat permet aux membres d'Aetna Better Health of Illinois d'accéder à des services de santé reproductive et sexuelle via la plateforme de télémédecine de Twentyeight Health sans frais supplémentaires grâce à leur couverture de plan de santé.

La plateforme propose des services de santé complets pour les femmes, y compris la planification familiale, des prescriptions de contraceptifs, des traitements des IST et des soins pendant la grossesse. Les membres peuvent se connecter en ligne avec des professionnels de santé, recevoir des livraisons de médicaments et bénéficier d'une messagerie illimitée en espagnol et en anglais. Les rendez-vous sont généralement disponibles dans un délai d'un jour ouvrable.

Opérant dans 43 États, Twentyeight Health est l'une des rares plateformes de santé numérique pour femmes à accepter Medicaid, se concentrant sur la fourniture de soins accessibles et abordables, en particulier pour les communautés historiquement mal desservies.

Twentyeight Health, eine digitale Plattform für Frauengesundheitsversorgung, hat eine Zusammenarbeit mit Aetna Better Health® of Illinois, einem Unternehmen von CVS Health (NYSE: CVS), bekannt gegeben. Diese Partnerschaft ermöglicht den Mitgliedern von Aetna Better Health of Illinois, reproduktive und sexuelle Gesundheitsdienste über die Telemedizin-Plattform von Twentyeight Health ohne Kosten durch ihren Gesundheitsplan in Anspruch zu nehmen.

Die Plattform bietet umfassende Gesundheitsdienste für Frauen, einschließlich Familienplanung, Verhütungsvorschriften, STI-Behandlungen und Schwangerschaftsvorsorge. Mitglieder können online mit Gesundheitsdienstleistern in Kontakt treten, Medikamente erhalten und von unbegrenztem Messaging auf Spanisch und Englisch profitieren. Termine sind in der Regel innerhalb eines Werktags verfügbar.

Twentyeight Health ist in 43 Bundesstaaten tätig und gehört zu den wenigen digitalen Plattformen für Frauengesundheit, die Medicaid akzeptieren. Der Fokus liegt auf der Bereitstellung von zugänglicher und erschwinglicher Gesundheitsversorgung, insbesondere für historisch unterversorgte Gemeinschaften.

Positive
  • Strategic expansion of CVS Health's telehealth services through Aetna Better Health
  • Revenue potential through increased access to Medicaid members
  • Enhanced competitive position in digital healthcare market
Negative
  • None.

Insights

This strategic partnership marks a significant advancement in CVS Health's digital healthcare ecosystem, particularly in the underserved Medicaid segment. By integrating Twentyeight Health's platform with Aetna Better Health of Illinois, CVS is effectively expanding its digital health footprint while addressing critical gaps in reproductive healthcare access.

The collaboration holds several strategic advantages: First, it strengthens CVS's competitive position against emerging digital health players like Amazon Care and Walmart Health by offering specialized women's health services through a digital-first approach. Second, the focus on Medicaid members - a traditionally underserved market - could drive significant member acquisition and retention, particularly valuable given the high customer acquisition costs in healthcare.

The scalability potential is substantial, considering Twentyeight Health's presence in 43 states. This could serve as a pilot program for broader implementation across CVS's health insurance portfolio, potentially creating new revenue streams through increased member engagement and reduced care delivery costs. The emphasis on culturally competent care and bilingual support also positions CVS favorably in diverse markets, potentially driving higher member satisfaction and retention rates.

From a financial perspective, while immediate revenue impact may be modest, the long-term strategic value lies in:

  • Reduced care delivery costs through telehealth adoption
  • Improved member retention through enhanced service offerings
  • Potential expansion of similar services across other Aetna markets
  • Strengthened competitive positioning in the digital health space

CHICAGO, Jan. 28, 2025 /PRNewswire/ -- Twentyeight Health, the leading digital-first women's healthcare platform delivering convenient, affordable, and stigma-free reproductive and sexual healthcare in 43 states, today announces a collaboration with Aetna Better Health® of Illinois, a CVS Health® company (NYSE: CVS). Aetna Better Health of Illinois members can now use Twentyeight Health to connect with experienced healthcare providers online, get prescriptions delivered to their door and receive ongoing support at no cost through their health plan coverage.

"We're committed to ensuring our members can engage in their reproductive healthcare in a way that's convenient for them. By removing barriers and prioritizing culturally competent, accessible care, we're empowering our members to take control of their health while driving better care outcomes," said Lakshmi Emory, Chief Medical Officer, Aetna Better Health of Illinois.

Twentyeight Health's telehealth platform provides comprehensive women's health services, including family planning care, birth control prescriptions, STI treatments, pregnancy care and more. Members benefit from convenient medication delivery, as well as unlimited messaging with their provider team in both Spanish and English, who can answer questions and fulfill prescriptions without a waiting room visit. Appointments can typically be scheduled within one business day, offering rapid access to care.

"As one of the few digital-first women's healthcare platforms that accepts Medicaid, we view it as our responsibility to help as many women as possible make informed, empowering reproductive health decisions," said Bruno Van Tuykom, CEO and Co-Founder of Twentyeight Health. "Together, we will increase opportunities for women to access high-quality reproductive and sexual healthcare, particularly for communities who've historically struggled to reach and afford critical care."

Aetna Better Health® of Illinois members interested in Twentyeight Health's online women's healthcare services, visit twentyeighthealth.com/partnerships/home.

ABOUT TWENTYEIGHT HEALTH

Twentyeight Health is the leading digital-first women's healthcare platform making reproductive and sexual healthcare affordable, convenient, and empowering for 100,000+ patients in 43 states and counting. Through high-quality telemedicine consultations, fast at-home deliveries, and ongoing access to providers for life-changing services like birth control and herpes treatments, Twentyeight Health is changing the face of modern healthcare, particularly for underserved communities. The company accepts almost every commercial insurance and Medicaid plan, offering a reliable additional option to traditional care almost anyone can access. Twentyeight also offers affordable out-of-pocket options.

The company has been named in 2024 Digital Health 100 (DH100), Fast Company's Most Innovative Companies, Forbes Next 1000, Top 50 in Digital Health by Rock Health, NYC Digital's 10 Most Innovative Companies with fewer than 100 employees of 2022, Health 100, and the Inc. Female Founders 100.

Learn more at www.twentyeighthealth.com.

MEDIA CONTACT: 
Tess Pawlisch
608-333-9788
tess@needlepr.com 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/twentyeight-health-and-aetna-better-health-of-illinois-collaborate-to-expand-member-access-to-sexual-and-reproductive-telehealth-services-302361828.html

SOURCE Twentyeight Health

FAQ

What services will CVS offer through the Twentyeight Health partnership?

Through this partnership, CVS's Aetna Better Health of Illinois members can access family planning care, birth control prescriptions, STI treatments, pregnancy care, and medication delivery through Twentyeight Health's telehealth platform.

How quickly can Aetna Better Health members get appointments through CVS's new telehealth service?

Appointments through the Twentyeight Health platform can typically be scheduled within one business day.

What is the cost for Aetna Better Health members to use CVS's Twentyeight Health services?

The services are available at no cost through their health plan coverage.

In how many states is CVS's new Twentyeight Health partnership available?

Twentyeight Health operates in 43 states, though this specific partnership is currently only available to Aetna Better Health of Illinois members.

What languages are supported in CVS's new telehealth partnership?

The service offers unlimited messaging with provider teams in both Spanish and English.

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