Nearly 80% of Employees are Working at Cross Purposes to Their Colleagues
Wrike has revealed significant findings regarding the hidden costs of work complexities in the digital era. The study, titled Dark Matter of Work: The Hidden Cost of Work Complexities, highlights that knowledge workers waste 89 working days annually due to unproductive tasks, including duplicate work and excessive meetings. Furthermore, 68% claim this disconnect has hindered their promotions. The research underscores that nearly 94% of workers believe a unified information source would alleviate stress and improve productivity. Organizations are urged to adopt advanced management solutions to address these challenges.
- 94% of workers believe a single source of truth would reduce stress.
- 86% of enterprises plan to invest in AI and workflow automation.
- Wrike's platform is positioned to help organizations improve efficiency.
- Knowledge workers waste 89 days yearly on unproductive tasks.
- 57% of employees feel their efforts are not recognized by leaders.
- Employee churn costs organizations $427,000 on average.
New Research Reveals Misalignment Across Organizations and Three Months Each Year of Employee Time Wasted as a Result of the Complex Nature of Modern Work
This work not only creates friction between employees but also a disconnect between leadership and employees, with
“Organizations have undergone many positive changes in the past few years, adapting quickly to a digital-first mindset, but at what cost,” asks
To shed light on work complexities and calculate the cost to employees and organizations, Wrike surveyed 2,800 business leaders and knowledge workers. The results uncovered low visibility into work due to application sprawl, as well as high stress levels, lack of recognition where deserved, and the loss of talent.
The Digital Era created a new level of work complexities that have been exacerbated over the past few years. The increase in applications and data, along with the fast pace required to survive, has created a black hole of work that exists in synchronous tools and unstructured work, such as instant message threads and video calls, as well as the gaps between systems and applications that aren’t integrated. Without a single work platform that is powerful and versatile enough to track, manage, action, and align all work to goals across an organization, there exists a threateningly low level of visibility amongst knowledge workers and leaders. Just as CERN, the
Wrike’s survey uncovered data that supports the existence of the Dark Matter of Work and the very real cost it has on the workforce, including:
- Knowledge workers say they use 14 applications every day.
- Knowledge workers send and receive 295 work-related messages on average each day.
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Knowledge workers spend 18 working days a year in meetings.
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71% said too many of the meetings they attend aren’t productive because they’re going over topics already discussed and agreed on. -
78% said too many of the meetings they attend could be easily replaced with an email.
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70% of knowledge workers feel stressed juggling multiple tasks, systems, and applications. -
Business leaders say they can only integrate
51% of their applications. -
60% of knowledge workers are stressed because their job is eating into their personal life. - On average, knowledge workers spend five days a year of their own time compensating for the Dark Matter of Work.
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While business leaders believe they have visibility into
54% of the work taking place, knowledge workers believe that number is even lower at45% . -
54% of knowledge workers are frustrated because they have completed work only to find out someone else has also completed the task. -
66% of business leaders say it’s very hard or impossible to tell when employees are over-working unless they say it directly. -
75% of knowledge workers say their employer encourages them to look out for their work-life balance but isn’t reducing workload. -
At least
22% of knowledge workers are so frustrated by issues, such as repeating work, that it makes them want to quit their jobs. -
85% of knowledge workers have suffered from or seen a colleague suffer from burnout. -
Employee churn cost organizations surveyed
on average.$427,000 -
94% of knowledge workers say that a single source of truth for information would reduce stress in their teams. -
86% of enterprises are planning to invest in tools, such as artificial intelligence and workflow automation, to create a single source of truth for work in their enterprise.
“The disconnect between leaders and employees stemming from the Dark Matter of Work not only causes a rift in actions and business objectives, it breeds a culture of discontent,” says
For full access to the findings of the “Dark Matter of Work: The Hidden Cost of Work Complexities” report, visit: https://www.wrike.com/lp/ebook-dark-matter-of-work-report/.
For more information on the financial cost of work complexities, visit: https://www.wrike.com/newsroom/dark-matter-of-work-financial-cost-of-work-complexities/.
Methodology:
Our research was conducted by
In both surveys, three-quarters of respondents worked in or led the relevant functions in large organizations across a variety of verticals. The other quarter specifically worked in or led the relevant agencies or firms.
For
This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the
About Wrike
Wrike, a
View source version on businesswire.com: https://www.businesswire.com/news/home/20220629005629/en/
Media Contact
Senior Manager, Corporate Communications
rory.schaff@team.wrike.com
Source: Wrike
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