Cisco Unveils New AI Innovations to Amplify the Employee Experience
Cisco has unveiled new AI-powered solutions to enhance workplace collaboration and employee experience. Key innovations include Cisco Spatial Meetings for 3D meeting experiences with Apple Vision Pro integration, Ceiling Microphone Pro with AI-powered adaptive audio, and enhanced Cisco AI Assistant capabilities. The company is introducing Workspace Designer for automated workspace design, Smart Diagnostics for IT management, and improved productivity tools including automated workflows, Vidcast enhancements, and AI-generated Slido polls. These solutions aim to create seamless collaboration experiences and streamline IT management for hybrid workspaces.
Cisco ha presentato nuove soluzioni alimentate dall'IA per migliorare la collaborazione sul posto di lavoro e l'esperienza dei dipendenti. Le innovazioni chiave includono Cisco Spatial Meetings per esperienze di meeting 3D con integrazione di Apple Vision Pro, Ceiling Microphone Pro con audio adattivo potenziato dall'IA, e capacità migliorate dell'Cisco AI Assistant. L'azienda sta introducendo Workspace Designer per la progettazione automatizzata degli spazi di lavoro, Smart Diagnostics per la gestione IT, e strumenti di produttività migliorati, tra cui flussi di lavoro automatizzati, potenziamenti di Vidcast e sondaggi Slido generati dall'IA. Queste soluzioni mirano a creare esperienze di collaborazione senza soluzione di continuità e a semplificare la gestione IT per gli spazi di lavoro ibridi.
Cisco ha presentado nuevas soluciones impulsadas por IA para mejorar la colaboración en el lugar de trabajo y la experiencia de los empleados. Las innovaciones clave incluyen Cisco Spatial Meetings para experiencias de reuniones en 3D con integración de Apple Vision Pro, Ceiling Microphone Pro con audio adaptativo potenciado por IA, y capacidades mejoradas del Cisco AI Assistant. La empresa está presentando Workspace Designer para el diseño automatizado de espacios de trabajo, Smart Diagnostics para la gestión de TI, y herramientas de productividad mejoradas que incluyen flujos de trabajo automatizados, mejoras de Vidcast y encuestas de Slido generadas por IA. Estas soluciones tienen como objetivo crear experiencias de colaboración fluidas y agilizar la gestión de TI para espacios de trabajo híbridos.
시스코는 직장 내 협업과 직원 경험을 향상시키기 위한 AI 기반의 새로운 솔루션을 발표했습니다. 주요 혁신에는 Apple Vision Pro 통합과 함께 3D 회의 경험을 제공하는 Cisco Spatial Meetings, AI 기반 적응형 오디오를 갖춘 Ceiling Microphone Pro, 및 향상된 Cisco AI Assistant 기능이 포함됩니다. 회사는 자동화된 작업 공간 설계를 위한 Workspace Designer, IT 관리를 위한 Smart Diagnostics, 그리고 자동화된 워크플로, Vidcast 개선 및 AI 생성 Slido 설문을 포함한 생산성 도구를 개선하고 있습니다. 이러한 솔루션은 원활한 협업 경험을 창출하고 하이브리드 작업 공간의 IT 관리를 간소화하는 것을 목표로 하고 있습니다.
Cisco a dévoilé de nouvelles solutions alimentées par l'IA pour améliorer la collaboration en milieu de travail et l'expérience des employés. Les innovations clés comprennent Cisco Spatial Meetings pour des expériences de réunion en 3D avec intégration de l'Apple Vision Pro, Ceiling Microphone Pro avec audio adaptatif alimenté par l'IA, et des capacités améliorées de Cisco AI Assistant. L'entreprise introduit Workspace Designer pour la conception automatisée d'espaces de travail, Smart Diagnostics pour la gestion informatique, et des outils de productivité améliorés, incluant des flux de travail automatisés, des améliorations de Vidcast et des sondages Slido générés par l'IA. Ces solutions visent à créer des expériences de collaboration fluides et à rationaliser la gestion informatique pour les espaces de travail hybrides.
Cisco hat neue KI-gestützte Lösungen vorgestellt, um die Zusammenarbeit am Arbeitsplatz und das Mitarbeitererlebnis zu verbessern. Zu den wichtigsten Innovationen gehören Cisco Spatial Meetings für 3D-Meeting-Erlebnisse mit Apple Vision Pro-Integration, Ceiling Microphone Pro mit KI-gesteuertem adaptivem Audio und verbesserte Fähigkeiten des Cisco AI Assistant. Das Unternehmen führt Workspace Designer für das automatisierte Design von Arbeitsräumen, Smart Diagnostics für das IT-Management und verbesserte Produktivitätswerkzeuge ein, darunter automatisierte Workflows, Verbesserungen von Vidcast und KI-generierte Slido-Umfragen. Diese Lösungen zielen darauf ab, nahtlose Zusammenarbeitserlebnisse zu schaffen und das IT-Management für hybride Arbeitsplätze zu optimieren.
- Integration with major enterprise apps (Salesforce, ServiceNow, Zendesk) expands market reach
- New AI features could drive product adoption and revenue growth
- Strategic partnership with Apple Vision Pro positions Cisco in emerging XR market
- Heavy reliance on third-party integrations may impact profit margins
- Significant investment in AI technology development could increase operating expenses
Insights
This product launch represents a significant strategic move by Cisco in the enterprise collaboration space, particularly in AI integration. The Cisco Spatial Meetings with Apple Vision Pro compatibility shows forward-thinking positioning in the emerging spatial computing market, while the Ceiling Microphone Pro addresses critical hybrid workspace audio challenges.
The integration with major enterprise platforms like Salesforce and ServiceNow, plus the flexibility to choose LLMs through Amazon Bedrock, demonstrates a robust enterprise-focused approach. These features could drive significant enterprise adoption and recurring revenue. However, success will depend on seamless integration and real-world performance of the AI features.
The ThousandEyes integration for call monitoring and workspace management tools addresses key IT pain points, potentially reducing operational costs and improving service reliability for enterprise customers. This comprehensive suite of innovations positions Cisco strongly against competitors like Microsoft Teams and Zoom in the evolving hybrid work technology market.
News summary:
- Cisco launches new AI solutions to advance collaboration and empower employees with equitable and exceptional experiences.
- IT teams benefit from simplicity of deployment, management and the ability to scale in any workspace.
- Designed to help organizations reimagine work and workspaces, new innovations include Cisco Spatial Meetings to deliver 3D meeting experiences that reduce the impact of distance, Ceiling Microphone Pro to enable truly immersive and integrated audiovisual experiences, and Cisco AI Assistant features to advance employee productivity.
Today, employees and IT teams want solutions that enable seamless and intelligent collaboration. From delivering enhanced meeting quality to enabling increased productivity and streamlined device management, Cisco's new AI innovations are designed to transform work and workspaces.
"With AI baked into every part of Cisco's product portfolio, we're helping organizations futureproof their workspaces with solutions ready for the next generation of how and where people work," said Jeetu Patel, Executive Vice President and Chief Product Officer, Cisco. "We're providing our customers with intelligent, adaptable, and easy-to-manage technology that enhances experiences for their employees and customers."
Delivering Distance Zero Experiences
In this era of distributed work, employees need experiences that make all meeting attendees feel like they're in the same room, even if they aren't – a concept Cisco calls Distance Zero. Cisco is leveraging AI to reimagine smart workplaces and enable equitable and inclusive meeting experiences for everyone regardless of where and how they work. New innovations include:
- Cisco Spatial Meetings: Turn any space equipped with a Cisco Room Bar Pro into a stunning immersive studio and deliver spatial video to Webex for Apple Vision Pro users – easily with a simple software upgrade. With any Room Bar Pro device and an Apple Vision Pro, users can do things like product demos, remote training, education and more with video that includes remarkable depth and dimension.
- Cisco Ceiling Microphone Pro: Capture natural conversation from anywhere in a variety of workspaces. This industry-first adaptive microphone uses AI to automatically adjusts to speaker position and changes to room configuration. Compatible with Cisco cameras and room systems, the Cisco Ceiling Microphone Pro delivers a fully integrated and immersive meeting experience that is easy to manage. Microphone set up is now faster than ever, taking minutes, instead of hours.
Managing Smart Workspaces
With the rise of flexible work, IT responsibilities have expanded alongside increased employee expectations. To address this, Cisco is empowering IT and facilities teams to streamline their work with:
- Workspace Designer: Fully automates the design and customization of workspaces. It provides a 3D view of audio and video coverage, and accelerates the time it takes to deploy video-enabled hybrid workspaces.
- Smart Diagnostics in Control Hub: Enables IT to dynamically identify and resolve meeting room issues in real time.
- ThousandEyes integration for the Desk Phone 9800 Series and Webex Calling: Helps monitor and troubleshoot in real-time, reducing downtime by tracking where call issues originate.
Advancing Employee Productivity and Engagement
To advance collaboration and increase productivity, the Cisco AI Assistant will enable users to:
- Automate workflows through integrations with enterprise apps including Salesforce, ServiceNow, Zendesk, and more.
- Integrate with Glean, enabling mutual customers to enhance discussions and speed up decision-making with its knowledge graph and connectors including Outlook, Salesforce and ServiceNow.
- Choose the Large Language Model (LLM) that best fits their needs with Amazon Bedrock.
- Share summaries and recaps across third-party platforms including Microsoft Outlook, Teams, Copilot and Slack.
Additional new capabilities to enhance employee engagement include:
- Vidcast enhancements: New features like highlights, chapters and transcripts enhance asynchronous video capabilities. AI-generated Vidcast will soon allow users to upload a PDF or PPT and automatically generate a script and voice-overs in the language and tone of their choice. This is a major time-saver and will enhance the user experience.
- AI-generated Slido polls: Meeting participants can use AI to generate Slido polls during webinars and large meetings.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. Discover more on The Newsroom and follow us on X at @Cisco.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the
About Webex by Cisco
Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com.
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SOURCE Cisco Systems, Inc.
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