Crawford & Company® Strengthens Middle East Operation With Addition of Miller International UAE Team

Rhea-AI Summary

Crawford & Company (NYSE: CRD-A, CRD-B) has expanded its operations in the Middle East by integrating the Miller International team, which has exited the UAE loss adjusting market. The move includes a 10-member team of adjusters, surveyors, and engineers who will now report to Crawford's executive director for the region. Crawford promises to ensure continuity of service for existing Miller clients without changes to terms or costs. Additionally, Crawford has made several executive appointments to strengthen its operations and enhance client services.

Positive

• Acquisition of Miller International's experienced team enhances Crawford's capabilities in the UAE.
• No service disruption for existing clients as Crawford guarantees continuity in handling claims.
• New executive appointments aim to drive growth and improve client service quality.

Negative

• None.

Combined team will continue to provide seamless service to Miller clients

LONDON--(BUSINESS WIRE)-- Crawford & Company® (NYSE: CRD-A and CRD-B), the world’s largest publicly listed independent provider of claims management and outsourcing, is pleased to announce it has strengthened its capabilities in the Middle East by adding the highly experienced and well-respected Miller International team in the UAE.

Miller International is exiting the UAE loss adjusting market and its 10-strong team of adjusters, surveyors, engineers, and accountants will become part of Crawford Middle East with immediate effect. The combined team will report to Brian Clark, executive director Middle East and head of Loss Adjusting, Europe and Middle East.

Crawford® will provide a seamless continuity of service to Miller International’s UAE clients; all existing claims will be handled by the adjusters previously engaged and there will be no changes to the terms and costs agreed on those files with Miller International.

“Alan Henry, Miller International group chairman, wished to find his team a supportive environment in which they can continue to grow personally and professionally, which aligned perfectly with Crawford,” said Andrew Bart, president, Loss Adjusting, International, Crawford & Company.

“As well as providing additional claim oversight and management, Crawford will provide a perfect platform for the ongoing growth of the Miller team. The expertise within our new combined team will provide clients with consistent, quality service, delivered promptly,” he added.

As well as welcoming these highly experienced individuals to our team, Crawford has made several executive appointments to further the company’s goals of creating value for clients and generating strong, sustainable growth:

• Vic Noble promoted to Dubai Branch Director with immediate effect replacing Derek Patterson who left the business at the end of 2020.
• Jamie Gee appointed as associate director, Financial Institutions at Crawford Middle East.
• Christopher Eades, global head of Natural Resources, based in UAE.

About Crawford®

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is the world’s largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers, and corporates with an expansive global network serving clients in more than 70 countries. The Company’s two classes of stock are substantially identical, except with respect to voting rights and the Company’s ability to pay greater cash dividends on the non-voting Class A Common Stock (CRD-A) than on the voting Class B Common Stock (CRD-B), subject to certain limitations. In addition, with respect to mergers or similar transactions, holders of CRD-A must receive the same type and amount of consideration as holders of CRD-B, unless different consideration is approved by the holders of 75 percent of CRD-A, voting as a class. More information is available at www.crawco.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220110005744/en/

Lynn Cufley

+44 7585 901936

Lynn.Cufley@crawco.co.uk

Katie Cline

+1 470-792-5678

katie.cline@us.crawco.com

Source: Crawford & Company

FAQ

What is Crawford & Company's recent announcement regarding Miller International?

Crawford & Company announced the integration of Miller International's team into its operations in the UAE, enhancing its service capabilities.

How many team members from Miller International are joining Crawford & Company?

A team of 10 adjusters, surveyors, and engineers from Miller International will join Crawford & Company.

Will there be any changes to client service for Miller International's clients after the acquisition?

Crawford & Company ensures a seamless transition, with no changes to terms or costs for existing Miller clients.

What executive changes did Crawford & Company announce?

Crawford appointed Vic Noble as Dubai Branch Director and Jamie Gee as associate director for Financial Institutions.

What financial implications does the Miller International acquisition have for CRD-A and CRD-B shareholders?

The acquisition is expected to contribute positively by enhancing service delivery and operational capabilities, though no specific financial metrics were provided.