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Mr. Cooper Announces Promotion of Chris Marshall to President

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Mr. Cooper announced the promotion of Chris Marshall to President, responsible for originations and servicing segments, while retaining his current duties until a new CFO is appointed. COO Tony Ebers has resigned to explore other opportunities. CEO Jay Bray highlighted the company's resilience during the pandemic and aims to grow the servicing portfolio to $1 trillion, focusing on innovative service delivery and consistent returns. Marshall, who joined in 2019, has a strong financial background and is committed to enhancing customer homeownership experiences.

Positive
  • Promotion of Chris Marshall to President expected to strengthen leadership and operational focus.
  • Goals to grow servicing portfolio to $1 trillion suggest ambitious growth strategy.
Negative
  • Resignation of COO Tony Ebers may raise concerns about continuity and experience within the executive team.

Mr. Cooper today announced the promotion of Vice Chairman Chris Marshall to President, with operating responsibility for the originations and servicing segments and key business functions including technology and digital transformation. Chris will retain his existing responsibilities pending appointment of a new Chief Financial Officer. The company also disclosed that Chief Operating Officer Tony Ebers has resigned to pursue other opportunities.

Chris Marshall,  President (Photo: Business Wire)

Chris Marshall, President (Photo: Business Wire)

Mr. Cooper Chairman and CEO Jay Bray commented, “Having demonstrated the resilience of our company and our people during the challenges of the pandemic, we are now ready to move forward with the next chapter in our growth story. We believe we have the operational strength, innovative spirit, and financial discipline to play an even larger role in the U.S. housing and mortgage market. In this regard, we believe we can grow our servicing portfolio to $1 trillion, while delivering excellent service to our customers and investors, generating consistent returns on equity and cashflow, and providing a great working environment for our teammates. With his long track record at major financial institutions, and the contributions he’s made at Mr. Cooper over the last two and a half years, Chris is the right person to lead the business units forward towards this goal.”

Mr. Marshall joined the company in January 2019 and has been instrumental in reshaping the company’s financial function, strengthening the balance sheet, and driving higher financial performance. He has a long track record in finance, operations, technology, and mergers and acquisitions at major financial institutions including Bank of America, Fifth Third Bancorp, and Ally Bank, and was co-founder and Chief Financial Officer of Capital Bank Financial Corporation. Mr. Marshall commented, “I am totally committed to our core mission of helping customers achieve their homeownership dreams and believe that this mission offers an exciting growth opportunity for Mr. Cooper and our teammates.”

Mr. Bray continued, “Since joining our team nearly six years ago, Tony Ebers has had a tremendous impact on the organization, driving the growth of our originations business, improving efficiencies in servicing, and leading multiple transactions, while positioning himself as a fierce advocate for our cultural transformation. I join the board, executive team, and teammates at all levels of the organization in thanking him for his service to the company and wishing him the best in his next steps.”

About Mr. Cooper Group

Mr. Cooper Group Inc. (NASDAQ: COOP) provides quality servicing, origination and transaction-based services related principally to single-family residences throughout the United States with operations under its primary brands: Mr. Cooper® and Xome®. Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, services and technologies. For more information, visit www.mrcoopergroup.com.

FAQ

What recent management changes occurred at Mr. Cooper?

Chris Marshall was promoted to President, while COO Tony Ebers resigned.

What are Chris Marshall's responsibilities as President?

He will oversee the originations and servicing segments and key business functions, including technology.

What is Mr. Cooper's goal for its servicing portfolio?

The company aims to expand its servicing portfolio to $1 trillion.

What impact might COO Tony Ebers' resignation have on Mr. Cooper?

Concerns may arise regarding continuity and leadership experience in the company's executive team.

Mr. Cooper Group Inc.

NASDAQ:COOP

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