Compass Launches Compass One: The Industry's First-Ever All-in-One Client Dashboard Connecting Compass Agents to Their Clients In Real Time
Compass (NYSE: COMP), the largest US residential real estate brokerage by sales volume, has launched Compass One, a client-facing version of its end-to-end technology platform. This innovative dashboard connects clients with their agents 24/7 throughout their real estate journey.
The platform, developed by Compass's in-house technology team with a $1.6 billion investment, provides three key phases of service: Before the transaction, clients access curated dashboards, customized timelines, and market analyses; During the transaction, clients can track key dates, tasks, and documents; After the transaction, clients maintain access to documentation and stay connected with their agents for future needs.
Compass One aims to strengthen agent-client relationships, drive repeat business, and create new opportunities for ancillary services by providing transparency and streamlined communication throughout the entire homeownership journey.
Compass (NYSE: COMP), la più grande agenzia immobiliare residenziale degli Stati Uniti in base al volume di vendite, ha lanciato Compass One, una versione rivolta ai clienti della sua piattaforma tecnologica end-to-end. Questo innovativo dashboard connette i clienti con i loro agenti 24 ore su 24, 7 giorni su 7, durante il loro percorso immobiliare.
La piattaforma, sviluppata dal team tecnologico interno di Compass con un investimento di 1,6 miliardi di dollari, offre tre fasi chiave di servizio: Prima della transazione, i clienti accedono a dashboard curate, cronologie personalizzate e analisi di mercato; Durante la transazione, i clienti possono tenere traccia delle date chiave, delle attività e dei documenti; Dopo la transazione, i clienti mantengono l'accesso alla documentazione e restano connessi con i loro agenti per future esigenze.
Compass One mira a rafforzare le relazioni tra agenti e clienti, favorire ripetuti affari e creare nuove opportunità per servizi accessori fornendo trasparenza e comunicazione semplificata durante l'intero percorso di proprietà immobiliare.
Compass (NYSE: COMP), la mayor agencia de bienes raíces residenciales en EE.UU. por volumen de ventas, ha lanzado Compass One, una versión dirigida al cliente de su plataforma tecnológica integral. Este innovador panel de control conecta a los clientes con sus agentes las 24 horas del día, los 7 días de la semana, a lo largo de su recorrido en bienes raíces.
La plataforma, desarrollada por el equipo de tecnología interno de Compass con una inversión de 1.6 mil millones de dólares, ofrece tres fases clave de servicio: Antes de la transacción, los clientes acceden a paneles de control curados, cronogramas personalizados y análisis de mercado; Durante la transacción, los clientes pueden rastrear fechas clave, tareas y documentos; Después de la transacción, los clientes mantienen acceso a la documentación y se mantienen conectados con sus agentes para necesidades futuras.
Compass One tiene como objetivo fortalecer las relaciones entre agentes y clientes, fomentar negocios repetidos y crear nuevas oportunidades para servicios auxiliares, proporcionando transparencia y comunicación fluida a lo largo de todo el viaje de propiedad.
Compass (NYSE: COMP), 미국 최대의 주거용 부동산 중개업체로, Compass One을 출시했습니다. 이는 고객을 위한 종합적인 기술 플랫폼의 고객용 버전입니다. 이 혁신적인 대시보드는 고객과 그들의 에이전트를 24시간 연결하여 부동산 여정을 지원합니다.
이 플랫폼은 Compass의 내부 기술 팀에 의해 16억 달러의 투자로 개발되었습니다. 세 가지 주요 서비스 단계가 제공됩니다: 거래 전, 고객은 맞춤형 대시보드, 커스터마이즈된 일정 및 시장 분석에 접근할 수 있습니다; 거래 중, 고객은 주요 날짜, 작업 및 문서를 추적할 수 있습니다; 거래 후, 고객은 문서에 대한 접근을 유지하고 향후 필요를 위해 에이전트와 연결됩니다.
Compass One은 에이전트와 고객 간의 관계를 강화하고 반복적인 비즈니스를 촉진하며 부가 서비스에 대한 새로운 기회를 창출하여 소유권 여정 전반에 걸쳐 투명성과 원활한 커뮤니케이션을 제공합니다.
Compass (NYSE: COMP), la plus grande agence immobilière résidentielle aux États-Unis en termes de volume de ventes, a lancé Compass One, une version orientée client de sa plateforme technologique intégrale. Ce tableau de bord innovant connecte les clients avec leurs agents 24 heures sur 24, 7 jours sur 7, tout au long de leur parcours immobilier.
La plateforme, développée par l'équipe technologique interne de Compass avec un investissement de 1,6 milliard de dollars, propose trois phases clés de service : Avant la transaction, les clients accèdent à des tableaux de bord personnalisés, des chronologies adaptées et des analyses de marché ; Pendant la transaction, les clients peuvent suivre les dates clés, les tâches et les documents ; Après la transaction, les clients conservent l'accès à la documentation et restent en contact avec leurs agents pour leurs besoins futurs.
Compass One vise à renforcer les relations entre agents et clients, à favoriser les affaires récurrentes et à créer de nouvelles opportunités de services complémentaires en fournissant transparence et communication simplifiée tout au long du parcours de propriété.
Compass (NYSE: COMP), das größte Wohnimmobilienmaklerunternehmen in den USA nach Verkaufsvolumen, hat Compass One ins Leben gerufen, eine für Kunden gedachte Version seiner End-to-End-Technologieplattform. Dieses innovative Dashboard verbindet Kunden rund um die Uhr mit ihren Agenten während ihres Immobilienprozesses.
Die Plattform, die von dem internen Technologie-Team von Compass mit einer Investition von 1,6 Milliarden Dollar entwickelt wurde, bietet drei Hauptphasen des Dienstes: Vor der Transaktion können Kunden auf kuratierte Dashboards, angepasste Zeitpläne und Marktanalysen zugreifen; Während der Transaktion können Kunden wichtige Daten, Aufgaben und Dokumente nachverfolgen; Nach der Transaktion behalten Kunden den Zugriff auf Unterlagen und bleiben mit ihren Agenten für zukünftige Bedürfnisse verbunden.
Compass One zielt darauf ab, die Beziehungen zwischen Agenten und Kunden zu stärken, wiederkehrende Geschäfte zu fördern und neue Chancen für ergänzende Dienstleistungen zu schaffen, indem es Transparenz und einen reibungslosen Kommunikationsfluss während des gesamten Eigentumsprozesses bietet.
- Invested $1.6 billion in developing industry-leading technology platform
- Platform creates new revenue opportunities through ancillary services
- Potential for increased client retention and referral business
- None.
Insights
The launch of Compass One marks a strategic pivot in Compass's business model, transforming from a traditional brokerage with tech features to a comprehensive real estate technology platform. The
This platform addresses three critical business challenges:
- Revenue Enhancement: By strengthening client-agent relationships and facilitating repeat business, Compass One could significantly improve customer lifetime value and reduce client acquisition costs.
- Operational Efficiency: The end-to-end integration streamlines workflows, potentially reducing transaction times and administrative overhead.
- Market Differentiation: The platform's comprehensive feature set creates substantial barriers to entry, protecting Compass's market position against both traditional brokerages and prop-tech startups.
The timing is particularly strategic as the real estate industry undergoes digital transformation. By connecting pre-transaction, transaction and post-transaction phases, Compass is positioning itself to capture valuable data across the entire customer journey. This data advantage could be monetized through ancillary services and predictive analytics, creating additional revenue streams beyond traditional commission structures.
However, the success of this initiative will largely depend on agent adoption rates and the platform's ability to deliver measurable efficiency gains. The substantial technology investment needs to demonstrate clear ROI through increased transaction volumes, improved client retention, or reduced operational costs to justify the capital expenditure.
Compass Provides Agents with a Platform to Guide Buyers and Sellers Through Every Step of Their Homeownership Journey
"Compass has invested
"Buying and selling a home can be stressful and confusing—but it doesn't have to be," said Compass Founder and CEO Robert Reffkin. "By enabling agents with technology that delivers 24/7 transparency before, during, and after the transaction, Compass One showcases the agent's value well beyond just facilitating transactions: It reinforces their role as trusted, full-service real estate advisors, providing clients with expert guidance at every stage of homeownership."
Home buying and selling can often feel overwhelming and complex, with limited visibility at each stage of the transaction. Compass One aims to eliminate these challenges by providing a streamlined, stress-free experience that guides consumers through every phase of their homeowner journey—before, during, and after their real estate transaction:
- Before the transaction: Compass agents invite their clients to the platform, where they gain access to a curated dashboard and customized timeline. Buyers can easily review their home search collection, view their home tour, review personalized market analyses, and access Compass-exclusive inventory. Sellers gain access to a custom market valuation of their home, real-time visibility into neighborhood trends, and powerful pre-marketing tools like Compass' 3-Phased Marketing Strategy.
- During the transaction: Compass One becomes the single access point to keep clients informed once the home is in contract. Agents can share upcoming steps, key dates, tasks for clients to complete, and essential documents, ensuring clients stay organized and informed.
- After the transaction: Compass One offers an easy way for clients to access documentation and stay connected with their agents, who can provide regular market updates and guidance on homeownership or future real estate needs.
Compass One was developed by Compass' in-house technology team — the largest in the brokerage industry — and combines high-tech solutions with high-touch service, empowering agents with best-in-class tools and support to grow their business, streamline transactions, and deliver exceptional client experiences.
For more information, visit: https://one.compass.com/
About Compass
Compass is the largest residential real estate brokerage in the United States by sales volume. Founded in 2012 and based in
1 Compass was ranked number one real estate brokerage in sales volume for 2023 by Real Trends in March 2024 for the third year in a row
CONTACT:
Devin Daly Huerta
devin.daly@compass.com
View original content to download multimedia:https://www.prnewswire.com/news-releases/compass-launches-compass-one-the-industrys-first-ever-all-in-one-client-dashboard-connecting-compass-agents-to-their-clients-in-real-time-302366747.html
SOURCE COMPASS
FAQ
What features does Compass One (COMP) offer to real estate clients?
How much did Compass (COMP) invest in developing their technology platform?
What are the three phases of service in Compass One (COMP)?
How does Compass One benefit real estate agents and their business?
