CommScope to Deploy its Cloud-based ECO Service Management Platform for TELUS
CommScope announced its partnership with TELUS to provide the ECO Service Management Platform, enhancing management of TELUS's consumer premises equipment (CPE). The platform will automate device management, allowing TELUS to remotely upgrade firmware and improve operational efficiency. With over 80 million CPE devices under its management, CommScope aims to simplify and optimize lifecycle management, enhancing customer experience and reducing operational costs for TELUS. TELUS anticipates improved service quality and reduced service calls as a result of this collaboration.
- CommScope's ECO Platform will enhance TELUS's customer experience and operational efficiency.
- The partnership allows TELUS to remotely upgrade firmware and manage CPE devices more effectively.
- Approximately 80 million CPE devices are already managed by CommScope's ECO Platform, showcasing its scalability and reliability.
- None.
—Enables the Canadian service provider to improve its user experience—
The ECO Platform will provide TELUS with the ability to automate the management and control of
“With CommScope’s extensive experience in management system software, the ECO Platform will simplify and optimize the lifecycle management of our deployed CPE devices,” said
By using the ECO Platform, TELUS will also be able to remotely upgrade firmware and applications, as well as deploy new features and services.
TELUS will be able to manage its connected CPE devices with greater operational efficiency using advanced protocols supported by the ECO Platform such as USP/TR-369. It also provides TELUS with vital services including:
- Secure auto-provisioning, management, and support of subscribers’ devices and services.
- Service quality monitoring of CPE and subscriber broadband, and home network services.
“With more than 15 years of experience,
To date,
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This press release includes forward-looking statements that are based on information currently available to management, management’s beliefs, as well as on a number of assumptions concerning future events. Forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, which could cause the actual results to differ materially from those currently expected. In providing forward-looking statements, the company does not intend, and is not undertaking any obligation or duty, to update these statements as a result of new information, future events or otherwise.
Source:
View source version on businesswire.com: https://www.businesswire.com/news/home/20220329005090/en/
News Media Contacts:
Joseph P. Depa III,
+1 828-431-9803 or publicrelations@commscope.com
Financial Contact:
+1-828-431-9874
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FAQ
What is the purpose of the ECO Service Management Platform provided by CommScope to TELUS?
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When was the partnership between CommScope and TELUS announced?