Consumers Energy Offers Tips to Help Households Reduce Winter Heating Bills and Get Help

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Consumers Energy, Michigan's largest energy provider, is highlighting programs to help residents lower and get assistance with their energy bills in the face of frigid cold. The company's vice president of customer experience, Lauren Snyder, emphasized the significant drop in natural gas costs and shared tips to reduce energy waste. Consumers Energy is also promoting various assistance programs and services to support customers during the winter season.

JACKSON, Mich., Jan. 16, 2024 /PRNewswire/ -- With frigid cold draped across Michigan this week, Consumers Energy is highlighting programs, dollars and ways to help Michiganders lower and get help with their energy bills.

Lauren Snyder, Consumers Energy's vice president of customer experience, said Consumers Energy is continuing to look out for customers even after restoring power across the state over the weekend.

"Natural gas costs less than half as much as it did last year. Still, Consumers Energy is looking out for our friends and neighbors, to be sure they stay safe and comfortable in their homes as temperatures have plunged below zero," Snyder said. "You should know you can take action to reduce your energy bill, and you can find help by reaching out with just a phone call."

Snyder shared these tips to reduce energy waste. Learn more at ConsumersEnergy.com/coldweather.

• Have your heating system tuned and inspected by a service professional. Heat losses from a poorly maintained system can range between 1-2 percent a year.
• Clean or replace your furnace filter often during the heating season. If your furnace can "breathe" more easily, it will use less energy.
• Dial your thermostat down at night and add an extra blanket for warmth. Adjusting your home's temperature by even 1 degree can lower your heating bill by 1 to 3 percent.
• Make sure your attic, basement, garage and exterior doors are closed to prevent cold drafts from getting in and heat from getting out.
• Schedule a Consumers Energy home energy analysis. The free analysis offers ways you can take action to save energy at home.

Snyder also encouraged people who need help to contact 2-1-1. The free service connects Michiganders with nonprofits to find help with basic needs, from energy bills to food and shelter. Visit ConsumersEnergy.com/assistance to learn more.

Other sources of help:

• Apply for State Emergency Relief (SER) at michigan.gov/mibridges.
• Contact Consumers Energy at 800-477-5050 to make payment arrangements. 
• Apply for a Home Heating Credit at michigan.gov/treasury.

"We know that asking for help can feel intimidating, but it's vital for people to understand assistance is available right here in our communities, regardless of the situation," Snyder said. "We'll know we're making a difference this winter when everyone finds the helping hand to get them through challenges."

Consumers Energy, Michigan's largest energy provider, is the principal subsidiary of CMS Energy (NYSE: CMS), providing natural gas and/or electricity to 6.7 million of the state's 10 million residents in all 68 Lower Peninsula counties.

For more information about Consumers Energy, go to ConsumersEnergy.com.

Check out Consumers Energy on Social Media 

Facebook: https://www.facebook.com/consumersenergymichigan 
Twitter: https://twitter.com/consumersenergy 
LinkedIn: https://linkedin.com/company/consumersenergy   
Instagram: https://www.instagram.com/consumersenergy 

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SOURCE Consumers Energy

FAQ

How can Consumers Energy help residents lower their energy bills?

Consumers Energy is offering programs and assistance to help residents lower their energy bills, including tips to reduce energy waste, free home energy analysis, and connecting people with nonprofits for basic needs.

What is the ticker symbol for CMS Energy?

The ticker symbol for CMS Energy is CMS.

What is the role of Lauren Snyder at Consumers Energy?

Lauren Snyder is the vice president of customer experience at Consumers Energy.

How can residents apply for assistance with energy bills in Michigan?

Residents can apply for assistance by contacting 2-1-1, applying for State Emergency Relief (SER) at michigan.gov/mibridges, contacting Consumers Energy at 800-477-5050, and applying for a Home Heating Credit at michigan.gov/treasury.

What services does Consumers Energy provide?

Consumers Energy provides natural gas and/or electricity to 6.7 million residents in all 68 Lower Peninsula counties of Michigan.