Consumers Energy Offers Bill Help Options for Seniors in Need this Season
Consumers Energy has announced a special initiative to help senior customers manage their winter energy bills through March 31, 2025. The company is proactively reaching out to customers aged 65 and older through their Senior Check-in program, offering personalized payment assistance options and energy-saving strategies.
Home heating represents approximately 30% of customers' energy bills, with water heaters accounting for 15%. The company recommends installing programmable smart thermostats, which can reduce heating costs by up to 20%. Customers can save 1-3% for every degree they lower their thermostat.
Available assistance programs include:
- Winter Protection Plan for partial payments during winter
- Electric Senior Citizen Bill Credits of $4 monthly
- Home Heating Credit for those at or below 110% of federal poverty level
- Additional resources through Michigan Aging & Adult Services Agency
Consumers Energy ha annunciato un'iniziativa speciale per aiutare i clienti anziani a gestire le bollette energetiche invernali fino al 31 marzo 2025. L'azienda sta contattando proattivamente i clienti di età pari o superiore a 65 anni attraverso il loro programma di check-in per anziani, offrendo opzioni personalizzate di assistenza ai pagamenti e strategie per il risparmio energetico.
Il riscaldamento domestico rappresenta circa il 30% delle bollette energetiche dei clienti, con i scaldabagni che incidono per il 15%. L'azienda consiglia di installare termostati intelligenti programmabili, che possono ridurre i costi di riscaldamento fino al 20%. I clienti possono risparmiare dall'1 al 3% per ogni grado in cui abbassano il termostato.
I programmi di assistenza disponibili includono:
- Piano di Protezione Invernale per pagamenti parziali durante l'inverno
- Crediti per bollette elettriche per anziani di $4 al mese
- Credito per il riscaldamento domestico per coloro che si trovano al di sotto o al 110% del livello di povertà federale
- Risorse aggiuntive tramite l'Agenzia per i Servizi agli Anziani e agli Adulti del Michigan
Consumers Energy ha anunciado una iniciativa especial para ayudar a los clientes mayores a gestionar sus facturas de energía invernales hasta el 31 de marzo de 2025. La empresa está contactando proactivamente a los clientes de 65 años o más a través de su programa de chequeo para ancianos, ofreciendo opciones personalizadas de asistencia en los pagos y estrategias de ahorro energético.
La calefacción del hogar representa aproximadamente el 30% de las facturas de energía de los clientes, con los calentadores de agua que representan el 15%. La empresa recomienda instalar termostatos inteligentes programables, que pueden reducir los costos de calefacción hasta en un 20%. Los clientes pueden ahorrar entre el 1% y el 3% por cada grado que bajen su termostato.
Los programas de asistencia disponibles incluyen:
- Plan de Protección Invernal para pagos parciales durante el invierno
- Créditos para facturas eléctricas para ancianos de $4 mensuales
- Crédito para calefacción del hogar para aquellos que están en o por debajo del 110% del nivel de pobreza federal
- Recursos adicionales a través de la Agencia de Servicios para Personas Mayores y Adultos de Michigan
Consumers Energy는 2025년 3월 31일까지 노인 고객들이 겨울철 에너지 요금을 관리할 수 있도록 돕는 특별 이니셔티브를 발표했습니다. 이 회사는 노인 체크인 프로그램을 통해 65세 이상의 고객들에게 맞춤형 지불 지원 옵션과 에너지 절약 전략을 제공하기 위해 적극적으로 연락하고 있습니다.
주택 난방은 고객 에너지 요금의 약 30%를 차지하며, 온수기는 15%를 차지합니다. 회사는 난방 비용을 최대 20%까지 줄일 수 있는 프로그래머블 스마트 온도 조절기를 설치할 것을 권장합니다. 고객은 온도 조절기를 1도 낮출 때마다 1-3%를 절약할 수 있습니다.
이용 가능한 지원 프로그램은 다음과 같습니다:
- 겨울철 부분 지불을 위한 겨울 보호 계획
- 월 $4의 전기 노인 세금 공제
- 연방 빈곤선의 110% 이하인 경우 주택 난방 세금 공제
- 미시간 노인 및 성인 서비스 기관을 통한 추가 리소스
Consumers Energy a annoncé une initiative spéciale pour aider les clients âgés à gérer leurs factures d'énergie hivernales jusqu'au 31 mars 2025. L'entreprise contacte proactivement les clients âgés de 65 ans et plus via leur programme de contrôle des seniors, offrant des options d'assistance au paiement personnalisées et des stratégies d'économie d'énergie.
Le chauffage domestique représente environ 30% des factures d'énergie des clients, les chauffe-eau représentant 15%. L'entreprise recommande d'installer des thermostats intelligents programmables, qui peuvent réduire les coûts de chauffage jusqu'à 20%. Les clients peuvent économiser de 1 à 3 % pour chaque degré qu'ils abaissent leur thermostat.
Les programmes d'assistance disponibles comprennent :
- Plan de protection hivernale pour paiements partiels pendant l'hiver
- Crédits de facture d'électricité pour les personnes âgées de 4 $ par mois
- Crédit de chauffage domestique pour ceux qui sont à ou en dessous de 110 % du niveau de pauvreté fédéral
- Ressources supplémentaires via l'Agence des services aux personnes âgées et aux adultes du Michigan
Consumers Energy hat eine spezielle Initiative angekündigt, um älteren Kunden zu helfen, ihre Winterenergiepreise bis zum 31. März 2025 zu verwalten. Das Unternehmen kontaktiert proaktiv Kunden im Alter von 65 Jahren und älter über ihr Senioren-Check-in-Programm und bietet personalisierte Zahlungsunterstützungsoptionen sowie Energiesparstrategien an.
Die Heizkosten für das Zuhause machen etwa 30% der Energiekosten der Kunden aus, wobei Warmwasserbereiter 15% ausmachen. Das Unternehmen empfiehlt die Installation von programmierbaren Smart-Thermostaten, die die Heizkosten um bis zu 20% senken können. Kunden können für jeden Grad, den sie ihren Thermostat absenken, 1-3% sparen.
Verfügbare Unterstützungsprogramme umfassen:
- Winter-Schutzplan für Teilzahlungen während des Winters
- Monatliche Gutschriften für elektrische Seniorenrechnungen in Höhe von $4
- Heizkostenhilfe für Personen, die auf oder unter 110% der bundesstaatlichen Armutsgrenze liegen
- Zusätzliche Ressourcen über die Behörde für Senioren- und Erwachsenenservices von Michigan
- Proactive assistance program for 6.8 million Michigan residents
- Multiple financial aid options for senior customers
- Potential 20% heating cost reduction through smart thermostat program
- Extended payment protection during winter months
- Seasonal increase in winter heating bills affecting seniors
- Home heating costs constitute 30% of energy bills
- assistance credit of only $4 monthly for qualifying seniors
Customers can get peace of mind with their energy bills by taking advantage of free Senior check-in program
"We want our customers to know that we are here for them 24/7, in any season," said Lauren Snyder, Consumers Energy's vice president of customer experience. "And that means we're here to help them save energy and save money. Whether it's through our various energy saving programs or through our payment assistance options, we can help our neighbors most in need."
Home heating costs account for about 30 percent of customers' energy bills, with water heaters alone accounting for almost 15 percent. In addition to payment assistance options, Consumers Energy reminds customers there are some simple steps they can take to limit their usage and save even more.
One of the easiest ways to save is by installing a programmable smart thermostat. Doing so could save as much as 20 percent on heating costs. Customers typically save 1 percent to 3 percent for every degree they dial down their thermostat. Plus, customers can save money by installing a programmable or wi-fi thermostat, often at reduced costs through ConsumersEnergyStore.com.
Seniors interested in participating in the Senior Check-in can call 888-535-9280 Monday through Friday from 7 a.m. to 6 p.m. The Senior Check-ins will connect customers with the various payment assistance resources available that apply to their situation.
As a senior citizen, you qualify for the following assistance:
- Winter Protection: Pay part of your charges through winter months while being protected from a service disconnect during the season.
- Electric Senior Citizen Bill Credits: This income assistance credit is designed to help seniors on fixed incomes.
- The Electric Senior Citizen provision helps you with your electric bill with an added credit of
$4 - If you are eligible to receive the Electric Income Assistance credit, you will no longer receive the Electric Senior Citizen credit.
More resources:
- Michigan Aging & Adult Services Agency: Local agencies that are located within communities around the state that provide a variety of senior services and activities.
- Elder Law of
Michigan : Older adults and people with disabilities can get help paying for the cost of basic needs like food, medicine, healthcare, utilities, housing and taxes. - If your income is at or below
110% of the federal poverty level, you may qualify for the Home Heating Credit. You may apply for a Home Heating Credit for the 2024 tax year to help pay your energy bill. Even if you live in a rented apartment, mobile home or your income does not require you to file taxes, you can still apply for this credit. The deadline for filing the 2024 Michigan Home Heating Credit Claim MI-1040CR-7 is Sept. 30.
There is additional help available for anyone who needs assistance with their energy bill, no matter your age. Call 2-1-1, a free resource that connects people with nonprofit organizations or visit consumersenergy.com/assistance.
Consumers Energy is
For more information about Consumers Energy, go to ConsumersEnergy.com.
Check out Consumers Energy on Social Media
Facebook: https://www.facebook.com/consumersenergymichigan
LinkedIn: https://linkedin.com/company/consumersenergy
Instagram: https://www.instagram.com/consumersenergy
View original content to download multimedia:https://www.prnewswire.com/news-releases/consumers-energy-offers-bill-help-options-for-seniors-in-need-this-season-302391731.html
SOURCE Consumers Energy
FAQ
What assistance programs does Consumers Energy offer for seniors in 2025?
How much can seniors save with Consumers Energy's smart thermostat program?
What is the deadline for Consumers Energy's 2024 Home Heating Credit application?
How can seniors enroll in Consumers Energy's Senior Check-in program?
