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Consumers Energy Grows Workforce for Reliability Roadmap

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Consumers Energy announced significant workforce expansion initiatives to support its Reliability Roadmap program. The company has hired or promoted over 100 employees in the Journey Worker Electric Lines team over the past year. Currently, 289 active electric lines apprentices are enrolled in various training programs, including the School to Work initiative, Marshall Training Center, and Power 4 America.

The company's 2024 performance showed notable improvements, with customers' average outage time reduced by over 20 minutes, and power restoration achieved within 24 hours 93% of the time. The Reliability Roadmap, announced in 2023, aims to limit single outages to affecting no more than 100,000 customers and ensure power restoration within 24 hours.

As Michigan's largest energy provider, Consumers Energy serves 6.8 million residents across 68 Lower Peninsula counties with natural gas and electricity services. The company is expanding its workforce for substations projects and undergrounding electric lines through internal transitions and external hires.

Consumers Energy ha annunciato iniziative significative per l'espansione della forza lavoro a supporto del suo programma Reliability Roadmap. Negli ultimi dodici mesi, l'azienda ha assunto o promosso oltre 100 dipendenti nel team Journey Worker Electric Lines. Attualmente, 289 apprendisti attivi nel settore delle linee elettriche sono iscritti a vari programmi di formazione, tra cui l'iniziativa School to Work, il Marshall Training Center e Power 4 America.

Le performance dell'azienda nel 2024 hanno mostrato miglioramenti notevoli, con il tempo medio di interruzione per i clienti ridotto di oltre 20 minuti e il ripristino dell'energia completato entro 24 ore nel 93% dei casi. Il Reliability Roadmap, annunciato nel 2023, mira a limitare le interruzioni singole a non più di 100.000 clienti e garantire il ripristino dell'energia entro 24 ore.

In quanto maggiore fornitore di energia del Michigan, Consumers Energy serve 6,8 milioni di residenti in 68 contee della Lower Peninsula con servizi di gas naturale ed elettricità. L'azienda sta espandendo la sua forza lavoro per progetti di sottostazioni e interramento delle linee elettriche attraverso transizioni interne e assunzioni esterne.

Consumers Energy anunció iniciativas significativas de expansión de la fuerza laboral para apoyar su programa Reliability Roadmap. En el último año, la empresa ha contratado o promovido a más de 100 empleados en el equipo de Journey Worker Electric Lines. Actualmente, 289 aprendices activos de líneas eléctricas están inscritos en varios programas de capacitación, incluyendo la iniciativa School to Work, el Marshall Training Center y Power 4 America.

El rendimiento de la empresa en 2024 mostró mejoras notables, con un tiempo promedio de interrupción para los clientes reducido en más de 20 minutos, y la restauración del servicio eléctrico lograda dentro de 24 horas en el 93% de los casos. El Reliability Roadmap, anunciado en 2023, tiene como objetivo limitar las interrupciones individuales a no más de 100,000 clientes y garantizar la restauración del servicio dentro de 24 horas.

Como el mayor proveedor de energía de Michigan, Consumers Energy atiende a 6.8 millones de residentes en 68 condados de la Lower Peninsula con servicios de gas natural y electricidad. La empresa está ampliando su fuerza laboral para proyectos de subestaciones y el soterramiento de líneas eléctricas a través de transiciones internas y contrataciones externas.

Consumers EnergyReliability Roadmap 프로그램을 지원하기 위해 상당한 인력 확장 계획을 발표했습니다. 회사는 지난 1년 동안 Journey Worker Electric Lines 팀에서 100명 이상의 직원을 채용하거나 승진시켰습니다. 현재 289명의 전선 전기학습생이 School to Work 이니셔티브, Marshall Training Center 및 Power 4 America를 포함한 다양한 교육 프로그램에 등록되어 있습니다.

2024년 회사의 성과는 주목할 만한 개선을 보여주었으며, 고객 평균 정전 시간은 20분 이상 단축되었고, 93%의 경우 24시간 이내에 전력 복구가 이루어졌습니다. 2023년에 발표된 Reliability Roadmap는 단일 정전을 100,000명 이하의 고객에게만 영향을 미치도록 제한하고 24시간 이내에 전력 복구를 보장하는 것을 목표로 하고 있습니다.

미시간의 최대 에너지 공급업체인 Consumers Energy는 68개의 로워 반도체 카운티에서 680만 주민에게 천연 가스 및 전기 서비스를 제공합니다. 회사는 내부 전환 및 외부 채용을 통해 변전소 프로젝트 및 전선 지중화 작업을 위한 인력을 확장하고 있습니다.

Consumers Energy a annoncé des initiatives significatives d'expansion de sa main-d'œuvre pour soutenir son programme Reliability Roadmap. Au cours de l'année écoulée, l'entreprise a recruté ou promu plus de 100 employés au sein de l'équipe Journey Worker Electric Lines. Actuellement, 289 apprentis actifs en lignes électriques sont inscrits à divers programmes de formation, y compris l'initiative School to Work, le Marshall Training Center et Power 4 America.

Les performances de l'entreprise en 2024 ont montré des améliorations notables, avec un temps moyen de coupure pour les clients réduit de plus de 20 minutes, et la restauration de l'électricité réalisée dans les 24 heures dans 93% des cas. Le Reliability Roadmap, annoncé en 2023, vise à limiter les coupures uniques à un maximum de 100 000 clients et à garantir la restauration de l'électricité dans les 24 heures.

En tant que principal fournisseur d'énergie du Michigan, Consumers Energy dessert 6,8 millions de résidents dans 68 comtés de la Lower Peninsula avec des services de gaz naturel et d'électricité. L'entreprise élargit sa main-d'œuvre pour des projets de sous-stations et l'enfouissement de lignes électriques par le biais de transitions internes et de recrutements externes.

Consumers Energy hat bedeutende Initiativen zur Erweiterung der Belegschaft angekündigt, um sein Programm Reliability Roadmap zu unterstützen. Im vergangenen Jahr hat das Unternehmen über 100 Mitarbeiter im Team Journey Worker Electric Lines eingestellt oder befördert. Derzeit sind 289 aktive Auszubildende im Bereich elektrische Leitungen in verschiedenen Ausbildungsprogrammen eingeschrieben, darunter die Initiative School to Work, das Marshall Training Center und Power 4 America.

Die Leistung des Unternehmens im Jahr 2024 zeigte bemerkenswerte Verbesserungen, wobei die durchschnittliche Ausfallzeit der Kunden um über 20 Minuten reduziert wurde und die Wiederherstellung der Stromversorgung in 93% der Fälle innerhalb von 24 Stunden erfolgte. Die Reliability Roadmap, die 2023 angekündigt wurde, zielt darauf ab, einzelne Ausfälle auf nicht mehr als 100.000 Kunden zu beschränken und die Wiederherstellung der Stromversorgung innerhalb von 24 Stunden zu gewährleisten.

Als größter Energieanbieter in Michigan versorgt Consumers Energy 6,8 Millionen Einwohner in 68 Landkreisen der Lower Peninsula mit Erdgas- und Elektrizitätsdiensten. Das Unternehmen erweitert seine Belegschaft für Projekte von Umspannwerken und das Verlegen von elektrischen Leitungen durch interne Übergänge und externe Einstellungen.

Positive
  • Over 100 new hires/promotions in Journey Worker Electric Lines team
  • 20-minute reduction in average customer outage time in 2024
  • 93% success rate in 24-hour power restoration in 2024
  • 289 active apprentices in training programs
Negative
  • None.

Building a Stronger Grid, Creating Good-Paying Jobs

JACKSON, Mich., March 17, 2025 /PRNewswire/ -- Consumers Energy is fostering the next generation of workers to help keep the lights on for Michiganders by supporting workforce development and trainings. Over the past year, Consumers Energy either hired or promoted over 100 employees in the Journey Worker Electric Lines team.

"Consumers Energy's job growth and training opportunities strengthen our talent pipeline while supporting a more reliable energy future for everyone," said Craig Wright, president of Michigan State Utility Workers Union. "These investments create good-paying union jobs and equip workers with the skills needed to build and maintain a resilient grid."

Other critical investments are the apprenticeship and training programs, including the joint School to Work initiative, in-house Marshall Training Center, and Power 4 America. There are currently 289 active electric lines apprentices in the company's apprenticeship program, preparing for high-demand roles through hands-on training.

"These apprenticeship opportunities are vital to the growth of Michigan's workforce by providing career opportunities and training in key areas of our business," said Chris Laird, Consumers Energy's vice president of electric operations. "We're not just investing in our people and infrastructure—we're developing the next generation of highly skilled workers who will power our state for decades to come."

In addition to the apprenticeship programs, Consumers Energy is expanding its workforce for the Reliability Roadmap efforts including substations projects and undergrounding electric lines. These roles will be filled through a combination of internal transitions and external hires. Employees will receive training in their respective fields ensuring they gain the skills and experience needed to succeed and that our customers can count on us.

Announced in 2023, the Reliability Roadmap is Consumers Energy's blueprint for a smarter, stronger grid. The long-term goals of the Reliability Roadmap are to ensure that no single outage will affect more than 100,000 customers and that customers will always have their power restored within 24 hours.

These new employees will build onto the successes achieved in 2024 during which customers' average time without power was reduced by over 20 minutes, and power was restored to customers within 24 hours 93% of the time.

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

For more information about Consumers Energy, go to ConsumersEnergy.com.

Check out Consumers Energy on Social Media 

Facebook: https://www.facebook.com/consumersenergymichigan
WordPress: https://force4michigan.com/
LinkedIn: https://linkedin.com/company/consumersenergy  
Instagram: https://www.instagram.com/consumersenergy 

 

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SOURCE Consumers Energy

FAQ

What are the main goals of Consumers Energy's Reliability Roadmap program?

The Reliability Roadmap aims to limit single outages to affecting no more than 100,000 customers and ensure power restoration within 24 hours.

How many new employees did Consumers Energy (CMS) add to its Electric Lines team in the past year?

Over 100 employees were either hired or promoted in the Journey Worker Electric Lines team.

What improvements did Consumers Energy achieve in power restoration during 2024?

In 2024, average customer outage time was reduced by over 20 minutes, with 93% of customers having power restored within 24 hours.

How many apprentices are currently in Consumers Energy's training programs?

There are 289 active electric lines apprentices in the company's apprenticeship program.

What is the current customer base of Consumers Energy in Michigan?

Consumers Energy serves 6.8 million residents across 68 Lower Peninsula counties with natural gas and electricity services.
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