Xfinity Mobile Customers Are More Satisfied With Their Service and Network Quality Than Any Other Full-Service Provider for Second Straight Year

Rhea-AI Summary

Comcast's Xfinity Mobile has ranked number one in customer satisfaction among full-service wireless providers for the second consecutive year, according to the American Customer Satisfaction Index (ACSI). The service offers top-rated mobile network features including call quality, reliability, coverage, and data speed. Launched in 2017, Xfinity Mobile provides a flexible payment model with options for By-the-Gig or Unlimited data plans. Recently, new 5G Unlimited data plans were introduced, starting at $45 for one line, making it the lowest entry price in the market.

Positive

• Ranked number one in customer satisfaction among full-service wireless providers for two years.
• Access to ACSI's top-rated mobile network for call quality and reliability.
• Flexible payment options enhance user satisfaction.
• Introduced new 5G Unlimited data plans starting at $45 for one line.

Negative

• None.

For the second year in a row Comcast’s Xfinity Mobile ranks number one in customer satisfaction among full service wireless providers according to the American Customer Satisfaction Index (ACSI®)*. Also, for the second straight year, the company offers its customers access to ACSI’s top-rated mobile network for call quality, reliability, coverage and data speed.

Xfinity Mobile: Welcome to a new kind of network (Photo: Business Wire)

A Different Kind of Network

Xfinity Mobile launched in 2017 and quickly ascended to the top of the industry’s annual customer satisfaction benchmark with its hyper-flexible approach to mobile connectivity. Customers have the freedom to choose how they pay for mobile data – By-the-Gig or Unlimited – and have unfettered access to nationwide 5G cellular network as well as more than 20 million WiFi hotspots across the country.

Game-Changing Unlimited Options with 5G Included

Recently, Xfinity Mobile got even better with new 5G Unlimited data plans offering the lowest entry price point on the market today, starting at $45 for one line, $80 for two lines, $100 for t

FAQ

What did the recent press release say about Xfinity Mobile's customer satisfaction?

The recent press release stated that Xfinity Mobile ranked number one in customer satisfaction for the second consecutive year according to the ACSI.

How has Xfinity Mobile improved its service offerings?

Xfinity Mobile recently launched new 5G Unlimited data plans that start at $45 for one line, providing customers with cost-effective options.

What features contribute to Xfinity Mobile's high customer satisfaction ratings?

Xfinity Mobile's high customer satisfaction ratings are attributed to its call quality, reliability, coverage, and data speed.

When was Xfinity Mobile launched?

Xfinity Mobile was launched in 2017.

What payment options does Xfinity Mobile provide?

Xfinity Mobile offers flexible payment options, including By-the-Gig or Unlimited data plans.