CI Financial Partners With CGI to Implement Advanced Transfer Agency Solution and Operations
CI Financial Corp and CGI have forged a long-term strategic partnership to enhance CI's investment fund transfer agency operations through a modernized software-as-a-service platform. CGI will manage CI’s proprietary transfer agency platform, improving operational efficiency and client service. This collaboration aligns with CI's ongoing digital transformation strategy initiated in 2019, which has already garnered industry recognition. CI will retain its transfer agency role while leveraging CGI’s expertise to support growth and innovation.
- CI Financial's partnership with CGI aims to improve operational efficiency.
- CI will benefit from CGI’s technological expertise in enhancing client services.
- The deal supports CI's ongoing digital transformation strategy, which has been recognized in the industry.
- None.
Strategic partnership to accelerate CI’s digital transformation
CGI will assume responsibility for managing CI’s proprietary transfer agency (“TA”) platform, modernize it and deliver it to CI in a holistic software-as-a-service (“SaaS”) based platform. CGI will also manage CI’s mutual fund unitholder record-keeping and client service operations, applying a blend of advanced technology and experienced operational expertise. As part of the partnership, CGI will welcome to its team new members from CI’s IT, operations and client services groups, who will continue to support CI’s business at CGI.
“We’re excited by the tremendous benefits this new relationship with CGI will bring to our clients, our firm and our employees,” said Darie Urbanky, CI President and Chief Operating Officer. “In selecting our strategic partner, we conducted a thorough and thoughtful review process. Critical to our choice was identifying a partner who would offer equivalent employment to our transfer agency employees and provide them with the wide-ranging career and learning opportunities of a prominent global consulting firm, while they continue to work closely with our business.”
Mr. Urbanky said that while CI will remain the transfer agent for its investment funds, the agreement with CGI will provide CI with a modernized, leading-edge transfer agency platform and support teams with expanded capabilities – resulting in enhanced services and support for CI’s advisor and investor clients. “By leveraging CGI’s global scale, deep resources and technological expertise, we will accelerate our digital transformation and create significant operational efficiencies for CI,” Mr. Urbanky said.
“We continue to see increasing demand for solutions that help clients optimize their operations, increase their agility, and deliver enhanced functionality through advanced technology platforms,” said
CI initiated its digital transformation strategy in 2019 and has attained numerous successes in modernizing its business operations, achieving cost savings and delivering value to clients. This progress has earned CI recognition as a digital transformation leader from IT World Canada. CI is maintaining its own IT, operations and client service staff to support the continued innovation and growth of its wealth management and other businesses.
About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 88,500 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2021 reported revenue is
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