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SPECTRUM'S FREE TUITION PROGRAM IS BUILDING A STRONGER WORKFORCE

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Spectrum (CHTR) announced significant success with its Education Benefit program launched in August 2023, which covers 100% of tuition costs upfront for full-time employees pursuing online degrees and certificates. The program has shown impressive results with enrolled employees achieving 24% higher promotion rates and 10% higher retention compared to non-participants.

Over 13,000 employees have participated in or completed programs - 8.5 times higher than the legacy program's participation rate. The initiative provides access to nearly 300 online programs from 30 universities, with 68% of participants being frontline, customer-facing employees. The program, powered by Guild, replaced a previous $10,000 annual reimbursement model with full tuition coverage, eliminating out-of-pocket expenses.

This education initiative complements Spectrum's other employee benefits, including a $20 per hour starting minimum wage, variable compensation for 80% of employees, healthcare benefits, and a retirement plan with up to 9% company contribution.

Spectrum (CHTR) ha annunciato un notevole successo con il suo programma di Benefici per l'Istruzione lanciato nell'agosto 2023, che copre il 100% dei costi di iscrizione anticipatamente per i dipendenti a tempo pieno che perseguono lauree e certificati online. Il programma ha mostrato risultati impressionanti, con i dipendenti iscritti che ottengono tassi di promozione superiori del 24% e un tasso di retention superiore del 10% rispetto ai non partecipanti.

Oltre 13.000 dipendenti hanno partecipato o completato programmi - un tasso di partecipazione 8,5 volte superiore rispetto a quello del programma precedente. L'iniziativa offre accesso a quasi 300 programmi online provenienti da 30 università, con il 68% dei partecipanti che sono dipendenti in prima linea, a contatto con i clienti. Il programma, supportato da Guild, ha sostituito un precedente modello di rimborso annuale di $10.000 con una copertura totale delle tasse scolastiche, eliminando le spese di tasca propria.

Questa iniziativa educativa si aggiunge agli altri benefici per i dipendenti di Spectrum, tra cui un salario minimo di partenza di $20 all'ora, una compensazione variabile per l'80% dei dipendenti, benefici sanitari e un piano pensionistico con un contributo aziendale fino al 9%.

Spectrum (CHTR) anunció un éxito significativo con su programa de Beneficios Educativos lanzado en agosto de 2023, que cubre el 100% de los costos de matrícula por adelantado para empleados a tiempo completo que buscan títulos y certificados en línea. El programa ha mostrado resultados impresionantes, con los empleados inscritos logrando tasas de promoción un 24% más altas y un 10% más de retención en comparación con los no participantes.

Más de 13,000 empleados han participado o completado programas, lo que representa un 8.5 veces mayor que la tasa de participación del programa anterior. La iniciativa proporciona acceso a casi 300 programas en línea de 30 universidades, siendo el 68% de los participantes empleados de primera línea, en contacto con los clientes. El programa, impulsado por Guild, reemplazó un modelo anterior de reembolso anual de $10,000 con una cobertura total de matrícula, eliminando los gastos de bolsillo.

Esta iniciativa educativa complementa otros beneficios para empleados de Spectrum, que incluyen un salario mínimo inicial de $20 por hora, compensación variable para el 80% de los empleados, beneficios de salud y un plan de jubilación con una contribución de la empresa de hasta el 9%.

스펙트럼 (CHTR)은 2023년 8월에 시작된 교육 혜택 프로그램의 큰 성공을 발표했습니다. 이 프로그램은 온라인 학위 및 자격증을 추구하는 정규직 직원의 수업료를 100% 선불로 지원합니다. 이 프로그램은 등록된 직원들이 비참여자에 비해 24% 높은 승진율10% 높은 유지율을 달성하는 인상적인 결과를 보여주었습니다.

13,000명 이상의 직원가 프로그램에 참여하거나 완료했으며, 이는 이전 프로그램의 참여율보다 8.5배 높은 수치입니다. 이 이니셔티브는 30개 대학에서 제공하는 거의 300개의 온라인 프로그램에 대한 접근을 제공하며, 참가자의 68%가 고객과 직접 대면하는 최전선 직원입니다. Guild의 지원을 받는 이 프로그램은 연간 $10,000의 환급 모델을 대체하여 수업료 전액을 지원하며, 개인 부담 비용을 없앴습니다.

이 교육 이니셔티브는 스펙트럼의 다른 직원 혜택과 함께 제공되며, 여기에는 시간당 최소 $20의 시작 임금, 80%의 직원에 대한 변동 보상, 건강 보험 혜택 및 최대 9%의 회사 기여가 포함된 퇴직 연금 계획이 있습니다.

Spectrum (CHTR) a annoncé un succès significatif avec son programme d'Avantages Éducatifs lancé en août 2023, qui couvre 100% des frais de scolarité à l'avance pour les employés à temps plein poursuivant des diplômes et certificats en ligne. Le programme a montré des résultats impressionnants, avec des employés inscrits atteignant 24% de taux de promotion en plus et 10% de taux de rétention en plus par rapport aux non-participants.

Plus de 13 000 employés ont participé ou terminé des programmes - soit 8,5 fois plus que le taux de participation de l'ancien programme. L'initiative donne accès à près de 300 programmes en ligne provenant de 30 universités, 68% des participants étant des employés de première ligne, en contact avec les clients. Le programme, soutenu par Guild, a remplacé un ancien modèle de remboursement annuel de 10 000 $ par une couverture totale des frais de scolarité, éliminant les frais à la charge des employés.

Cette initiative éducative complète les autres avantages offerts par Spectrum aux employés, notamment un salaire minimum de départ de 20 $ de l'heure, une compensation variable pour 80% des employés, des avantages de santé et un plan de retraite avec une contribution de l'entreprise allant jusqu'à 9%.

Spectrum (CHTR) hat einen signifikanten Erfolg mit seinem im August 2023 gestarteten Bildungsbenefit-Programm bekannt gegeben, das 100% der Studiengebühren im Voraus für Vollzeitmitarbeiter abdeckt, die Online-Abschlüsse und -Zertifikate anstreben. Das Programm hat beeindruckende Ergebnisse gezeigt, wobei eingeschriebene Mitarbeiter 24% höhere Beförderungsraten und 10% höhere Bindungsraten im Vergleich zu Nicht-Teilnehmern erzielen.

Über 13.000 Mitarbeiter haben an Programmen teilgenommen oder diese abgeschlossen - das ist 8,5-mal höher als die Teilnahmequote des vorherigen Programms. Die Initiative bietet Zugang zu nahezu 300 Online-Programmen von 30 Universitäten, wobei 68% der Teilnehmer Frontline-Mitarbeiter sind, die mit Kunden in Kontakt stehen. Das Programm, unterstützt von Guild, hat ein vorheriges Modell mit einer jährlichen Rückerstattung von 10.000 $ durch eine vollständige Übernahme der Studiengebühren ersetzt, wodurch persönliche Ausgaben entfallen.

Diese Bildungsinitiative ergänzt die anderen Mitarbeiterbenefits von Spectrum, darunter einen Mindestlohn von 20 $ pro Stunde, variable Vergütung für 80% der Mitarbeiter, Gesundheitsleistungen und einen Rentenplan mit bis zu 9% Unternehmensbeitrag.

Positive
  • 24% higher promotion rate for program participants
  • 10% higher employee retention rate among participants
  • 8.5x increase in participation compared to legacy program
  • 100% upfront tuition coverage eliminates financial barriers
  • Strong adoption with 13,000+ employee participants since launch
Negative
  • None.

Employees Enrolled in Spectrum's Education Benefit Have a 24% Higher Promotion Rate Than
Non-Engaged Peers and 10% Higher Retention

STAMFORD, Conn., March 19, 2025 /PRNewswire/ -- Spectrum today announced that its Education Benefit, which covers 100% of tuition costs upfront for full-time employees pursuing select online degree and certificate programs, is driving career mobility and retention amongst its workforce since launching in August 2023. Employees enrolled in Spectrum's Education Benefit have received promotions at a rate 24% higher than non-engaged employees, and the Company retains participants at a 10% higher rate than non-participants.

More than 13,000 Spectrum employees have participated in or completed a program since the Education Benefit launched, a rate that is 8.5 times higher than the Company's legacy program. Of those participants, 68% are frontline, customer-facing U.S. employees. Spectrum's Education Benefit provides tuition-free access to nearly 300 online degree and certificate programs from 30 universities and learning providers, allowing employees to gain skills in high-demand areas, like operations management, marketing and technology, to advance their careers with Spectrum.

"Spectrum's 100% U.S.-based workforce keeps our customers connected, and we're focused on providing them with the support they need to build long, rewarding careers with us," said Paul Marchand, Executive Vice President and Chief Human Resources Officer. "With market-leading benefits, self-progression programs that guarantee wage increases and now tuition-free degrees, we're giving employees more opportunities than ever to grow, because when they succeed, so does Spectrum."

Breaking Down Barriers to Continued Education
Spectrum previously reimbursed employees up to $10,000 per year at the college or university of their choice through its legacy program. Now, Spectrum's Education Benefit, powered by talent development company Guild, provides full-time employees with tuition-free access to hundreds of degree and certificate programs, helping them to start, continue or complete their education and develop skills for in-demand roles, without the burden of any out-of-pocket expenses.

"Spectrum is leading the way in talent development by removing financial barriers and providing employees access to high-quality learning programs to develop the skills needed for in-demand careers," said Bijal Shah, CEO of Guild. "This not only empowers employees to grow, but also strengthens Spectrum's workforce, supporting engagement and building talent pipelines for long-term business impact. We're proud to partner with Spectrum to make education more accessible and cultivate the next generation of leaders and innovators within the company."

Free Tuition Expands Employees' Career Advancement Potential  
Employees across Spectrum's 41-state service area are enrolling in courses to start or continue their education, making big strides towards their career goals. Tracy Rodriguez, a Sales Activation Specialist with Spectrum in San Antonio, Texas, is pursuing a degree in Digital Marketing from Oregon State University. A mother of five working full-time at Spectrum, she once thought higher education was out of her reach, but the Education Benefit changed that, giving her the flexibility to pursue her degree while managing work and family life. In Winston-Salem, North Carolina, Kameryn Cofield, a Field Technician, is studying for a degree in Computer Science from Purdue Global, which is helping her connect her field work to the broader tech landscape.

"Understanding the basics of how the internet and computers work is one thing, but now I have the confidence to ask deeper questions and solve complex problems," said Ms. Cofield. "Thanks to the Education Benefit, I'm on my way to completing my college education and am one step closer to advancing my career."

Spectrum's Education Benefit, honored last fall with Guild's Impact Amplifier Award, is helping the Company retain talented, driven employees. It is yet another way that Spectrum is investing in a skilled, U.S. based workforce that can best serve customers, adding to a competitive $20 per hour starting minimum wage; additional variable compensation eligibility for over 80% of employees; high-quality healthcare with premium cost increases absorbed by Spectrum for the last 12 years; and a market-leading retirement plan with a company contribution of up to 9% of pay per year.

About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to nearly 57 million homes and businesses in 41 states. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

More information can be found at corporate.charter.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/spectrums-free-tuition-program-is-building-a-stronger-workforce-302406135.html

SOURCE Charter Communications, Inc.

FAQ

What are the key performance metrics of Spectrum's (CHTR) Education Benefit program in 2023-2024?

The program achieved 24% higher promotion rates and 10% higher retention for participants, with over 13,000 employees enrolled since August 2023.

How does Spectrum's new education program differ from their previous tuition reimbursement system?

The new program covers 100% tuition upfront for select online programs, replacing the previous $10,000 annual reimbursement model.

What percentage of Spectrum's Education Benefit participants are frontline employees?

68% of program participants are frontline, customer-facing U.S. employees.

How many educational programs and institutions are available through Spectrum's tuition program?

The program offers nearly 300 online degree and certificate programs from 30 universities and learning providers.

What additional employee benefits does Spectrum (CHTR) offer alongside the Education Benefit?

$20/hour starting wage, variable compensation for 80% of employees, healthcare benefits, and up to 9% company retirement contribution.
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