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CDK Global Introduces Big Data Platform to Transform Automotive Industry Data Into Valuable Insights for Dealers, OEMs and Software Developers

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CDK Global has launched Neuron, an innovative data platform integrated with the Fortellis Automotive Commerce Exchange. Neuron utilizes AI and machine learning to transform vast automotive data into actionable insights for dealers, OEMs, and third-party developers.

Designed to enhance customer experiences and streamline operations, Neuron processes billions of data transactions to provide timely insights. This platform aims to drive product innovation and improve existing CDK solutions, supporting the evolving demands of the automotive industry.

Positive
  • Launch of Neuron, an open data platform leveraging AI for actionable insights.
  • Empowers dealers and OEMs to enhance customer experiences and streamline operations.
  • Integration with Fortellis to facilitate new product development within the automotive industry.
Negative
  • None.

CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today introduced Neuron, an open, intelligent data platform connected to the Fortellis Automotive Commerce Exchange™. Neuron is designed to turn high volumes of industry information into easy-to-understand, actionable insights for dealers, original equipment manufacturers (OEMs) and third-party software developers.

The new platform uses an analytics engine powered by artificial intelligence and machine learning to create real-time and predictive insights. It will empower dealers and OEMs to sell and service more vehicles by helping them create more personalized and differentiated customer experiences.

“Between dealerships, OEMs and vehicles themselves, the automotive industry has more data than ever before. Until now, there hasn’t been a platform to connect it all in a meaningful way to improve the experience consumers have with their vehicles,” said Mahesh Shah, chief product and technology officer, CDK Global. “Neuron is built to analyze billions of data transactions that flow through our products annually alongside other industry data. It will then turn that data into simple, human insights and deliver them directly to the right decision makers at the right time.”

Neuron will harness the power of data and integrations through Fortellis to accelerate the creation of new products in the industry. It will also continuously enhance the user experience and value of existing CDK Global products, such as the CDK Drive dealer management system (DMS), CDK Service, and Elead CRM.

“The introduction of Neuron is another important milestone in our efforts to help dealers and OEMs support customer demands in an increasingly connected automotive landscape,” said Shah. “We look forward to making even more exciting announcements later this year as we continue to create new ways to further connect software developers, dealers, and OEMs into a next-generation automotive ecosystem.”

About Fortellis Automotive Commerce Exchange™ Platform

Fortellis is a technology platform that enables the automotive industry to leverage, build, innovate and integrate solutions and workflows to transform business. The Fortellis platform—with its Developer Network and Marketplace—connects software developers, OEMs and dealers so they can create new and unique experiences efficiently and seamlessly. Visit fortellis.io to learn more.

About CDK Global, Inc.

CDK Global (NASDAQ:CDK) is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 17,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles. Visit cdkglobal.com.

FAQ

What is Neuron launched by CDK Global?

Neuron is an open, intelligent data platform designed to provide actionable insights for automotive dealers and OEMs, utilizing AI and machine learning.

How does Neuron improve customer experience for CDK Global users?

Neuron creates personalized and differentiated experiences for customers by analyzing vast amounts of automotive data.

When was Neuron introduced by CDK Global?

Neuron was introduced on January 27, 2021.

What technology does Neuron utilize for insights?

Neuron employs an analytics engine powered by artificial intelligence and machine learning.

Which platform is Neuron connected to?

Neuron is connected to the Fortellis Automotive Commerce Exchange.

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