CareCloud Promotes Crystal Williams to Chief Operating Officer

Rhea-AI Summary

CareCloud has promoted Crystal Williams to Chief Operating Officer (COO), effective May 21, 2024. Williams brings over 20 years of experience in revenue cycle management (RCM) and was previously VP of Client Operations at CareCloud. She aims to streamline operations and enhance profitability. Williams' prior roles include leadership positions at GE Healthcare, where she led initiatives to improve efficiencies, margins, and client revenue. This strategic move is intended to leverage CareCloud's global operations for better client experiences and patient outcomes.

Positive

• Promotion of Crystal Williams to COO with over 20 years of RCM experience.
• Focus on streamlining operations and achieving profitability and free cash flow objectives.
• Williams' background includes leadership roles at GE Healthcare, improving efficiencies and margins.
• CareCloud aims to leverage global client operations for better client experiences and patient outcomes.

Negative

• No immediate financial or operational metrics provided to support the anticipated improvements.
• Potential over-reliance on Williams' prior experience to drive expected profitability.

Focus on Enhancing Profitability and Further Streamlining Operations

SOMERSET, N.J., May 21, 2024 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO), a leader in healthcare technology solutions for medical practices and health systems nationwide, today announced the promotion of Crystal Williams as its new chief operating officer with the goal of further streamlining operations and supporting the Company’s achievement of its profitability and free cash flow objectives.

Williams brings more than two decades of experience and leadership in revenue cycle management (RCM), with a focus on streamlining operations and driving margin improvements. She is well versed in navigating the complexities of RCM, payor and client data-analytics, industry regulations, and leading-edge technologies to optimize revenue streams and client outcomes for a diverse range of healthcare providers and most recently served as VP Client Operations for the Company.

"We are incredibly excited to have Crystal assume this important leadership role," said A. Hadi Chaudhry, chief executive officer of CareCloud. "Her extensive experience with data-driven RCM frameworks and transformative tech-enabled innovations will be instrumental in further leveraging our global client operations team and optimizing the Company’s resources in delivering a superior client experience and patient outcomes.”

Prior to joining CareCloud in 2020, Williams held leadership roles at GE Healthcare where she obtained Lean certification and spearheaded various initiatives across the organization to optimize efficiencies, improve company margins, and enhance client revenue.

To learn more about CareCloud’s comprehensive suite of technology-enabled services and solutions, visit carecloud.com/solutions. 

About CareCloud

CareCloud (Nasdaq: CCLD, CCLDP, CCLDO) brings disciplined innovation to the business of healthcare. Our suite of technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows, and improve patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at www.carecloud.com. 

Follow CareCloud on LinkedIn, Twitter and Facebook. 

SOURCE CareCloud 

Company Contact: 
Norman Roth
Interim Chief Financial Officer and Corporate Controller
CareCloud, Inc.
ir@carecloud.com

Investor Contact: 
Bill Korn
CareCloud, Inc.
ir@carecloud.com

FAQ

What is the recent leadership change at CareCloud (CCLD)?

CareCloud has promoted Crystal Williams to Chief Operating Officer (COO) as of May 21, 2024.

Who is the new COO of CareCloud (CCLD)?

Crystal Williams is the new Chief Operating Officer of CareCloud.

What experience does Crystal Williams bring to CareCloud (CCLD)?

Crystal Williams has over 20 years of experience in revenue cycle management and has held leadership roles at GE Healthcare.

What are the objectives of Crystal Williams in her new role at CareCloud (CCLD)?

Crystal Williams aims to streamline operations, enhance profitability, and achieve free cash flow objectives.

When was Crystal Williams promoted to COO of CareCloud (CCLD)?

Crystal Williams was promoted to Chief Operating Officer on May 21, 2024.