Princess Cruises Extends Pause of Cruise Vacations From Seattle through June 27, 2021

Rhea-AI Summary

Princess Cruises has announced an extension of the pause on cruise vacations from Seattle until June 27, 2021, impacting Alaska Inside Passage cruises on the Emerald Princess and Majestic Princess. Guests affected by these cancellations can rebook for 2022, retaining their 2021 fare, or opt for a future cruise credit (FCC) totaling 110% of the cruise fare paid, or a full refund. Requests must be made by April 15, 2021. The company will also transfer commissions earned by travel agents from canceled cruises to new bookings for affected travelers.

Positive

• Guests can retain their 2021 fare when rebooking for 2022.
• Future cruise credit includes a 10% bonus, enhancing customer value.
• Travel agents benefit from commission transfers to new bookings.

Negative

• Continued pause in cruise operations could lead to revenue declines.
• Impact on brand reputation due to ongoing cancellations.

SANTA CLARITA, Calif., March 16, 2021 /PRNewswire/ -- While Princess Cruises continues to work with various United States and Canadian government officials to try to preserve a portion of the Alaska 2021 cruise season, the company is extending its pause of cruise vacations for sailings from Seattle through June 27, 2021.  

The pause in operation affects seven-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.

For guests booked on a cancelled voyage, Princess will offer to move guests to the equivalent cruise in 2022. The rebooking process will have the added benefit of protecting the guests' 2021 fare on their 2022 voyage. Alternatively, guests can choose a future cruise credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum $25 USD) or a full refund to the original form of payment.  

Requests must be received through this online form by April 15, 2021 or guests will automatically receive the FCC option. FCCs can be used on any cruises booked by and sailing by December 31, 2022.  

Princess will transfer the commission earned by travel agents from the cancelled 2021 cruise to the new booking in 2022 for bookings that were paid in full. This convenience is in recognition of the critical role they play in the cruise line's business and success. 

The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.  

About Princess Cruises:   
One of the best-known names in cruising, Princess Cruises is the world's leading international premium cruise line and tour company operating a fleet of 14 modern cruise ships, carrying two million guests each year to 380 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica, and World Cruises. A team of professional destination experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is continuously recognized as "Best Cruise Line for Itineraries."  In 2017 Princess Cruises, with parent company Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the vacation industry's most advanced wearable device, provided free to each guest sailing on a MedallionClass ship. The award-winning innovation offers the fastest way to an effortless personalized vacation giving guests more time to do the things they love most. The company is part of Carnival Corporation & plc.     

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SOURCE Princess Cruises

FAQ

What is the latest news from Princess Cruises regarding cruise operations?

Princess Cruises has extended the pause of its sailings from Seattle through June 27, 2021.

How does the pause affect passengers booked on Princess Cruises?

Passengers can rebook for 2022 with the same fare or choose future cruise credit or a full refund.

What is the deadline for guests to request their options?

Requests must be submitted by April 15, 2021.

What additional benefits do guests receive with future cruise credits?

Future cruise credits are equivalent to 110% of the cruise fare paid, including a 10% bonus.

How are travel agents affected by the cruise cancellations?

Travel agents will receive commissions from canceled bookings transferred to new bookings for affected clients.