Susanna Gotsch, Industry Analyst for CCC Intelligent Solutions, to Retire
CCC Intelligent Solutions Inc. announces the retirement of Susanna Gotsch, Sr. Director Industry Analytics, after 30 years of service. Her contributions have been significant, including the development of CCC's Crash Course publication and recognition as one of the 'Most Influential Women in the Collision Repair Industry'. Jason Verlen will lead the trends and insights team moving forward, with additional focus from Kyle Krumlauf and Erik Bahnsen on specific areas. Chairman and CEO Githesh Ramamurthy highlighted the need for expanded capabilities to address industry complexities.
- Susanna Gotsch's 30 years of service has built a strong analytics team, enhancing CCC's reputation.
- Expansion of the trends and insights team indicates a strategic move to better serve customer needs.
- None.
After 30 years providing trusted insight and perspective on key trends impacting the P&C insurance economy, Gotsch will retire at the end of the year
“Susanna is exemplary in every way and her retirement, while bittersweet, is extremely well-earned,” said Chairman and CEO,
Susanna joined CCC in 1992, working in roles of increasing responsibility in product development and management for Analytics, before taking on a role to lead the company’s data warehouse development team. In 2000 she also began serving as the company’s industry analyst, a role which would become her full-time responsibility.
During her time at CCC, Susanna has made countless contributions and received numerous recognitions. She developed and has led CCC’s Crash Course publication since 1995, helping to make it a highly sought-after report on the trends and drivers impacting our industry. She received the industry honorarium “Most Influential Women in the Collision Repair Industry” in 2011, served on the board of the Women’s Industry Network from 2013-2019, and has been a mainstay at industry events, representing CCC at hundreds of conferences.
"CCC has been my home away from home for 30 years and I will miss working side-by-side with my amazing co-workers and so many wonderful people in this special industry,” said Gotsch. “I’ve had a front row seat as the industry has been transforming from analog to digital to AI-powered. I have thoroughly enjoyed my role in bringing CCC’s passion for helping customers use data-driven insights to inform their business. I’m excited to spend more time with family and pursue my other interests, and I wish to thank Githesh, the CCC team, and the industry for an amazing run.”
The CCC trends and insights team will continue to be led by
Added Ramamurthy, “Our industry has become significantly more complex and the trends impacting our industry have never been greater. By expanding our team, we can scale our ability to provide customers with the visibility and understanding needed to manage their business.”
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