CCC Crash Course Report Explores Critical Trends That Will Shape the Auto Claims and Collision Repair Industry in 2025
CCC Intelligent Solutions Inc. has released its Crash Course Q3 2024 Report, highlighting key trends shaping the auto claims and collision repair industry in 2025. The report, based on 300 million claims-related transactions, reveals:
1. Rising repair costs: Total cost of repair increased 3.7% in H1 2024 compared to H1 2023, with labor rates up 4.9% year-over-year.
2. EV impact: EVs now represent 2.4% of repairable claims, up from 1.6% in 2023, with 46.9% higher average repair costs than non-EVs.
3. Inflation effects: Third-party medical bill severity rose 5.4%, while first-party severity increased 6.1% since H1 2023.
4. Total loss frequency: 1.8% year-over-year increase in vehicles flagged as total losses, with 73% of valuations for vehicles seven years or older.
The report aims to help insurers and repairers navigate industry challenges in 2025.
CCC Intelligent Solutions Inc. ha pubblicato il suo Report Crash Course Q3 2024, evidenziando le principali tendenze che stanno plasmando l'industria dei sinistri automobilistici e delle riparazioni da collisione nel 2025. Il report, basato su 300 milioni di transazioni relative ai sinistri, rivela:
1. Aumento dei costi di riparazione: Il costo totale di riparazione è aumentato del 3,7% nel primo semestre del 2024 rispetto al primo semestre del 2023, con le tariffe orarie del lavoro aumentate del 4,9% anno su anno.
2. Impatto dei veicoli elettrici: I veicoli elettrici ora rappresentano il 2,4% dei sinistri riparabili, in aumento dall'1,6% nel 2023, con costi di riparazione medi superiori del 46,9% rispetto ai veicoli non elettrici.
3. Effetti dell'inflazione: La gravità delle fatture mediche di terze parti è aumentata del 5,4%, mentre la gravità delle fatture di prima parte è aumentata del 6,1% rispetto al primo semestre del 2023.
4. Frequenza delle perdite totali: Aumento dell'1,8% anno su anno nelle vetture contrassegnate come perdite totali, con il 73% delle valutazioni per veicoli di sette anni o più.
Il report mira ad aiutare gli assicuratori e i riparatori a navigare nelle sfide del settore nel 2025.
CCC Intelligent Solutions Inc. ha publicado su Informe Crash Course Q3 2024, resaltando las principales tendencias que están moldeando la industria de reclamaciones automotrices y reparación de colisiones en 2025. El informe, basado en 300 millones de transacciones relacionadas con reclamaciones, revela:
1. Aumento en los costos de reparación: El costo total de reparación aumentó un 3,7% en el primer semestre de 2024 en comparación con el primer semestre de 2023, con tarifas laborales que subieron un 4,9% año tras año.
2. Impacto de los vehículos eléctricos: Los vehículos eléctricos representan ahora el 2,4% de las reclamaciones reparables, un aumento desde el 1,6% en 2023, con costos de reparación promedio un 46,9% más altos que los de los vehículos no eléctricos.
3. Efectos de la inflación: La gravedad de las facturas médicas de terceros aumentó un 5,4%, mientras que la gravedad de las facturas de primera parte incrementó un 6,1% desde el primer semestre de 2023.
4. Frecuencia de pérdidas totales: Aumento del 1,8% año tras año en los vehículos clasificados como pérdidas totales, con el 73% de las valoraciones para vehículos de siete años o más.
El informe tiene como objetivo ayudar a aseguradoras y reparadores a enfrentar los desafíos de la industria en 2025.
CCC Intelligent Solutions Inc.는 2024년 3분기 Crash Course 리포트를 발표하며, 2025년 자동차 청구 및 사고 수리 산업을 형성하는 주요 트렌드를 강조했습니다. 이 리포트는 3억 건의 청구 관련 거래를 기반으로 하여 다음과 같은 내용을 밝힙니다:
1. 수리 비용 증가: 2024년 상반기 총 수리 비용은 2023년 상반기 대비 3.7% 증가했으며, 노동 요금은 연평균 4.9% 상승했습니다.
2. 전기차의 영향: 전기차는 현재 수리 가능한 청구의 2.4%를 차지하며, 2023년의 1.6%에서 증가했습니다. 전기차는 비전기차보다 평균 수리 비용이 46.9% 더 높습니다.
3. 인플레이션 효과: 제3자 의료비의 심각도가 5.4% 증가했으며, 제1자 의료비는 2023년 상반기 대비 6.1% 증가했습니다.
4. 총 손실 빈도: 총 손실로 분류된 차량이 전년 대비 1.8% 증가했으며, 7년 이상 된 차량의 73%가 평가되었습니다.
이 리포트는 보험사 및 수리사들이 2025년 산업의 도전에 대처하는 데 도움을 주고자 합니다.
CCC Intelligent Solutions Inc. a publié son rapport Crash Course Q3 2024, mettant en avant les principales tendances qui façonnent l'industrie des réclamations automobiles et de la réparation de collisions d'ici 2025. Ce rapport, basé sur 300 millions de transactions liées aux réclamations, révèle :
1. Augmentation des coûts de réparation : Le coût total des réparations a augmenté de 3,7 % au premier semestre 2024 par rapport au premier semestre 2023, avec des tarifs de main-d'œuvre en hausse de 4,9 % d'une année sur l'autre.
2. Impact des véhicules électriques : Les véhicules électriques représentent désormais 2,4 % des réclamations réparables, contre 1,6 % en 2023, avec des coûts de réparation moyens 46,9 % plus élevés que ceux des véhicules non électriques.
3. Effets de l'inflation : La gravité des factures médicales de tiers a augmenté de 5,4 %, tandis que la gravité des factures de première partie a augmenté de 6,1 % depuis le premier semestre 2023.
4. Fréquence des pertes totales : Une augmentation de 1,8 % d'une année sur l'autre des véhicules signalés comme pertes totales, avec 73 % des évaluations pour des véhicules âgés de sept ans ou plus.
Ce rapport vise à aider les assureurs et les réparateurs à faire face aux défis du secteur en 2025.
CCC Intelligent Solutions Inc. hat seinen Crash Course Q3 2024 Bericht veröffentlicht, der die wichtigsten Trends hervorhebt, die die Automobilanspruchs- und Unfallreparaturbranche im Jahr 2025 prägen. Der Bericht basiert auf 300 Millionen transaktionsbezogenen Ansprüchen und zeigt:
1. Steigende Reparaturkosten: Die Gesamtkosten für Reparaturen stiegen im ersten Halbjahr 2024 um 3,7 % im Vergleich zum ersten Halbjahr 2023, wobei die Arbeitskosten im Jahresvergleich um 4,9 % anstiegen.
2. Einfluss von Elektrofahrzeugen: Elektrofahrzeuge machen now 2,4 % der reparierbaren Ansprüche aus, ein Anstieg von 1,6 % im Jahr 2023, mit 46,9 % höheren durchschnittlichen Reparaturkosten im Vergleich zu Nicht-Elektrofahrzeugen.
3. Inflationseffekte: Die Schwere von medizinischen Rechnungen Dritter stieg um 5,4 %, während die Schwere der Rechnungen aus erster Partei um 6,1 % seit dem ersten Halbjahr 2023 anstieg.
4. Häufigkeit von Totalschaden: Anstieg um 1,8 % im Vergleich zum Vorjahr bei Fahrzeugen, die als Totalschaden eingestuft sind, wobei 73 % der Bewertungen für Fahrzeuge sieben Jahre oder älter erfolgen.
Der Bericht soll Versicherern und Reparaturbetrieben helfen, die Herausforderungen der Branche im Jahr 2025 zu bewältigen.
- CCC's Crash Course report provides valuable insights for industry professionals
- EV representation in repairable claims increased from 1.6% to 2.4% year-over-year
- Total cost of repair increased by 3.7% in H1 2024 compared to H1 2023
- Labor rates rose by 4.9% year-over-year, straining repair shops and insurers
- EV repairs are 46.9% more expensive than non-EV repairs
- Third-party medical bill line severity increased by 5.4%
- First-party medical bill line severity rose by 6.1%
- 1.8% year-over-year increase in vehicles flagged as total losses
Insights
The Q3 2024 Crash Course Report from CCC Intelligent Solutions provides important insights into the auto claims and collision repair industry. Key findings include:
- Total cost of repair (TCOR) increased by
3.7% in H1 2024 vs. H1 2023 - Labor rates rose by
4.9% year-over-year - EV repairs are
46.9% more expensive than non-EV repairs - Third-party medical bill severity up
5.4% , first-party up6.1% since H1 2023 1.8% year-over-year increase in total loss vehicles
These trends point to increasing costs across the industry, which could pressure margins for insurers and repair shops. However, CCC's data-driven insights could help companies navigate these challenges more effectively, potentially boosting the value of CCC's services to clients. The shift to quarterly reports also demonstrates CCC's commitment to providing timely, actionable intelligence in a rapidly evolving market.
The Crash Course Q3 2024 Report highlights significant shifts in the automotive repair landscape. The growing prevalence of EVs, now representing
The report also underscores the aging U.S. car fleet, with
Q3 2024 Edition Examines Rising Repair Costs, Growing Impact of EVs, Vehicle Complexity and Insights for Navigating the Challenges Ahead
Crash Course is based on information derived from 300 million claims-related transactions and millions of bodily injury and personal injury protection (PIP) /medical payments (MedPay) casualty claims processed by CCC customers using the company's solutions.
“2025 will present unique challenges and opportunities for the auto claims and repair industries,” said Kyle Krumlauf, director of industry analytics at CCC and co-author of Crash Course. “From rising repair costs and labor shortages to the growing complexity of vehicles and supply chain disruptions, staying ahead of these trends is critical to the industry’s viability. Our Q3 report provides key insights and strategies the industry can use to overcome these challenges and succeed in an increasingly competitive market."
Key findings of Crash Course Q3 2024 include:
-
Rising Repair Costs and Vehicle Complexity: The total cost of repair (TCOR) increased by
3.7% in the first half of 2024 compared to the same period in 2023, driven primarily by labor and parts costs. Labor rates rose by4.9% year-over-year, placing additional financial strain on repair shops and insurers. The growing complexity of vehicles, particularly with the increased adoption of EVs, is resulting in more parts and labor hours per repair.
-
Electric Vehicles (EVs): EVs now represent
2.4% of all repairable claims in the first half of 2024, up from1.6% in the same period in 2023. However, EV repairs remain more expensive than non-EVs, with the average repair cost for an EV46.9% higher than that of a non-EV. Labor accounts for43.3% of total EV repair costs in vehicles three years or newer, compared to36.5% for non-EVs.
-
Inflation and Casualty Costs: Persistent inflation is continuing to drive up industry costs, particularly in casualty claims. Third-party medical bill line severity has risen by
5.4% and first-party medical bill line severity has increased6.1% since the first half of 2023. Uninsured and underinsured motorist injury claim submissions have also increased significantly along with insurance premiums for consumers.
-
Total Loss Frequency: CCC data reveals a
1.8% year-over-year increase in vehicles flagged by carriers as total losses in 2024, primarily due to the continued erosion of used vehicle values and a maturing vehicle pool.73% of valuations are for vehicles seven years or older, reflecting the aging nature of theU.S. car fleet.
Previously published annually, Crash Course is being released quarterly in 2024 to provide more frequent updates on key trends and insights. The Q3 2024 report is the 31st edition of Crash Course and part of CCC's ongoing commitment to advancing industry knowledge and helping its customers turn data into confident action and crucial moments into intelligent experiences.
Download the full report at cccis.com/reports/crash-course-2024.
About CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading cloud platform for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
Special Note Regarding Forward-Looking Statements
This press release contains forward-looking statements that are based on beliefs and assumptions and on information currently available. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing” or the negative of these terms or other comparable terminology, although not all forward-looking statements contain these words. These statements involve risks, uncertainties and other factors that may cause actual results, levels of activity, performance or achievements to be materially different from the information expressed or implied by these forward-looking statements. Forward-looking statements in this press release include, but are not limited to, statements regarding future use and performance of CCC’s digital solutions. We cannot assure you that the forward-looking statements in this press release will prove to be accurate. These forward-looking statements are subject to a number of risks and uncertainties, including, among others, competition, including technological advances and new products marketed by competitors; changes to applicable laws and regulations; and other risks and uncertainties, including those included under the header “Risk Factors” in CCC’s filings with the Securities and Exchange Commission (“SEC”), including the Form 10-K filed February 28, 2024, which can be obtained, without charge, at the SEC’s website (www.sec.gov). The forward-looking statements in this press release represent our views as of the date of this press release. We anticipate that subsequent events and developments will cause our views to change. However, while we may elect to update these forward-looking statements at some point in the future, we have no current intention of doing so except to the extent required by applicable law. You should, therefore, not rely on these forward-looking statements as representing our views as of any date subsequent to the date of this press release.
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CCC Media Contact: Laura Weber
lweber@cccis.com | 773.960.7144
Source: CCC Intelligent Solutions Inc.
FAQ
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