CCC Crash Course Report Highlights the Forces Reshaping the U.S. Vehicle Fleet and Implications for the Auto Claims and Repair Ecosystem
CCC Intelligent Solutions (CCCS) has released its Q1 2025 Crash Course Report, analyzing trends in the U.S. vehicle fleet and their impact on auto claims and repairs. The report, based on 300 million claims-related transactions, reveals significant shifts in the automotive landscape.
Key findings show the average U.S. vehicle age has reached 12.7 years and is expected to hit 13 years by 2026. Electric vehicles require nearly 4 more labor hours than traditional vehicles per repair, with 30% higher labor costs. EVs average 22 parts replaced per repair compared to 16 for conventional vehicles.
The report highlights that vehicles with Advanced Driver Assistance Systems (ADAS) require more complex diagnostics, with hybrids showing the highest calibration frequency and costs. Medical-related expenses are rising, with third-party bodily injury payouts increasing 8% since Q3 2023. Additionally, over 70% of total loss valuations in 2024 were for vehicles seven years or older.
CCC Intelligent Solutions (CCCS) ha pubblicato il suo Rapporto Crash Course Q1 2025, analizzando le tendenze nella flotta di veicoli negli Stati Uniti e il loro impatto su sinistri e riparazioni auto. Il rapporto, basato su 300 milioni di transazioni relative ai sinistri, rivela significativi cambiamenti nel panorama automobilistico.
I principali risultati mostrano che l'età media dei veicoli negli Stati Uniti ha raggiunto 12,7 anni e si prevede che raggiunga i 13 anni entro il 2026. I veicoli elettrici richiedono quasi 4 ore di lavoro in più rispetto ai veicoli tradizionali per ogni riparazione, con costi di manodopera superiori del 30%. I veicoli elettrici hanno in media 22 parti sostituite per riparazione, rispetto alle 16 dei veicoli convenzionali.
Il rapporto evidenzia che i veicoli con Sistemi Avanzati di Assistenza alla Guida (ADAS) richiedono diagnosi più complesse, con gli ibridi che mostrano la maggiore frequenza di calibrazione e costi. Le spese mediche sono in aumento, con i pagamenti per lesioni personali a terzi che sono aumentati del 8% dal terzo trimestre del 2023. Inoltre, oltre il 70% delle valutazioni di perdita totale nel 2024 riguardava veicoli di sette anni o più.
CCC Intelligent Solutions (CCCS) ha publicado su Informe Crash Course Q1 2025, analizando las tendencias en la flota de vehículos de EE. UU. y su impacto en reclamaciones y reparaciones de automóviles. El informe, basado en 300 millones de transacciones relacionadas con reclamaciones, revela cambios significativos en el panorama automotriz.
Los hallazgos clave muestran que la edad promedio de los vehículos en EE. UU. ha alcanzado 12.7 años y se espera que llegue a los 13 años para 2026. Los vehículos eléctricos requieren casi 4 horas más de mano de obra que los vehículos tradicionales por reparación, con costos laborales un 30% más altos. Los vehículos eléctricos tienen un promedio de 22 piezas reemplazadas por reparación en comparación con 16 para los vehículos convencionales.
El informe destaca que los vehículos con Sistemas Avanzados de Asistencia al Conductor (ADAS) requieren diagnósticos más complejos, siendo los híbridos los que muestran la mayor frecuencia y costos de calibración. Los gastos médicos están en aumento, con los pagos por lesiones corporales a terceros aumentando un 8% desde el tercer trimestre de 2023. Además, más del 70% de las valoraciones de pérdida total en 2024 fueron para vehículos de siete años o más.
CCC Intelligent Solutions (CCCS)는 미국 차량 플릿의 동향과 자동차 청구 및 수리에 미치는 영향을 분석한 2025년 1분기 Crash Course 보고서를 발표했습니다. 이 보고서는 3억 건의 청구 관련 거래를 바탕으로 자동차 산업의 중요한 변화를 보여줍니다.
주요 발견에 따르면 미국 차량의 평균 연령은 12.7년에 도달했으며 2026년까지 13년에 이를 것으로 예상됩니다. 전기차는 수리당 전통적인 차량보다 거의 4시간 더 많은 노동 시간이 필요하며, 30% 높은 노동 비용이 발생합니다. 전기차는 수리당 평균 22개의 부품이 교체되는 반면, 전통적인 차량은 16개입니다.
보고서는 첨단 운전 보조 시스템(ADAS)이 장착된 차량이 더 복잡한 진단을 필요로 하며, 하이브리드 차량이 가장 높은 보정 빈도와 비용을 보인다고 강조합니다. 의료 관련 비용이 증가하고 있으며, 제3자 신체 상해 지급금이 2023년 3분기 이후 8% 증가했습니다. 또한, 2024년의 총 손실 평가의 70% 이상이 7년 이상 된 차량에 해당했습니다.
CCC Intelligent Solutions (CCCS) a publié son Rapport Crash Course du premier trimestre 2025, analysant les tendances de la flotte de véhicules aux États-Unis et leur impact sur les réclamations et réparations automobiles. Le rapport, basé sur 300 millions de transactions liées aux réclamations, révèle des changements significatifs dans le paysage automobile.
Les principales conclusions montrent que l'âge moyen des véhicules aux États-Unis a atteint 12,7 ans et devrait atteindre 13 ans d'ici 2026. Les véhicules électriques nécessitent presque 4 heures de main-d'œuvre supplémentaires par rapport aux véhicules traditionnels pour chaque réparation, avec des coûts de main-d'œuvre 30% plus élevés. Les véhicules électriques ont en moyenne 22 pièces remplacées par réparation, contre 16 pour les véhicules conventionnels.
Le rapport souligne que les véhicules équipés de Systèmes Avancés d'Aide à la Conduite (ADAS) nécessitent des diagnostics plus complexes, les hybrides affichant la fréquence de calibration et les coûts les plus élevés. Les dépenses médicales augmentent, avec les paiements pour blessures corporelles à des tiers ayant augmenté de 8% depuis le troisième trimestre de 2023. De plus, plus de 70% des évaluations de perte totale en 2024 concernaient des véhicules de sept ans ou plus.
CCC Intelligent Solutions (CCCS) hat seinen Crash Course Bericht für das erste Quartal 2025 veröffentlicht, der die Trends in der Fahrzeugflotte der USA und deren Auswirkungen auf Autoansprüche und Reparaturen analysiert. Der Bericht, der auf 300 Millionen anspruchsbezogenen Transaktionen basiert, zeigt signifikante Veränderungen in der Automobillandschaft.
Wichtige Ergebnisse zeigen, dass das durchschnittliche Fahrzeugalter in den USA 12,7 Jahre erreicht hat und bis 2026 voraussichtlich 13 Jahre erreichen wird. Elektrofahrzeuge benötigen pro Reparatur fast 4 Stunden mehr Arbeitszeit als herkömmliche Fahrzeuge, mit 30% höheren Arbeitskosten. Elektrofahrzeuge haben im Durchschnitt 22 Teile, die pro Reparatur ersetzt werden, im Vergleich zu 16 bei herkömmlichen Fahrzeugen.
Der Bericht hebt hervor, dass Fahrzeuge mit fortschrittlichen Fahrassistenzsystemen (ADAS) komplexere Diagnosen erfordern, wobei Hybride die höchste Kalibrierungsfrequenz und -kosten aufweisen. Die medizinischen Kosten steigen, wobei die Auszahlungen für Körperverletzungen an Dritte seit dem dritten Quartal 2023 um 8% gestiegen sind. Darüber hinaus entfielen über 70% der Gesamtbewertung von Totalschäden im Jahr 2024 auf Fahrzeuge, die sieben Jahre oder älter sind.
- Extensive data analysis based on 300 million claims-related transactions
- Growing market opportunity in EV and hybrid repairs
- Increasing demand for ADAS calibration services
- Higher repair costs and complexity for EVs and hybrids
- Rising medical claim severity and costs
- Increased total loss frequency affecting claims
Q1 2025 Edition Analyzes Shifting Ownership Trends, EV and Hybrid Repair Challenges, ADAS Complexity and Rising Casualty Costs
Crash Course is based on information derived from 300 million claims-related transactions and millions of bodily injury and personal injury protection (PIP) /medical payments (MedPay) casualty claims processed by CCC customers using the company's solutions.
“Today’s
Key findings from the Crash Course Q1 2025 Report include:
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The Aging
U.S. Car Parc: The average vehicle onU.S. roads is now 12.7 years old, projected to reach 13 years by 2026. The share of repairable vehicles aged 7 years or older has increased 9 percentage points since 2019. High vehicle costs, interest rates and supply constraints are driving longer ownership cycles, delayed upgrades and increased repair needs.
- EV and Hybrid Repairs are More Costly and Complex: EVs require nearly 4 more labor hours than ICE vehicles per repair, with labor costs averaging 30 percent higher. Hybrids require the most expensive parts on average, while EVs have fewer but costlier parts. EVs averaged 22 parts replaced per repair in 2024 — compared to 16 for ICE vehicles.
- ADAS and Diagnostics Continue to Increase Repair Costs: Vehicles equipped with Advanced Driver Assistance Systems (ADAS) demand more frequent and complex diagnostics. Hybrids had the highest calibration frequency and cost, with features like front automatic emergency braking and blind spot monitoring now found in more than half of vehicles.
- Casualty Costs Climbing Across the Board: Medical inflation is outpacing general healthcare costs, with the average third-party bodily injury payout rising 8 percent since Q3 2023. First-party medical severity is up nearly 8 percent in the same timeframe, with notable increases in outpatient surgeries and diagnostic procedures such as CT scans and MRIs.
- Total Loss Frequency Remains Elevated: Over 70 percent of total loss valuations in 2024 were for vehicles seven years or older. Continued depreciation of used vehicles and the growing cost of repairs — especially for EVs and ADAS-equipped cars — are driving carriers to declare more vehicles total losses.
The Q1 2025 report is the 33rd edition of Crash Course and part of CCC's ongoing commitment to advancing industry knowledge and helping its customers turn data into confident action and crucial moments into intelligent experiences.
Download the full report at cccis.com/crash-course.
About CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading cloud platform for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
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CCC Media Contact: Laura Weber
lweber@cccis.com | 773.960.7144
Source: CCC Intelligent Solutions Inc.
FAQ
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