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PCMag Names 28 Calix Customers Across 43 States as “Best Gaming ISPs for 2023”

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Calix, Inc. (NYSE: CALX) announced that 28 of its partnered service providers, including NextLight, were recognized in PCMag's 'Best Gaming ISPs for 2023', with NextLight securing the top position. This reflects the effectiveness of Calix's cloud and software platforms in enhancing subscriber experiences across 43 U.S. states. Calix's partnership with NextLight, established for nine years, has significantly contributed to customer satisfaction, achieving a 98% CSAT rating.

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  • 28 customers recognized in PCMag's 'Best Gaming ISPs for 2023'.
  • NextLight secured the number-one spot, showcasing the effectiveness of Calix platforms.
  • Achieved a 98% customer satisfaction (CSAT) rating, indicating strong subscriber loyalty.
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NextLight wins the number-one spot—recognized along with 27 other Calix-partnered service providers—as the “Best Gaming ISPs for 2023” by PCMag, serving as the latest testament to the power of Calix cloud and software platforms to create market-leading service providers

SAN JOSE, Calif.--(BUSINESS WIRE)-- Calix, Inc. (NYSE: CALX) today announced that 28 customers were named to PCMag’s annual list of “Best Gaming ISPs for 2023,” with community-owned NextLight taking the number-one spot. These Calix-partnered service providers deliver elite, gaming-level Wi-Fi experiences for communities spanning 43 U.S. states. PCMag’s annual ranking is based on its Gaming Quality Index, which combines speed test latency and latency consistency (jitter). The heavy representation of Calix customers on this subscriber experience-focused list is the latest example of the power of Calix cloud and software platforms to create market-leading service providers that bring lasting value to their communities.

To provide the number-one gaming experience in the U.S., Longmont, Colorado-based NextLight leverages the full Calix Revenue EDGE™ platform—including Calix GigaSpire® BLAST Wi-Fi 6 systems, the Calix CommandIQ® subscriber-facing mobile app, Calix Cloud®, and managed services. PCMag honored NextLight with the “Fastest ISP” award in 2018, and they placed second on the 2022 list. Last year Calix continued a nine-year partnership with NextLight by working together to build on their speed advantage, enabling them to deliver an exceptional subscriber experience that other providers cannot match. By September 2022, NextLight reduced support calls by 8 percent and achieved a 98 percent customer satisfaction (CSAT) rating.

“It is incredible to see 28 Calix customers receive well-earned recognition on a national level by doing one key thing, creating the ultimate subscriber experience,” said Michael Weening, president and chief executive officer at Calix. “We are proud to partner with industry leaders like NextLight and their fellow award winners. These innovative service providers are leveraging Calix platforms to delight subscribers for nearly every use case—from gamers who want a low ping and high speeds to parents who want parental controls and home network security to protect their families. They enable professionals in their communities to work from home with a backup connection so they never drop a Zoom call again. This is how broadband markets are won today—with exceptional subscriber experiences and not on speed alone. Developed with more than $1 billion invested over 11 years, our cloud and software platforms make it possible for even the smallest service provider to create those experiences at the lowest possible OPEX and be the giant in their market.”

Learn how Calix cloud and software platforms help service providers deliver exceptional subscriber experiences that win broadband markets.

About Calix

Calix, Inc. (NYSE: CALX)—Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers utilize the real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty, and revenue creates more value for their businesses and communities. This is the Calix mission: To enable broadband service providers of all sizes to simplify, excite, and grow.

This press release contains forward-looking statements that are based upon management’s current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix’s results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.

Calix and the Calix logo are trademarks or registered trademarks of Calix and/or its affiliates in the U.S. and other countries. A listing of Calix’s trademarks can be found at https://www.calix.com/pages/trademarks.html. Third-party trademarks mentioned are the property of their respective owners.

Press Inquiries:

Alison Crisci

919-353-4323

alison.crisci@calix.com

Investor Inquiries:

Jim Fanucchi

investorrelations@calix.com

Source: Calix, Inc.

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