Launch of Calix Operations Cloud Marks an Industry First, Predictive Analytics and Automation Delivered From the Access Edge to the Subscriber Premises
Calix, Inc. (NYSE: CALX) has launched the Calix Operations Cloud, a new solution designed for broadband service providers (BSPs) to enhance operational efficiency and subscriber experience. The platform utilizes machine learning to automate workflows, reduce operational costs, and improve subscriber satisfaction by providing comprehensive insights into network health.
With advanced features like predictive maintenance and automated workflows, Calix aims to help BSPs minimize service interruptions and accelerate service delivery. This new tool signifies a critical step in transforming broadband operations.
- Launch of Calix Operations Cloud enhances operational efficiencies for broadband service providers.
- Machine learning and predictive insights reduce operational costs and improve subscriber satisfaction.
- Automated workflows increase operational agility, allowing BSPs to proactively manage network issues.
- None.
Calix Operations Cloud combines machine learning, automation, and predictive insights in a single cloud solution for broadband operations teams, enabling BSPs to grow their value by proactively managing the entire subscriber facing network to deliver the ultimate subscriber experience
Broadband service providers can build on valuable customer support insights gleaned from Calix Support Cloud to rapidly incorporate analytics into their broader operational processes with:
- Network Performance and Subscriber Experience Insights—Actionable insights provide a holistic, 360-degree view of the access network and subscriber premises health status. This enables BSPs to reduce truck rolls and minimize service calls by proactively—and remotely—preventing slowdowns and service interruptions. With Calix Operations Cloud, BSP personnel can effectively track and analyze usage trends, quickly identify high-bit error rates, and highlight security issues, such as DDoS attacks.
- Proactive and Predictive Maintenance—Advanced machine learning algorithms generate and prioritize maintenance recommendations based on analysis of past network behavior. This proactive approach helps BSPs reduce support calls and truck rolls by replacing red-flagged infrastructure before equipment failure occurs.
- Automated Network and Subscriber Operations Workflows—Tedious workflows and processes are automated, increasing operational efficiencies and effectively eliminating the need for human intervention. Examples include end-to-end subscriber provisioning (turnups), system lifecycle management, and bulk workflow automation such as extending NetOps to the access network.
To accelerate the implementation, integration, and amazing ROI potential of Calix Operations Cloud, Calix has introduced Premier Success for Operations, a service that enables BSPs to achieve a faster return on Cloud investments, improve operational workflow integration, and continuously meet business objectives such as lowering OPEX and CAPEX.
“Historically, there wasn't a single application on the market that spanned visibility into our end-to-end operations, so we pieced together an application to help our teams manage our broadband operations,” said
“Complete visibility into the entire subscriber experience is a game-changer for our customers and an exciting step forward on the Calix all-platform journey,” said
To learn more, you can view our Calix Operations Cloud product page.
About Calix
This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the
View source version on businesswire.com: https://www.businesswire.com/news/home/20210824005318/en/
Press Inquiries:
408-828-1798
aharon.etengoff@calix.com
Investor Inquiries:
408-474-0080
tom.dinges@calix.com
Source:
FAQ
What is the Calix Operations Cloud?
How does Calix Operations Cloud benefit broadband service providers?
What technologies does Calix Operations Cloud utilize?
When was Calix Operations Cloud launched?