Calix Announces New Capabilities to Help CSPs Defeat the Consumer Giants in the Battle for Subscribers

Rhea-AI Summary

Calix, Inc. (NYSE: CALX) announced significant enhancements to its Revenue EDGE solution at ConneXions 2020, targeting communications service providers (CSPs). Key updates include the launch of the GigaSpire BLAST u6x, the first all-in-one Wi-Fi 6 system, an extensive redesign of the CommandIQ app for better user experience, and the addition of Servify for device lifecycle management. These innovations aim to empower CSPs to enhance operational efficiency and compete against consumer giants like Amazon and Google, ultimately improving subscriber experiences.

Positive

• Launch of GigaSpire BLAST u6x, the world's first all-in-one Wi-Fi 6 system.
• Major redesign of CommandIQ app improving user experience and brand loyalty.
• Integration of Servify into EDGE Suites, enhancing device lifecycle management offerings.

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• None.

SAN JOSE, Calif.--(BUSINESS WIRE)--Today at ConneXions 2020, Calix, Inc. (NYSE: CALX) announced numerous major enhancements to its market-leading Revenue EDGE solution for communications service providers (CSPs). The additions, enhancements, and upgrades span the Revenue EDGE solution—EDGE Systems, EDGE Services, and EDGE Suites. These include the world’s first and only all-in-one Wi-Fi 6 system—the GigaSpire® BLAST u6x, a complete UX and UE redesign of the CommandIQ™ app, and a new addition to Revenue EDGE Suites, Servify.

Currently, CSPs are facing unprecedented challenges from consumer Wi-Fi giants, like Amazon and Google, that want to own the subscribers’ home experience. With these enhancements to the Revenue EDGE, CSPs can deliver cutting-edge services and the ultimate subscriber experience faster than consumer brands while ensuring operational efficiency and flexibility.

“We’re thrilled with the way Calix continually evolves and expands its offerings to help us build a better broadband business and stay vigilant in the face of competitive threats,” said David Girvan, chief operating officer of United Fiber. “This is why we look forward to ConneXions every year. It’s the best event to inform a winning strategy for communications service providers.”

Enhancements to the Revenue EDGE include the following.

• EDGE Systems: Calix announced a major expansion of its GigaSpire BLAST portfolio of CSP-only Wi-Fi 6 systems, with the introduction of the BLAST u6x. The BLAST u6x introduces a revolutionary new operating model, enabling a technician to pick from multiple swappable SFP modules based on the access network that serves each individual home. Options will include 1GB Ethernet, 2.5 or 10GB Ethernet or GPON, or XGS PON SFP modules. Service providers can leverage the BLAST u6x to immediately deliver the Ultimate Wi-Fi experience with incredible operational efficiency, while laying the groundwork to make future upgrades effortless as additional SFP options are added. The BLAST u6x, like all BLAST systems, is built on the EXOS® platform to eliminate solution integration time so CSPs can deliver innovative new subscriber experiences in days rather than weeks, months, or years—all while having the system appear as a single unit to simplify operations. The BLAST u6x comes in two design options: a classic, industrial gray tower or a next-generation white tower (to complement the consumer design of the BLAST u4).
  
  
• EDGE Services: Calix also announced a top-to-bottom redesign of the CommandIQ subscriber app that supports the entire Revenue EDGE solution. With the CommandIQ mobile app, subscribers can customize their experience, run speed tests, leverage voice services, set application priorities, manage parental controls, secure their entire home network, and much more. The redesign makes it easier than ever for a CSP to personalize the application and focus the subscriber on its brand—not the brand of another technology vendor. Finally, the CommandIQ updates provide a streamlined channel for the delivery of timely, tailored, and visually rich messages from the CSP directly to the subscriber’s hand with mobile notifications enabled through Calix Marketing Cloud.
  
  
• EDGE Suites: Calix added Servify, a leading device lifecycle management platform, to EDGE Suites. This new offering will be integrated with the EXOS platform and launch from the subscriber-facing CommandIQ app, enabling communications service providers (CSPs) to offer warranty protection. As subscribers continue to adopt new technology at accelerated rates, any CSP can easily offer them the peace of mind such insurance provides. This addition to EDGE Suites will add to the arsenal CSPs can leverage to delight consumers and generate revenue with the Revenue EDGE.

“The momentum around the Revenue EDGE is unstoppable,” said Michael Weening, chief operating officer for Calix. “There could not be a better time for CSPs to embrace the power of this end-to-end solution that offers the ultimate subscriber experience and fastest time-to-market, while putting the CSP brand first in the subscriber’s home. The giant consumer brands, like Amazon and Google, will not pause in their unrelenting quest to own the subscriber experience in the home while turning the CSP into the ‘dumb pipe’ provider that is easy to replace. The Revenue EDGE is built for CSPs to fight back with a fully integrated solution that offers everything they need to win. With these new announcements, the CSP can harness the power of data, a revolutionary BLAST system that was inspired by our CSP partners, a world-class mobile app experience that evolves quarterly, and an ever-expanding portfolio of solutions to deliver the ultimate subscriber experience. Calix is all in to ensure the CSP's brand wins the market. We’re excited to enable our customers to take giant steps forward and beat the goliaths.”

To learn more, register for ConneXions 2020, and watch the Opening General Session replay.

About Calix

Calix, Inc. (NYSE: CALX) – Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics and turn the complexity of the smart, connected home and business into new revenue streams.

This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.