Beyond, Inc. Names Carlisha Robinson Chief Customer Officer Leading User Experience Across Suite of Brands

Rhea-AI Summary

Beyond, Inc. (BYON) promotes Carlisha Robinson to Chief Customer Officer, overseeing product management, user experience, loyalty programs, and new product/service offerings. Robinson's 30 years of experience in technology and customer experience drive innovation and growth at Beyond, Inc.

MIDVALE, Utah--(BUSINESS WIRE)-- Beyond, Inc. (NYSE: BYON), owner of online retail giants Overstock, Bed Bath & Beyond, and Zulily, today announced the promotion of Carlisha Robinson to Chief Customer Officer, effective immediately. In her new role, she’s responsible for all product management and user experience (UX) functions across the company, overseeing our customer file, enhancing our loyalty program, improving customer service, and launching Beyond+ product and service offerings.

“Carlisha’s intensity for the customer and vendor aligns with the tempo and tenor our company must have,” said Marcus Lemonis, Executive Chairman of the Beyond, Inc. Board of Directors. The launch of Overstock.com this week, the launch of Zulily.com in late Q2, and other significant partnership and brand launches we’re working on require the laser focus Carlisha brings to everything she touches.”

Robinson, who joined the company as Chief Product Officer in 2022, has 30 years of expertise in technology and customer experience with a proven track record of driving product innovation and growth. She has been instrumental in the transformation of Beyond, Inc.

“Carlisha's commitment to customer-centricity and innovation combined with her leadership qualities make her the ideal candidate to guide us into the future and help us improve the end-to-end customer experience,” said Chandra Holt, Chief Executive Officer of Bed Bath & Beyond and related brands. “With her strategic vision and understanding of customer wants and needs, I am confident in Carlisha’s ability to elevate the user experience and deliver unmatched value to our customers."

Robinson earned her “tiger stripes” from Grambling State University with a bachelor’s degree in computer science and mathematics. Her full bio is available here and her headshot can be downloaded here.

About Beyond

Beyond, Inc. (NYSE:BYON), based in Midvale, Utah, is an ecommerce expert with a singular focus: connecting consumers with products and services that unlock their homes’ potential. The Company owns Overstock, Bed Bath & Beyond, Baby & Beyond, Zulily, and other related brands and associated intellectual property. It’s suite of online shopping brands feature millions of products for various life stages that millions of customers visit each month. Beyond regularly posts information about the Company and other related matters on the Newsroom and Investor Relations pages on its website, Beyond.com.

Beyond, Bed Bath & Beyond, Welcome Rewards, Zulily, Overstock and Overstock Government are trademarks of Beyond, Inc. Other service marks, trademarks and trade names which may be referred to herein are the property of their respective owners.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements include all statements other than statements of historical fact, including but not limited to statements regarding future actions, timing of the launch of our sites, future performance, and customer experience. Additional information regarding factors that could materially affect results and the accuracy of the forward-looking statements contained herein may be found in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2023, filed with the SEC on February 23, 2024, and in our subsequent filings with the SEC.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240325154957/en/

Beyond, Inc. Communications:

Sarah Factor

pr@beyond.com

Source: Beyond, Inc.

FAQ

Who was promoted to Chief Customer Officer at Beyond, Inc. (BYON)?

Carlisha Robinson was promoted to Chief Customer Officer at Beyond, Inc. (BYON).

What are Carlisha Robinson's responsibilities in her new role at Beyond, Inc. (BYON)?

Carlisha Robinson is responsible for all product management and user experience functions, overseeing the customer file, enhancing the loyalty program, improving customer service, and launching new product and service offerings at Beyond, Inc. (BYON).

What is Carlisha Robinson's background and experience?

Carlisha Robinson has 30 years of expertise in technology and customer experience with a proven track record of driving product innovation and growth. She joined Beyond, Inc. (BYON) as Chief Product Officer in 2022.

What is the significance of Carlisha Robinson's promotion at Beyond, Inc. (BYON)?

Carlisha Robinson's promotion signifies a strategic focus on customer-centricity, innovation, and enhancing the end-to-end customer experience at Beyond, Inc. (BYON).

Where did Carlisha Robinson earn her bachelor's degree?

Carlisha Robinson earned her bachelor's degree in computer science and mathematics from Grambling State University.