Banco Santander-Chile Announces Fourth Quarter 2023 Earnings
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Insights
Examining the financial results of Banco Santander Chile reveals a mixed performance. A key highlight is the Return on Average Equity (ROAE) of 16.6% in 4Q23 which, despite being a strong indicator of profitability, has declined to 11.9% for the full year. This decline in annual ROAE is significant as it indicates a decrease in profitability relative to the bank's equity, potentially affecting investor returns. The reported decrease in net income attributable to shareholders by 38.6% compared to the previous year suggests a substantial impact on the bank's earnings, which is a critical factor for stock valuation.
Furthermore, the bank's net interest margin (NIM) has been affected by the deceleration of inflation and higher interest rates, which is a concern for future profitability since NIM is a measure of the difference between the interest income generated by banks and the amount of interest paid out to their lenders, relative to the amount of their interest-earning assets. The increase in funding costs could squeeze margins further if interest rates continue to rise. However, the growth in net contributions from business segments and fee-based income indicates a diversified revenue stream, which could mitigate some of the impacts of interest rate fluctuations.
The bank's strategic focus on digitalization and customer satisfaction, as indicated by their high Net Promoter Score (NPS), positions them well in a competitive market. A high NPS, particularly one that leads among peers, suggests strong customer loyalty and can be predictive of revenue growth as satisfied customers are more likely to engage in repeat business and refer others. This focus on digital channels is not only a response to consumer preferences but also a strategic move to reduce operational costs in the long term.
The introduction of Work/Café Inversiones is an innovative approach to customer engagement and financial education, which could lead to a deeper customer relationship and cross-selling opportunities. The emphasis on financial inclusion and support for SMEs is particularly noteworthy, as SMEs are often considered the backbone of the economy and represent a substantial market opportunity for financial institutions. The bank's ability to increase financial inclusion can lead to long-term customer loyalty and an expanded customer base.
The bank's capital levels, with a Common Equity Tier 1 (CET1) ratio of 11.1% and a Bank for International Settlements (BIS) ratio of 17.6%, are robust and indicate a strong capital buffer above regulatory requirements. These ratios are crucial for assessing the bank's ability to withstand financial stress and unexpected losses. The active management of the bank's Risk-Weighted Assets (RWA) through netting and novation strategies not only demonstrates prudent risk management but also enhances the bank's capital efficiency.
The absence of a Pillar II charge for the bank by the Financial Market Commission (FMC) is a positive development, as Pillar II charges are typically associated with additional capital requirements imposed on banks to cover risks not fully captured by Pillar I. This suggests that the regulatory body views the bank's risk management practices as adequate, which could be reassuring to investors concerned about regulatory compliance and the associated costs.
SANTIAGO, Chile, Feb. 02, 2024 (GLOBE NEWSWIRE) -- Banco Santander Chile (NYSE: BSAC; SSE: Bsantander) announced today its resultsi for the twelve-month period ended December 31, 2023, and fourth quarter 2023 (4Q23).
ROAE of
As of December 31, 2023, net income attributable to shareholders reached Ch
The net contribution of our business segments continues to be very strong, increasing 34.7 YoY. Specifically, the Retail Banking segment increased
Net income from fees increases
During 12M23, net commissions increased
In 4Q23, commissions decreased
Top 1 in NPS among our Chilean peers
The first pillar of our strategy is based on cutting-edge technology and customer-focused processes and products. We are building a bank with strengths in digital channels that already allows digital onboarding in a safe, fast and user-friendly way, offering our Life and Más Lucas accounts for the mass segment and the PYME (SME) Life account and payment services through Getnet for small and medium-sized businesses and entrepreneurs. These initiatives not only encourage our clients to become more digital, they are also managing to increase financial inclusion in these segments and supporting them with transaction services, with the potential to extend the offer of other products and financing options.
As a result of all our efforts, our clients are the most satisfied with us. As of December 31, 2023 our NPS reached 60 points, and our contact center reached 72 points, being recognized as the best in the industry. Our digital channels also continue to be our strength, highlighting the website with an NPS of 73 and the App with 74 points.
Solid capital levels with a CET1 ratio of
Our CET1 ratio remains solid at
Additionally, in January 2024, the FMC announced the Pillar II charges for six banks in the Chilean system, and we highlight that, on this occasion, they did not assign a Pillar II charge to the Bank.
We launched Workcafé Inversiones and reached a total of 91 Workcafés in Chile
In 4Q23 we launched Work/Café Inversiones, a new space open to the community aimed at helping people improve their financial well-being. Clients and potential clients will be able to access specialized advice, talks and workshops on different topics that will help them learn and understand more about investment instruments, the impact of market movements and how to prepare for their various personal projects. Through concrete initiatives such as the opening of this new space, the Bank continues to clearly advance its purpose of helping people progress.
This branch is part of our network of 91 Workcafé branches, which includes our Work/Café StartUp and Work/Café Expresso, in addition to our traditional Workcafés. The Work/Café StartUp is an initiative that aims to offer a comprehensive solution to all the needs of entrepreneurs. The Work/Café Expresso are transaction centers with cashier or self-service services, service desk, stampers for card printing and lockers for product delivery, all of the above in Work/Café format, where our clients can carry out their transactions in an environment efficient and secure, providing a better customer experience. As of December, we have opened 5 Work/Café Expresso, with an customer satisfaction (NPS) of 74.
Successful issuance on the Swiss market in January 2024
In January 2024, the Bank returned to the international market with the successful issuance of a bond in Swiss francs for CHF 225 million (equivalent to US
This new operation consolidates the excellent reception of Santander Chile in international markets, considering that the entity had not issued new bonds in this market since 2021. Thanks to this recent instrument, the Bank's position in the Swiss franc market is around CHF 900 million (close to US
We made important progress in our Chile First strategy in 2023
- Largest bank in terms of loans and deposits (
17.4% market share according to latest information from the CMF). - only Chilean bank included in the DJSI emerging markets.
- More than 167,000 people bankerized through the Life y Más Lucas accounts in 2023.
- A total of 91 Work/café in Chile, serving our clients and the community in their different formats.
- TSR of
35.8% in 2023, the highest among Chilean banks. - First green bond of US
$ 50 million to finance green mortgages. - Recognized as the Best Bank in Chile in 2023 by The Banker and Euromoney.
- More than US
$450 million committed to invest in infrastructure and technology between 2023 and 2026.
Loan growth led by retail banking
Retail banking loans grew
Consumer loans increased
At the end of 2022, as household liquidity levels returned to normal and holiday travel resumed credit card loans began to grow again. In the last quarter we have seen an acceleration of credit card loans, mainly related to the increased use of cards and seasonality.
As for the SME loans, after several quarters with a contraction in this portfolio, growth is beginning to normalize. During the pandemic, our SME clients had access to Fogape programs with a state guarantee. As clients are finishing paying their debt and also thanks to the increase in SME clients through checking accounts and Getnet, the demand for credit in this segment is reactivating. Given the above, the SME segment portfolio increased
Solid liquidity levels and total deposits increase
The Bank's total deposits increased
The bonds increased
In addition to the above, in mid-October the Bank placed its first green bond under its ESG Framework which incorporates ESG criteria focusing on the green mortgage product. The objective of the transaction is to refinance or finance new operations of this product, which is offered by the Bank for the purchase of homes, based on energy efficiency certifications existing in the industry, and which benefits clients with a preferential rate. This is the first green bond with use of funds for green mortgages in the country. The instrument was placed privately to a Japanese investor with the advice of Daiwa Securities Capital Markets, for an amount of JPY 8,000 million, equivalent to US
Additionally, in the first days of 2024, the Bank issued a senior bond for a total of CHF 225 million in the Swiss market with a term of 3 years and a rate of
Solid capital levels with CET1 in
Our CET1 ratio remains solid at
At the same time, core capital increased by
The Bank's ROAE was
Income from interest and readjustment rebound in 4Q23 due to greater inflation (UF variation) and a lower MPR
Year to date net interest income and readjustments (NII) as of December 2023 decreased by
Net income from readjustments decreased
The Bank has a shorter duration of interest-bearing liabilities than interest-bearing assets, so our liabilities recognize the change in prices more quickly than our assets. After the rapid rise in the MPR that began in mid-2021 and continued throughout 2022, the Central Bank began to cut the MPR in July 2023 from
Cost of credit of
During the Covid-19 pandemic, asset quality benefited from state aid and withdrawals from pension funds, which produced a positive evolution of these during that period, later normalizing in line with the economy and the drainage of excess liquidity from households. More recently, the behavior of our clients is reflecting the state of the economy and the labor market, where delinquencies are slightly higher than usual. Given the above, in 4Q23, the non-performing loan ratio (NPL) increases from
The expense for net credit losses totaled Ch
Solid client treasury income with net financial results increasing
Net financial results recorded a profit of Ch
In 4Q23, net financial results recorded a loss of
Operating expenses decreased
Operating expenses decreased
The Bank's efficiency ratio reached
Our earnings webcast will be held on Friday, February 2, 2023 at 8.30am New York time. For more information please visit our website.
Banco Santander Chile is one of the companies with the highest risk classifications in Latin America with an A2 rating from Moody's, A- from Standard and Poor's, A+ from Japan Credit Rating Agency, AA- from HR Ratings and A from KBRA. All our ratings as of the date of this report have a Stable Outlook.
As of December 31, 2023, we had total assets of Ch
CONTACT INFORMATION
Cristian Vicuña
Chief Strategy Officer and Head of Investor Relations
Banco Santander Chile
Bandera 140, Floor 20
Santiago, Chile
Email: irelations@santander.cl
Website: www.santander.cl
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i The preliminary unaudited information contained in this report is presented in accordance with Chilean Bank GAAP as defined by the Financial Markets Commission (CMF).
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FAQ
What are Banco Santander Chile's (BSAC) financial results for the twelve-month period ended December 31, 2023, and fourth quarter 2023?
How much did the net contribution from business segments increase?
What is the CET1 ratio and total Basel III ratio for Banco Santander Chile?