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Box Revolutionizes Unstructured Data in the Enterprise with Intelligent Content Management

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Box announced major AI-powered innovations for enterprise content management, introducing Box AI Studio and Box Apps. Box AI Studio, launching January 2025, will enable businesses to create customized AI agents using various AI models from trusted providers. Box Apps, available in Beta, offers no-code solutions for creating intelligent applications for content-centric business processes.

The company also introduced Enterprise Advanced, a comprehensive plan combining all platform features, and new security features including Box Archive and Content Recovery for enhanced data protection and ransomware recovery. These innovations aim to revolutionize unstructured data management and automate business processes across enterprises.

Box ha annunciato importanti innovazioni alimentate dall'AI per la gestione dei contenuti aziendali, introducendo Box AI Studio e Box Apps. Box AI Studio, in arrivo nel gennaio 2025, permetterà alle aziende di creare agenti AI personalizzati utilizzando diversi modelli AI di fornitori affidabili. Box Apps, disponibile in versione Beta, offre soluzioni senza codice per la creazione di applicazioni intelligenti per processi aziendali incentrati sui contenuti.

L'azienda ha inoltre presentato Enterprise Advanced, un piano completo che combina tutte le funzionalità della piattaforma, e nuove caratteristiche di sicurezza tra cui Box Archive e Content Recovery per una protezione dei dati migliorata e il recupero da ransomware. Queste innovazioni mirano a rivoluzionare la gestione dei dati non strutturati e ad automatizzare i processi aziendali nelle imprese.

Box anunció importantes innovaciones impulsadas por IA para la gestión de contenido empresarial, presentando Box AI Studio y Box Apps. Box AI Studio, que se lanzará en enero de 2025, permitirá a las empresas crear agentes de IA personalizados utilizando varios modelos de IA de proveedores de confianza. Box Apps, disponible en Beta, ofrece soluciones sin código para crear aplicaciones inteligentes para procesos empresariales centrados en el contenido.

La empresa también presentó Enterprise Advanced, un plan integral que combina todas las funcionalidades de la plataforma, y nuevas características de seguridad que incluyen Box Archive y Content Recovery para una mejor protección de datos y recuperación ante ransomware. Estas innovaciones tienen como objetivo revolucionar la gestión de datos no estructurados y automatizar los procesos empresariales en las empresas.

Box는 기업 콘텐츠 관리에 AI 기반의 주요 혁신을 발표하며 Box AI StudioBox Apps를 소개했습니다. Box AI Studio는 2025년 1월에 출시되며, 기업들이 신뢰할 수 있는 공급자의 다양한 AI 모델을 사용하여 맞춤형 AI 에이전트를 생성할 수 있도록 할 것입니다. Box Apps는 베타 버전으로 제공되며, 콘텐츠 중심의 비즈니스 프로세스를 위한 지능형 애플리케이션을 코드 없이 생성할 수 있는 솔루션을 제공합니다.

회사는 또한 모든 플랫폼 기능을 결합한 포괄적인 계획인 Enterprise Advanced와 데이터 보호 및 랜섬웨어 복구를 위한 Box ArchiveContent Recovery와 같은 새로운 보안 기능을 소개했습니다. 이러한 혁신은 비구조화된 데이터 관리를 혁신하고 기업 전반의 비즈니스 프로세스를 자동화하는 것을 목표로 하고 있습니다.

Box a annoncé d'importantes innovations alimentées par l'IA pour la gestion du contenu d'entreprise, en introduisant Box AI Studio et Box Apps. Box AI Studio, qui sera lancé en janvier 2025, permettra aux entreprises de créer des agents IA personnalisés en utilisant divers modèles d'IA de fournisseurs de confiance. Box Apps, disponible en version Beta, propose des solutions sans code pour créer des applications intelligentes pour des processus d'affaires centrés sur le contenu.

L'entreprise a également présenté Enterprise Advanced, un plan complet combinant toutes les fonctionnalités de la plateforme, et de nouvelles fonctionnalités de sécurité, y compris Box Archive et Content Recovery pour améliorer la protection des données et la récupération après ransomware. Ces innovations visent à révolutionner la gestion des données non structurées et à automatiser les processus d'affaires au sein des entreprises.

Box hat wichtige KI-gesteuerte Innovationen für das Unternehmenscontent-Management vorgestellt, darunter Box AI Studio und Box Apps. Box AI Studio, das im Januar 2025 auf den Markt kommt, ermöglicht es Unternehmen, maßgeschneiderte KI-Agenten mit verschiedenen KI-Modellen von vertrauenswürdigen Anbietern zu erstellen. Box Apps, die sich in der Beta-Phase befinden, bieten No-Code-Lösungen zur Erstellung intelligenter Anwendungen für content-zentrierte Geschäftsprozesse.

Das Unternehmen stellte außerdem Enterprise Advanced vor, einen umfassenden Plan, der alle Plattformfunktionen kombiniert, sowie neue Sicherheitsfunktionen wie Box Archive und Content Recovery, um den Datenschutz zu verbessern und eine Wiederherstellung von Ransomware zu ermöglichen. Diese Innovationen zielen darauf ab, das Management unstrukturierter Daten zu revolutionieren und Geschäftsprozesse in Unternehmen zu automatisieren.

Positive
  • Introduction of Box AI Studio enabling customized AI integration for enterprise workflows
  • Launch of Box Apps for no-code business process automation
  • New Enterprise Advanced plan consolidating all platform features
  • Enhanced security features with Box Archive and Content Recovery for ransomware protection
Negative
  • Box AI Studio won't be available until January 2025, indicating delayed market entry
  • Several key features are still in Beta testing phase

Insights

This significant product launch represents a major strategic shift for Box, expanding beyond traditional content management into AI-powered enterprise solutions. The introduction of Box AI Studio and Box Apps positions the company to compete more effectively in the enterprise AI space.

The new Enterprise Advanced plan bundles these AI capabilities with enhanced security features like Box Archive and Content Recovery, creating a comprehensive offering that could drive higher average revenue per user. The timing of the January 2025 rollout for AI Studio suggests careful development and testing phases.

Key competitive advantages include:

  • Multi-model AI flexibility with major providers (Azure, AWS, Google)
  • No-code application development capabilities
  • Enhanced security features targeting ransomware protection
  • Metadata-driven automation for business processes

This strategic evolution could help Box capture a larger share of the enterprise content management market, particularly as organizations seek to leverage AI while maintaining security and compliance.

Box AI Studio delivers ability to choose secure AI models for more customization and flexibility

Box Apps makes it easier than ever to create no-code experiences powered by metadata

New Enterprise Advanced plan delivers the full power of Intelligent Content Management in one offering

REDWOOD CITY, Calif.--(BUSINESS WIRE)-- Box, Inc. (NYSE:BOX), the leading Intelligent Content Management (ICM) platform, today announced a new set of AI-powered innovations to revolutionize how organizations manage content. These announcements include Box AI Studio, which enables businesses to create and deploy powerful Box AI agents that are specifically tailored to their unique requirements, and Box Apps, which makes it easier than ever to build applications for critical business processes like contract management, invoice processing, employee onboarding, and thousands more. Box also introduced Enterprise Advanced, a new plan that combines the full power of the Box Intelligent Content Management platform into a single offering.

“90 percent of the data in an enterprise is unstructured – and the vast majority of that data is content. Innovation in LLMs has transformed our ability to more easily structure that data, freeing it from data silos and connecting it with business processes,” said Aaron Levie, Co-founder and CEO of Box. “That’s all changing with Intelligent Content Management from Box. For the first time ever, businesses of all sizes will be able to realize the full value of their content and leverage the data inside their files to drive innovation, automate processes, and secure their most important information at a fraction of the cost of legacy systems.”

“Box continues to add innovative capabilities to its Intelligent Content Management platform to support the content life cycle including, most recently, metadata management and generative AI, enabling users to generate additional business value from unstructured data,” commented Holly Muscolino, Group Vice President, IDC, Workplace Solutions. “Its ease of use, regional deployments, and strong security capabilities make Box a good option for organizations of all sizes that are looking for a modern SaaS intelligent content cloud services platform.”

Unlock the Power of Your Content Like Never Before with Box AI Studio

Since the unveiling of Box AI in May 2023, the company has been at the forefront of enterprise-grade AI. Box has built Box AI to be flexible and to securely integrate today’s most powerful large language models, including Microsoft’s Azure OpenAI Service, AWS Bedrock, Claude via AWS, and Google Cloud’s Vertex AI – with more models to come.

Box AI Studio, set to begin rolling out in January 2025, offers enterprises even more customization and control over how they apply AI to their content. With AI Studio, admins can select their preferred AI model from Box’s list of trusted providers to create tailored Box AI agents with custom prompts and parameters to match their specific industry needs and workflows—no coding required. This flexibility is unique to Box, and will allow businesses to mix-and-match AI models from different AI providers and deploy specialized AI agents that are customized to address the unique needs of their use cases, in a secure and permissions-integrated manner.

With Box AI Studio, admins will be able to:

  • Create, test, and deploy powerful Box AI agents that supercharge workflows across your organization;
  • Seamlessly switch between different state-of-the-art AI models using a simple drop-down toggle;
  • Develop custom prompts that enhance performance for specific tasks or departments;
  • Track and analyze model performance data-driven decisions about which models work best for different use cases;
  • Set permissions and access controls for seamless management of who can utilize and customize these intelligent solutions within your organization;
  • Effortlessly integrate Box AI Studio into your existing tech stacks and workflows without any disruptions.

The opportunity for enterprises to drive and automate powerful, intelligent workflows with Box AI Studio is unprecedented and includes applications throughout the enterprise. For example:

  • Sales: A Box AI Sales agent that is customized with prompt instructions will be able to help sales teams standardize the format for AI-generated contracts summaries, answer relevant and targeted questions on past contracts, customer data insights, while improving sales efficiency;
  • Marketing: A Box AI Marketing agent that is customized with brand guidelines, target audience preferences, and content formats will be able to generate blog posts, social media content, and marketing copy that aligns with the company's messaging, and brand guidelines;
  • Customer Service: A Box AI Service agent that is customized with prompt instructions will be able to give employees accurate answers immediately based on product catalogs, customer data insights, and past interactions, while reducing response times dramatically;
  • HR: A Box AI People agent that is customized with company values and employee guidelines will be able to enhance the candidate experience with timely follow-ups and provide insights from employee feedback and performance data;
  • Product: A Box AI Product agent that is customized with product information – including current and future product offerings – will be able to ingest feedback from customers, summarize gaps, and offer recommendations of knowledge-base articles that can help address customer questions.

Accelerate Business Processes Across the Enterprise with Box Apps

Every team and department in the enterprise runs multiple processes that rely deeply on content. However, the technology available for enabling and automating them is often insufficient: emails and spreadsheets are underpowered and manual, while legacy Enterprise Content Management (ECM) systems are overly complex and difficult to use. As a result, IT and department leaders find themselves unable to drive transformation or enhance the productivity of their teams and processes.

Box Apps, available in Beta today, is a no-code solution that makes it easier than ever to create intelligent applications that manage content-centric business processes throughout the enterprise. With Box Apps, people can craft purpose-built applications that include powerful dashboards, tailored content views, and integrated workflow automation. Specifically, Box Apps can run AI-powered metadata extraction that revolutionizes running content-centric business process automation at scale.

Box Apps will transform how people manage content-centric workflows, including:

  • HR teams will be able to create policy Apps that intelligently apply metadata to employee policies, internal procedures, and benefits information to systematically manage the processes around creating, updating, and maintaining these heavily used documents;
  • Marketing teams will be able to create asset Apps to manage rich media assets like graphics, images, videos and more, making it easier to ingest, store, search, retrieve, and collaborate with users;
  • Legal teams will be able to create contract Apps to automate the extraction of metadata on agreements stored centrally on Box, with built-in expiration alerts and standardized processes to generate, review, approve and send contracts out for signature;
  • Accounting teams will be able to create transaction Apps that intelligently extract metadata from invoices, help map them to existing purchase orders, and efficiently manage the process of tracking transactions from approval to payment;
  • Sales teams will be able to create account management Apps that speed up deal cycles, enabling sellers to quickly find and retrieve NDAs, proposals, quotes, and contracts.

To help businesses further develop complex workflow automation solutions, Box also introduced two new features, Box Forms and Box Doc Gen, available in Beta today. Box Forms allows users to easily design and publish engaging web and mobile forms, while Box Doc Gen automatically creates custom documents within Box by pulling data from Box Forms, third-party apps, custom apps, and metadata. Together with Box Apps, Box Relay, and Box Sign, customers are already seeing the value of using a powerful, integrated workflow automation solution within the Box platform, while others are strongly considering moving to the cloud with Box and retiring legacy on-premise ECM systems.

Security and Compliance Enhancements

Box also announced a new suite of advanced data security and compliance features including Box Archive, which simplifies long-term content preservation so that enterprises can meet their regulatory and compliance obligations, and Content Recovery, which can help organizations recover content from ransomware attacks rapidly and with precision, restoring thousands of files in hours instead of days.

With Box Archive, available in Beta starting in January, admins will be able to:

  • Ensure controlled access to archived content by maintaining enterprise ownership and removing it from user files and search results to allow users to focus on active, collaborative work while reducing the risk of content loss during employee turnover;
  • Access archived content in Box instantly and from anywhere to give users the same response time as active files – unlike competitors where retrieving or restoring archived data can take hours or even days;
  • Enforce controls and policies with end-to-end content lifecycle management to help users effortlessly maintain governance and compliance standards from creation to disposal while addressing preservation requirements for regulated industries, including document control in life sciences, FINRA retention mandates in financial services, and NARA archiving requirements in the public sector;
  • Address regulatory requirements by leveraging Box Zones and Box Archive to support an organization’s in-region storage requirements by storing archived content in the geographic region of choice;
  • Preserve content by ensuring the final version is unable to be altered to help meet compliance requirements and speed up processes during audits.

Ransomware continues to be the preferred method of attack for cybercriminals seeking to breach and compromise organizations, with devastating consequences. Recent reports indicate that ransomware attacks surged by 62 percent in 2023, underscoring the growing threat to enterprises. Box’s Content Recovery provides an advanced solution for mitigating the impact of ransomware, allowing organizations to swiftly and precisely restore compromised files, whether on an individual basis or at scale, ensuring business continuity.

With Box’s Content Recovery features, set to begin rolling out in January, enterprises will be able to:

  • Accelerate recovery by significantly reducing the time needed for file restoration, cutting recovery from days or weeks to just a few hours, regardless of the scale of the incident;
  • Gain insight into potential ransomware incidents by providing a dashboard that shows full visibility of files modified or disposed of during the identified timeframe;
  • Restore with precision by empowering admins to precisely target which files to restore using customizable date ranges, segmenting files by the actions taken on them, or searching by file name, instead of simply rolling back the system to a snapshot;
  • Restore at scale by streamlining the restoration process, which allows admins to select the content they’d like to recover and restore it in a matter of clicks;
  • Rapidly sync to Box Drive by having restored content automatically saved back to Box, ensuring minimal business disruption.

Introducing Enterprise Advanced

Today, Box also introduced a new plan, Enterprise Advanced, to allow customers to access the full power of the Intelligent Content Management platform in one package. Enterprise Advanced will include all of the capabilities currently in the Enterprise Plus plan, along with the following new Intelligent Content Management capabilities announced today at BoxWorks including:

  • Box AI Studio
  • Box Apps
  • Box Forms
  • Box Doc Gen
  • Box Archive
  • 500GB file uploads
  • Enhanced developer tools and higher API allocation

The new Enterprise Advanced plan will be available for purchase starting in January.

The Box Impact Fund

In its fourth year, the Box Impact Fund supports organizations pursuing digital transformation projects in one of our three Box.org theme areas: child welfare, crisis response, and the environment. Each grantee will receive a $25,000 grant for a total of $150,000 to help fuel critical missions and digitally transform the nonprofit workplace. New this year is a focus on projects that involve AI as part of the digital transformation proposal. Past winners include Foster America, NatureServe, Sesame Street, and the International Refugee Assistance Project.

Applications open November 12 - December 9, 2024. To learn more and to apply go to https://www.box.org/impact-fund.

For more information on today’s announcements check out the BoxWorks keynote and visit the Box Blog.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties, including statements regarding Box AI Studio, Box Apps, Box Archive, Box Forms and Box Doc Gen, their planned product introduction and product features, and the market adoption and benefits of such product introduction and features. There are a significant number of factors that could cause actual results to differ materially from the statements made in this press release, including: (1) adverse changes in general economic or market conditions; (2) Box’s ability to partner with third parties to integrate AI technologies with the Box Intelligent Content Management platform; (3) delays or reductions in information technology spending; (4) the risk that Box’s customers do not renew their subscriptions, expand their use of Box’s services, or adopt new products or features offered by Box on a timely basis, or at all; (5) Box’s ability to provide timely and successful product introductions, enhancements, new features and modifications to its platform and services; and (6) actual or perceived security vulnerabilities in Box AI or other Box services or any breaches of Box’s security controls. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Box products should make their purchase decisions based upon features that are currently available. Additional information on potential factors that could affect Box’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings Box makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of Box’s Investor Relations website located at www.box.com/investors. Box does not assume any obligation to update the forward-looking statements contained in this press release to reflect events that occur or circumstances that exist after the date on which they were made.

About Box

Box (NYSE:BOX) is the leading Intelligent Content Management provider, a single platform that enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more. And visit box.org to learn more about how Box empowers nonprofits to fulfill their missions.

PR

Dani Robin

press@box.com

Investor Relations

IR@box.com

Source: Box, Inc.

FAQ

When will Box (BOX) release Box AI Studio?

Box AI Studio is scheduled to begin rolling out in January 2025.

What new features are included in Box's Enterprise Advanced plan?

Enterprise Advanced includes Box AI Studio, Box Apps, Box Forms, Box Doc Gen, Box Archive, 500GB file uploads, and enhanced developer tools with higher API allocation.

What security features is Box (BOX) introducing for ransomware protection?

Box is introducing Content Recovery features, allowing organizations to restore compromised files quickly and precisely, reducing recovery time from days to hours.

Is Box Apps currently available?

Yes, Box Apps is currently available in Beta version.

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