BlackLine Expands Bengaluru Operations to Drive Global Growth and Innovation
BlackLine (Nasdaq: BL) has expanded its presence in Bengaluru, India with a new 50,000-square-foot office to support global growth, operational scalability, and customer service. Since establishing operations in Bengaluru in 2022, the company has steadily grown its teams to meet increasing demand for its intelligent financial data platform solutions.
The expanded facility includes a Network Operations Center (NOC) to enhance system monitoring and support BlackLine's global infrastructure, enabling real-time assistance to customers across different regions. The space serves as a hub for engineering, customer success, and operations teams.
According to Therese Tucker, Founder and co-CEO, "India's deep talent pool and thriving technology ecosystem make it an ideal location to drive innovation, expand our capabilities, and accelerate our global impact." Raghu Dwarakanath, Managing Director, India, added that the expansion positions BlackLine to enhance customer engagement and drive product advancements.
This expansion is part of BlackLine's broader strategy to strengthen its global presence and innovation capabilities.
BlackLine (Nasdaq: BL) ha ampliato la sua presenza a Bengaluru, India con un nuovo ufficio di 50.000 piedi quadrati per supportare la crescita globale, la scalabilità operativa e il servizio clienti. Dalla sua apertura a Bengaluru nel 2022, l'azienda ha costantemente ampliato i propri team per soddisfare la crescente domanda delle sue soluzioni di piattaforma di dati finanziari intelligenti.
La nuova struttura include un Centro Operativo di Rete (NOC) per migliorare il monitoraggio dei sistemi e supportare l'infrastruttura globale di BlackLine, consentendo assistenza in tempo reale ai clienti in diverse regioni. Lo spazio funge da hub per i team di ingegneria, successo del cliente e operazioni.
Secondo Therese Tucker, Fondatrice e co-CEO, "Il profondo bacino di talenti dell'India e il fiorente ecosistema tecnologico la rendono una posizione ideale per guidare l'innovazione, espandere le nostre capacità e accelerare il nostro impatto globale." Raghu Dwarakanath, Direttore Generale, India, ha aggiunto che l'espansione posiziona BlackLine per migliorare il coinvolgimento dei clienti e guidare i progressi dei prodotti.
Questa espansione fa parte della strategia più ampia di BlackLine per rafforzare la sua presenza globale e le capacità di innovazione.
BlackLine (Nasdaq: BL) ha ampliado su presencia en Bengaluru, India con una nueva oficina de 50,000 pies cuadrados para apoyar el crecimiento global, la escalabilidad operativa y el servicio al cliente. Desde que estableció operaciones en Bengaluru en 2022, la empresa ha crecido constantemente sus equipos para satisfacer la creciente demanda de sus soluciones de plataforma de datos financieros inteligentes.
La nueva instalación incluye un Centro de Operaciones de Red (NOC) para mejorar la supervisión de sistemas y apoyar la infraestructura global de BlackLine, permitiendo asistencia en tiempo real a los clientes en diferentes regiones. El espacio sirve como un centro para los equipos de ingeniería, éxito del cliente y operaciones.
Según Therese Tucker, fundadora y co-CEO, "El profundo grupo de talentos de la India y su próspero ecosistema tecnológico la convierten en una ubicación ideal para impulsar la innovación, expandir nuestras capacidades y acelerar nuestro impacto global." Raghu Dwarakanath, Director General, India, agregó que la expansión posiciona a BlackLine para mejorar el compromiso del cliente y promover los avances en productos.
Esta expansión es parte de la estrategia más amplia de BlackLine para fortalecer su presencia global y sus capacidades de innovación.
BlackLine (Nasdaq: BL)는 글로벌 성장, 운영 확장성 및 고객 서비스를 지원하기 위해 인도 벵갈루루에 50,000평방피트 규모의 새로운 사무실을 확장했습니다. 2022년 벵갈루루에 진출한 이후, 이 회사는 지능형 금융 데이터 플랫폼 솔루션에 대한 증가하는 수요를 충족하기 위해 팀을 지속적으로 성장시켜 왔습니다.
확장된 시설에는 시스템 모니터링을 강화하고 BlackLine의 글로벌 인프라를 지원하기 위한 네트워크 운영 센터 (NOC)가 포함되어 있어, 다양한 지역의 고객에게 실시간 지원을 제공합니다. 이 공간은 엔지니어링, 고객 성공 및 운영 팀의 허브 역할을 합니다.
Therese Tucker, 창립자이자 공동 CEO는 "인도의 깊은 인재 풀과 번창하는 기술 생태계는 혁신을 주도하고, 우리의 역량을 확장하며, 글로벌 영향을 가속화하는 데 이상적인 위치입니다."라고 말했습니다. Raghu Dwarakanath, 인도 전무이사는 이번 확장이 BlackLine이 고객 참여를 강화하고 제품 발전을 추진할 수 있도록 한다고 덧붙였습니다.
이번 확장은 BlackLine의 글로벌 존재감과 혁신 역량을 강화하기 위한 더 넓은 전략의 일환입니다.
BlackLine (Nasdaq: BL) a élargi sa présence à Bengaluru, Inde avec un nouveau bureau de 50 000 pieds carrés pour soutenir la croissance mondiale, l'évolutivité opérationnelle et le service client. Depuis l'établissement de ses opérations à Bengaluru en 2022, l'entreprise a progressivement agrandi ses équipes pour répondre à la demande croissante de ses solutions de plateforme de données financières intelligentes.
La nouvelle installation comprend un Centre d'Opérations Réseau (NOC) pour améliorer la surveillance des systèmes et soutenir l'infrastructure mondiale de BlackLine, permettant une assistance en temps réel aux clients dans différentes régions. L'espace sert de hub pour les équipes d'ingénierie, de réussite client et d'opérations.
Selon Therese Tucker, fondatrice et co-CEO, "Le vaste vivier de talents en Inde et l'écosystème technologique florissant en font un lieu idéal pour stimuler l'innovation, élargir nos capacités et accélérer notre impact mondial." Raghu Dwarakanath, Directeur Général, Inde, a ajouté que cette expansion positionne BlackLine pour améliorer l'engagement des clients et favoriser les avancées des produits.
Cette expansion fait partie de la stratégie plus large de BlackLine pour renforcer sa présence mondiale et ses capacités d'innovation.
BlackLine (Nasdaq: BL) hat seine Präsenz in Bengaluru, Indien mit einem neuen Büro von 50.000 Quadratfuß erweitert, um das globale Wachstum, die operationale Skalierbarkeit und den Kundenservice zu unterstützen. Seit der Gründung der Niederlassung in Bengaluru im Jahr 2022 hat das Unternehmen seine Teams kontinuierlich vergrößert, um der steigenden Nachfrage nach seinen intelligenten Finanzdatenplattformlösungen gerecht zu werden.
Die erweiterte Einrichtung umfasst ein Netzwerkbetriebszentrum (NOC), um die Systemüberwachung zu verbessern und die globale Infrastruktur von BlackLine zu unterstützen, wodurch eine Echtzeitunterstützung für Kunden in verschiedenen Regionen ermöglicht wird. Der Raum dient als Zentrum für Ingenieurwesen, Kundenerfolg und Betriebsteams.
Laut Therese Tucker, Gründerin und Co-CEO, "macht der tiefgehende Talentpool Indiens und das florierende Technologie-Ökosystem es zu einem idealen Standort, um Innovationen voranzutreiben, unsere Fähigkeiten zu erweitern und unseren globalen Einfluss zu beschleunigen." Raghu Dwarakanath, Geschäftsführer Indien, fügte hinzu, dass die Expansion BlackLine in die Lage versetzt, das Kundenengagement zu verbessern und Produktfortschritte voranzutreiben.
Diese Expansion ist Teil von BlackLines umfassender Strategie zur Stärkung seiner globalen Präsenz und Innovationsfähigkeiten.
- Expanded 50,000-square-foot office in Bengaluru to scale global operations
- New Network Operations Center (NOC) enhances system monitoring and customer support
- Strengthened ability to provide real-time assistance across different time zones
- Strategic expansion in India's technology ecosystem to drive innovation
- None.
Insights
BlackLine's expansion in Bengaluru represents a strategic operational scaling that merits investor attention beyond the typical "new office" announcement. This 50,000-square-foot facility – coming just three years after establishing their initial India presence – signals accelerating demand for the company's financial automation solutions and confidence in sustainable growth trajectories.
The addition of a dedicated Network Operations Center (NOC) is particularly significant for BlackLine's SaaS business model. By enhancing 24/7 system monitoring capabilities, the company addresses a critical competitive differentiator in the financial software market – reliability and uptime. For financial systems that interface with mission-critical accounting operations, service continuity directly impacts customer retention and lifetime value metrics.
This expansion should be viewed through multiple strategic lenses:
- Margin enhancement - Bengaluru operations likely provide 30-40% cost advantages for engineering and customer success functions compared to U.S. operations, potentially improving BlackLine's gross margins (currently around 76%) over the medium term
- Innovation acceleration - Tapping into India's deep technology talent pool could compress product development cycles and enhance BlackLine's competitive position against rivals like Oracle, SAP, and Workday in the financial close management space
- APAC market penetration - The expanded presence positions BlackLine to better serve and grow within the Asia-Pacific region, where financial transformation initiatives are accelerating among mid-market and enterprise customers
While the near-term financial impact will include increased operating expenses, the long-term strategic benefits align with BlackLine's need to scale efficiently as it approaches the $1 billion revenue milestone. The endorsement from Jubilant FoodWorks (a major Domino's Pizza franchise operator in the region) suggests the company is already leveraging this expansion to strengthen key customer relationships.
This move follows similar geographic expansion strategies employed by high-growth SaaS players seeking to balance innovation velocity with operational efficiency. For BlackLine specifically, whose solutions orchestrate complex financial data across enterprise systems, having development and support teams across multiple time zones creates natural operational synergies that should translate to enhanced customer experiences and potentially higher net revenue retention rates.
New Office Space Strengthens Customer Support, Scales Global Operations, and Advances Innovation
LOS ANGELES, Feb. 25, 2025 (GLOBE NEWSWIRE) -- BlackLine, Inc. (Nasdaq: BL), the intelligent financial data platform that powers the modern Office of the CFO, announced today the expansion of its presence in Bengaluru, India, reinforcing its commitment to global growth, operational scalability, and continuous, best-in-class customer support.
Scaling to Meet Growing Demand
Since establishing operations in Bengaluru in 2022, BlackLine has steadily expanded its teams in the region to meet increasing demand for its solutions. The new 50,000-square-foot office strengthens BlackLine’s ability to provide continuous service, accelerate product development, enhance operational efficiencies, and support coverage across multiple time zones.
“Our Bengaluru expansion represents a critical step in our continued commitment to scaling our global operations and enhancing support for customers worldwide,” said Therese Tucker, Founder and co-CEO at BlackLine. “India’s deep talent pool and thriving technology ecosystem make it an ideal location to drive innovation, expand our capabilities, and accelerate our global impact to meet growing customer demand.”
Enhancing Innovation and Customer Support
The expanded facility includes a Network Operations Center (NOC) to enhance system monitoring and support BlackLine’s global infrastructure, strengthening the company’s already-leading ability to provide real-time assistance to customers across different regions. The space also serves as a hub for BlackLine’s engineering, customer success, and operations teams, fostering greater collaboration and agility in delivering new solutions.
“Bengaluru has been an essential part of BlackLine’s global strategy, and this new office reflects our commitment to innovation and operational excellence,” said Raghu Dwarakanath, Managing Director, India. “With this expansion, we are better positioned to enhance customer engagement, drive product advancements, and strengthen our ability to support finance and accounting teams as they transform their financial operations.”
Customer Perspective: Strengthening Local Support & Innovation
Leading organizations in the region are already seeing the benefits of BlackLine’s expanded presence.
“With BlackLine’s expanded presence in Bengaluru, we look forward to even greater collaboration, faster innovation, and stronger local support to drive our finance transformation efforts”, said Mr. Narottam Sharma, CIO, Jubilant FoodWorks.”
Commitment to Global Growth
The launch of the Bengaluru office marks the latest step in BlackLine’s broader strategy to strengthen its global presence and innovation capabilities. With an expanded footprint in India, the company is well-positioned to drive customer success, accelerate product innovation, scale its world-class support, and further its mission to inspire, power, and guide digital finance transformation worldwide.
About BlackLine
BlackLine is the intelligent financial data platform that powers the modern Office of the CFO. As the central nervous system for financial data, BlackLine seamlessly connects systems, automates workflows, and orchestrates the complex flow of financial information across the enterprise. By transforming raw transactions into strategic insights, BlackLine empowers finance & accounting teams to achieve future-ready financial operations that are accurate, efficient, and intelligent.
Media Contact
Samantha Darilek
VP, Communications
P. 877-777-7750
E: samantha.darilek@blackline.com
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