Frontwave Credit Union Selects Empower, Black Knight's Cloud-based LOS, to Help Expand and Scale Mortgage Operations
Black Knight, Inc. (NYSE:BKI) announced that Frontwave Credit Union has selected its Empower loan origination system to enhance mortgage operations. The credit union aims to scale its services by utilizing Empower's digital solutions and the Surefire CRM for improved member engagement. Known for serving military and civilian communities in Southern California, Frontwave chose Black Knight for its stellar reputation in this sector. The collaboration is expected to streamline workflows, enhance member satisfaction, and reduce operational costs through cloud hosting.
- Frontwave Credit Union selected Empower loan origination system to enhance efficiency.
- Surefire CRM will improve outreach and member engagement.
- Black Knight's solutions are expected to reduce operational costs through cloud integration.
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The credit union will also leverage integration with Surefire,
Frontwave Credit Union selected the Empower loan origination system (LOS) for its powerful digital solutions, robust integrations and ease of use- The credit union will also use Surefire,
Black Knight's powerful mortgage marketing CRM solution to enhance its communications and outreach channels to help develop members for life Frontwave Credit Union , which serves the military and civilian communities, also choseBlack Knight for its positive reputation in the military community
"As Frontwave looks to the future, we need technology that can go the distance to power our growth and help us scale our lending operations. The advanced functionality of Empower, along with its robust, automated communications capabilities, will enhance the member experience and increase the satisfaction of our loan officers," said
With the Empower system, Frontwave will have a high-performance LOS through which they can easily support their own workflows, reducing the costly and time-consuming work of deploying custom integrations. A unique feature of the Empower LOS is its advanced "lights-out processing" capabilities to streamline operations for greater efficiency. Because Empower is hosted in the cloud, Frontwave will benefit from reduced technology efforts and the elimination of recurring hosting costs.
Additionally, the Surefire CRM solution will give the credit union access to tools that help thousands of mortgage professionals win new business, drive repeat business and benefit from business referred by current customers, who are delighted with their experiences. With intuitive "set-it-and-forget-it" workflows and timely, automated communications featuring relevant, top-rated content, mortgage professionals can effortlessly maintain and deepen their connections with borrowers, recruits, members, brokers and real estate agents all through one powerful platform.
"It is abundantly clear to us that serving members is mission number-one at
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