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Bombardier Launches App for Smart Link Plus Connected Aircraft Program

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Bombardier has launched the new myMaintenance App, enhancing the experience for Smart Link Plus subscribers by providing real-time access to essential aircraft data via personal devices. This app aims to improve operational efficiency, allowing flight crews to effectively manage and troubleshoot aircraft service needs. The Smart Link Plus box, recently certified by the FAA, is now available for Challenger 300 and Challenger 350 aircraft, with installations starting in August. Bombardier continues its commitment to digital innovation in aviation.

Positive
  • Launch of the myMaintenance App provides real-time aircraft data access.
  • Smart Link Plus box recently certified by the FAA for Challenger 300 and Challenger 350 aircraft.
  • More than 98% of Global 7500 customers enrolled in Smart Link Plus services.
Negative
  • Only available for Challenger 300 and Challenger 350 models so far; other models are still in development.
  • Subscribers benefit from new, easy-to-use myMaintenance App to visualize crucial aircraft data from any personal electronic device
  • New App marks yet another milestone in Bombardier’s digital transformation
  • Smart Link Plus subscribers can make data-driven decisions, maximizing operational efficiency
  • Demonstrations of new App available both on demand and at NBAA-BACE

MONTREAL, Aug. 19, 2021 (GLOBE NEWSWIRE) -- Bombardier today announced the launch of its new myMaintenance App, an exclusive tool to support customers subscribed to the Smart Link Plus connected aircraft program. Smart Link Plus subscribers now have the unique ability to make real-time in-flight data-driven decisions to effectively track, troubleshoot, and manage their aircraft service needs.

Thanks to the new, user-friendly myMaintenance App, aircraft data is easily accessible, enabling flight and maintenance crews to quickly and efficiently prioritize and proactively troubleshoot aircraft in-flight fault notifications, increasing an aircraft’s operational efficiency. Aircraft data displayed in the intuitive myMaintenance App is available anytime, anywhere on any personal electronic device.

“Bombardier business jet operators expect the most expedient resolutions to their operating issues—and the new myMaintenance App, available exclusively to Smart Link Plus subscribers, is there to provide that peace of mind,” said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier. “The new application is part of our commitment to digital innovations that will benefit our customers as they deserve to experience the time and money savings that big data can provide.”

Bookings and installations for Challenger 300 and Challenger 350 aircraft are available now with other aircraft models in development. Operators of Challenger 300 and Challenger 350 aircraft who receive their free-of-charge* Smart Link Plus box installed at a Bombardier Service Centre can also connect to their aircraft at their fingertips through the myMaintenance App.

The Smart Link Plus box was recently certified by the FAA for both Challenger 300 and Challenger 350 aircraft. The box, free-of-charge* to customers, is an aircraft Health Monitoring Unit that records crucial aircraft data. This was developed in collaboration with GE Aviation exclusively for Bombardier aircraft as part of GE’s connected aircraft solutions. As a result of the certification, Challenger 300 and Challenger 350 customers will begin their installations of the Smart Link Plus box throughout the month of August. Certification of Smart Link Plus for Challenger 604, Challenger 605, Challenger 650 and Global aircraft is expected in the coming months.

The Smart Link Plus connected aircraft program, including the Smart Link Plus box, was first introduced on the Bombardier flagship Global 7500 aircraft and customers continue to benefit from its advanced data-driven capabilities. More than 98% of current Global 7500 aircraft customers have enrolled in Smart Link Plus services, and the early-adopters of the new myMaintenance App have already begun to discover the benefits described above. To learn more about the service, prospective subscribers can schedule a private demonstration of the myMaintenance App or watch a demonstration at NBAA-BACE in Las Vegas, NV from October 12-14, 2021.

About Bombardier
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.

Headquartered in Montréal, Canada, Bombardier is present in more than 12 countries including its production/engineering sites and its customer support network. The Corporation supports a worldwide fleet of more than 4,900 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals.

News and information is available at bombardier.com or follow us on Twitter @Bombardier.

Visit the Bombardier Business Aircraft website for more information on our industry-leading products and services.

*Smart Link Plus is under development and subject to change. Certain conditions apply for Smart Link Plus program enrollment and to obtain the free Smart Link Plus box. Installation costs apply. For aircraft eligibility or other considerations, customers can contact Bombardier.

Bombardier, Global, Global 7500, Challenger, Challenger 300, Challenger 350, Smart Link Plus, and Smart Parts are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.

For information
Matthew Nicholls
Bombardier
+ 1 514-243-8214
matthew.nicholls@aero.bombardier.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/7d2cb56a-1bd3-4c50-8100-da64b6be3fad


FAQ

What is the myMaintenance App launched by Bombardier?

The myMaintenance App allows Smart Link Plus subscribers to access crucial aircraft data in real-time on personal devices.

How does the myMaintenance App benefit Smart Link Plus subscribers?

It helps flight and maintenance crews to prioritize and troubleshoot aircraft service needs more efficiently.

What aircraft models are currently compatible with the Smart Link Plus box?

The Smart Link Plus box is currently certified for Challenger 300 and Challenger 350 aircraft.

When does the installation for the Smart Link Plus box begin?

Installations for the Smart Link Plus box began in August 2021.

How many Global 7500 aircraft customers use Smart Link Plus services?

More than 98% of Global 7500 aircraft customers have enrolled in Smart Link Plus services.

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