Best Buy Health Offers Lively™ Health & Safety Services on Apple Watch for First Time
Best Buy Health is introducing Lively Health & Safety Services for Apple Watch users, enhancing safety for older adults. The services, accessible via the Lively app, include 24/7 Urgent Response and Urgent Care, allowing users to receive immediate help from trained agents or medical professionals. A new Live Agent Assist feature will soon activate after detecting a hard fall, ensuring user safety. Users can get discounts on Apple Watch purchases when subscribing to a two-year health plan. Best Buy Health aims to enrich lives through technology and improve health connections.
- Launch of Lively Health & Safety Services on Apple Watch offering enhanced safety features.
- 24/7 access to Urgent Response and Urgent Care for immediate assistance.
- Upcoming Live Agent Assist feature enhances emergency response for falls.
- Discounts on Apple Watch purchases with a two-year health plan subscription.
- None.
Best Buy Health is helping to make it easier for older adults to stay safe, healthy and connected by offering a full array of health and safety services available on Apple Watch.
Lively™ Health & Safety Services from Best Buy Health now available on Apple Watch. (Photo: Best Buy)
At home or on the go, Apple Watch users with the Lively app can get assistance from highly trained Lively Urgent Response Agents to get help in emergency and non-emergency situations. Agents can assist with everything from medical emergencies to sending help if a user has car trouble.
Plus, with the Live Agent Assist feature (coming soon), when Apple Watch detects a hard fall, Lively Agents will provide an extra layer of protection by calling users to make sure they’re OK and contacting family members if needed. Best Buy Health worked closely with Apple on this upcoming feature, which is one of the first to use Apple’s new fall detection API to help protect the health and safety of users who have taken a hard fall.
“By offering these powerful safety features on Apple Watch, we’re creating a new way to achieve a greater sense of connection and independence for older adults, and added peace of mind for both them and their families,” said David Inns, Best Buy Health’s president of active aging. “It’s the perfect next step in furthering Best Buy Health’s mission to enrich and save lives through technology and meaningful connections.”
To access Lively Health & Safety Services on Apple Watch, users must download the Lively app from the App Store using Apple Watch Series 4 or newer and have a Lively Health & Safety plan. Users who agree to a two-year Preferred Health & Safety contract can get up to
The Preferred Health & Safety package includes access to these features:
- Urgent Response, which provides a connection to highly trained Agents who can help in emergencies, big or small, 24/7. Get help fast by simply adding the Urgent Response button to Apple Watch face.
- Urgent Care, which allows the user to speak to a registered nurse or board-certified doctor from the comfort of home or on the go, without an appointment, 24/7. No insurance plan or co-pay is needed.
- GreatCall Link app for friends and family, which keeps them informed about their loved one’s health and safety. They will be alerted on their smartphone if their loved one contacts Urgent Response and can even get updates on their location, device’s battery life and daily activity.
Best Buy Health aims to enrich and save lives through technology and meaningful connections. Its strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.
Learn more about available Lively Health & Safety plans at your nearest Best Buy store, BestBuy.com, or GreatCall.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210303005117/en/
FAQ
What are the key features of Lively Health & Safety Services for Apple Watch by Best Buy?
When will the Live Agent Assist feature be available for Apple Watch users?
Is there a discount available for Apple Watch users who subscribe to Lively Health & Safety Services?
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