Bank of America's inventor base exceeds 7,000
- Bank of America's patent portfolio has grown by 22% since 1H 2022, indicating strong innovation and technological advancements.
- Erica virtual assistant continues to evolve with new innovations and enhancements, serving approximately 68 million clients.
- CashPro Chat expansion makes it easier for Treasury clients to engage with the bank for digital payment and treasury needs.
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Located across 42 states and 14 countries, BofA inventors continue to build on its portfolio of more than 6,100 patents and applications.
- BofA has the most granted
U.S. patents out of any financial services company. - 762 Artificial Intelligence/Machine Learning patents and applications within the bank's portfolio. Up
22% since 1H, 2022. 26% of BofA's inventors are women while17% of inventors worldwide are women.
"Our company invests in technology including more than
Innovation is the responsibility of all bank employees, and their creativity and expertise are well represented by the company's sizable and diverse patent portfolio. Globally, Bank of America hosted multiple technology and innovation sprints in the first half of 2023 to envision and develop the next generation of client-focused capabilities and tools. Teammates from all lines of business focused on enhancing clients' financial journeys, the company's high tech, high touch offerings, and supporting Responsible Growth.
Hear more about Bank of America's commitment to technology.
Erica® Bank of America's AI-driven virtual financial assistant was developed and launched in 2018 and currently has 76 active patent filings. In the five years since, its capabilities have been enhanced with new innovations, such as personalized and proactive banking insights; enabling Erica to continue to evolve with and serve the bank's approximately 68 million consumer and small business clients.
Most recently Erica's functionality was expanded to facilitate CashPro® Chat, a virtual service advisor that allows clients to self-serve when using the bank's digital treasury banking capabilities. CashPro is used by more than 40,000 commercial clients around the world to manage their treasury operations.
"It was an amazing experience being a part of the team that brought Erica capabilities to Bank of America clients and employees," shared Rama Yannam, Consumer, Business and Wealth Technology teammate and a company inventor. "Erica has continued to expand to support more clients and employees within other areas of the bank. This next Erica expansion of CashPro Chat will now make it easier for Treasury clients to engage with our bank for their digital payment and treasury needs."
While
"I patented a technology that improves security by automating access rights across multiple platforms," shared Jennifer. "I was just notified of my fourth granted patent and, given the collaborative nature of the bank's patent process, I know I will continue to innovate to enhance security for our customers."
Bank of America
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in
Reporters may contact:
Alex Lawson, Bank of America
Phone: 1.704.387.8291
alex.lawson@bofa.com
Catherine Page, Bank of America
Phone: 1.704.519.7314
catherine.page@bofa.com
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SOURCE Bank of America Corporation