American Express Launches Amex Business Link™, a New Digital B2B Payments Ecosystem for Network Participants

Rhea-AI Summary

American Express (NYSE:AXP) has launched Amex Business Link, a new B2B payments ecosystem that streamlines payment processes for businesses. This platform facilitates both card and non-card payments, allowing for efficient domestic and cross-border transactions. Key features include digital onboarding, lending solutions, and seamless integration with CRM and ERP systems. Currently, Amex Business Link serves over 500 businesses across five countries, providing enhanced payment management and insights for buyers and suppliers.

Positive

• Launch of Amex Business Link enhances B2B payment efficiency.
• Enables seamless domestic and cross-border transactions.
• Serves over 500 business customers across five countries.
• Offers digital onboarding and lending solutions to businesses.
• Integrates with CRM and ERP systems for better management.

Negative

• None.

Amex third-party issuers and acquirers can now offer their business customers more efficient domestic and cross-border payments

NEW YORK--(BUSINESS WIRE)-- American Express (NYSE:AXP) today announced Amex Business Link™, a new business-to-business (B2B) payments ecosystem for network issuing and acquiring participants to offer to their business customers. Amex Business Link makes managing payments easier for buyers and suppliers of all sizes by accepting card and non-card payments and supporting domestic and cross-border transactions. The new digital ecosystem is equipped with reporting and reconciliation tools and connects to all customer relationship management (CRM) and enterprise resource planning (ERP) systems that use APIs.

Amex Business Link (Graphic: Business Wire)

“Our Amex network participants have access to not only reliable payment rails with the lowest fraud rates in the industry, but also our issuing and acquiring expertise, as well as unique Amex benefits,” said Mohammed Badi, President, Global Network Services at American Express. “As B2B payments rapidly digitize, we see an opportunity to add a customized solution for our network participants. Amex Business Link modernizes how businesses buy and sell from one another with the flexibility to choose in real-time how they want to pay or be paid.”

For network participants, Amex Business Link offers the savings and efficiency of:

• Digital onboarding of buyers and suppliers
• Lending solutions that give buyers and suppliers access to working capital
• Access to more commercial customers on the American Express network
• Hands-on training, onboarding, and service for third party issuers and acquirers providing Amex Business Link to their business customers

For buyers and suppliers, the solution provides:

• An easier and safer way to manage their payments and connect directly with other businesses through the ecosystem
• Seamless connectivity to ERP/CRM systems via APIs
• Multiple payment methods including card, ACH, wire, check, etc.
• Purchases and sales insights that allow companies to monitor growth
• Access to dynamic reports that allow automatic reconciliation

Amex Business Link is currently operating with more than 500 business customers across five countries.

ABOUT AMERICAN EXPRESS

American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress.

Key links to products, services and corporate sustainability information: personal cards, business cards and services, travel services, gift cards, prepaid cards, merchant services, Accertify, Kabbage, Resy, corporate card, business travel, diversity and inclusion, corporate sustainability and Environmental, Social, and Governance reports.

Source: American Express Company

Location: U.S.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221201005337/en/

AMERICAN EXPRESS

Becca Moomjian

becca.moomjian@aexp.com

Source: American Express Company

FAQ

What is Amex Business Link by American Express (AXP)?

Amex Business Link is a new B2B payments ecosystem launched by American Express to streamline payment processes for businesses.

How does Amex Business Link improve payment management for businesses?

It facilitates both card and non-card payments, offers digital onboarding, and provides seamless integration with CRM and ERP systems.

In how many countries is Amex Business Link currently operational?

Amex Business Link is currently operating in five countries with over 500 business customers.

What features does Amex Business Link offer for businesses?

The platform offers payment management tools, including digital onboarding, lending solutions, and dynamic reporting for reconciliation.

What payment methods are supported by Amex Business Link?

Amex Business Link supports various payment methods including card, ACH, wire, and check.