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Settlement Approved in Pennsylvania American Water Rate Request

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The Pennsylvania Public Utility Commission approved a settlement agreement that allows Pennsylvania American Water to increase annualized revenue by $138 million. New rates, effective January 28, 2023, will raise average residential water bills by approximately $9 and wastewater bills by $30. The settlement also includes enhanced customer assistance programs and an accelerated lead service line replacement initiative. The total investment exceeds $1 billion to improve aging infrastructure while ensuring affordability for low-income households.

Positive
  • Annualized revenue increase of $138 million approved, enabling substantial infrastructure improvements.
  • Enhanced customer assistance programs, including monthly bill discounts of 30-80% for qualifying households.
  • Accelerated lead service line replacement program to more than double the annual replacement rate.
Negative
  • Monthly water bills will increase by approximately $9 and wastewater bills by $30 for average residential customers.

April 2022 rate request driven by more than $1 billion in system investments to address aging water and wastewater infrastructure; includes enhanced customer assistance programs

MECHANICSBURG, Pa.--(BUSINESS WIRE)-- The Pennsylvania Public Utility Commission (PUC) today approved the joint settlement agreement that was filed in Oct. 2022 by all active parties in the case, including the company, PUC Bureau of Investigation and Enforcement, Office of Consumer Advocate, Office of Small Business Advocate, large industrial customers and low-income customer advocates. In the filing, each of the involved parties indicated that the settlement and associated rates were fair, just, reasonable and in the public interest.

The terms of the approved settlement agreement include a total annualized revenue increase of $138 million and expanded customer assistance funding. The agreement also includes certain water main extension projects, an accelerated lead service line replacement program to more than double the annual replacement rate and delayed effective dates for acquired systems with rate freezes in place.

When new rates take effect on Jan. 28, 2023, the monthly water bill for the average residential customer will increase by about $9, and the average monthly residential wastewater bill will increase by about $30. Rates for the recently acquired systems of Royersford Borough, Valley Township, Foster Township and City of York are proposed to take effect at later dates in accordance with their respective acquisition agreements.

“We are pleased the PUC has approved this settlement, which reflects carefully negotiated terms that balance the customer’s interest with the much-needed ongoing investments made by the company,” said Pennsylvania American Water President Justin Ladner. “We also appreciate the diligence of all parties in the case that supported our company’s robust commitments to additional customer assistance funding and more targeted bill discounts to address affordability as it relates to household income.”

Through its H2O Help to Others Program, the company provides financial assistance to low-income customers who qualify, including emergency grants, bill discounts and water-saving devices and education. To continue addressing affordability, the agreement approved today includes an expanded, three-tiered approach to the company’s current low-income discount program. Under this expanded program, eligible households will receive monthly bill discounts of between 30 and 80 percent for water and wastewater service. Last year, customers received approximately $4.5 million in bill discounts under this program. As part of the agreement, the company will also increase its annual contribution to the H2O Help to Others grant program from $600,000 to $750,000.

“As a company, we believe that the service we provide must be safe, reliable for fire protection, and resilient in the face of floods, droughts, and other weather-related risks,” continued Ladner. “At the same time, it also must be affordable, which is why we are an industry leader in customer assistance programs. We also cannot underestimate the importance of the environmental improvements achieved through our significant wastewater system investments, which improve the quality of our rivers and streams. We continue seeking ways to accomplish all of these simultaneously, and we believe that the agreement approved today does just that.”

Pennsylvania American Water filed its rate request with the PUC on Apr. 29, 2022, seeking to adjust its rates by approximately $173 million for the over $1 billion in water and wastewater system investments the company will make through 2023 to continue providing safe and reliable service.

About Pennsylvania American Water
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.4 million people.

About American Water
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

AWK-IR

Media:

Laura Martin

Sr. Director, Government & External Affairs

C: 304-932-7158

laura.martin@amwater.com

Source: American Water Pennsylvania

FAQ

What is the revenue increase for Pennsylvania American Water approved in April 2022?

The approved revenue increase is $138 million.

When will the new rates for Pennsylvania American Water take effect?

The new rates will take effect on January 28, 2023.

How much will average residential water bills increase?

Average residential water bills will increase by about $9.

What customer assistance programs does Pennsylvania American Water offer?

They offer a tri-tiered discount program providing bill discounts between 30% and 80% for eligible low-income households.

What is the total investment Pennsylvania American Water is making to improve its infrastructure?

The company is making over $1 billion in system investments.

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