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Avaya has launched Avaya Experience Builders at GITEX Technology Week to enhance customer and employee interactions through a comprehensive ecosystem involving over 250 technology partners and 154,000 registered developers. This initiative aims to provide tailored, AI-powered experiences via the Avaya OneCloud platform, which includes various hybrid cloud services and over 40 APIs. The company's commitment to experience design aligns with evolving market demands for adaptive communication solutions, promoting deeper customer relationships and potential new revenue sources.
Avaya (NYSE: AVYA) partners with InspereX, a fintech firm, to enhance communication and collaboration through its Avaya Cloud Office solution. The cloud-based platform provides InspereX with improved mobility, flexibility, and reduced operational costs across its U.S. locations. Employees can communicate seamlessly via multiple devices, enhancing productivity. The partnership underscores Avaya's strength in serving the financial services sector, where 90% of leading banks rely on its solutions, driving digital transformation for clients.
Avaya (NYSE: AVYA) released its annual Corporate Responsibility Report, showcasing progress in environmental, social, and governance initiatives. Key highlights include a 65% reduction in Scope 1 and 2 emissions, enhanced diversity efforts with a new Global DEIB Council, and a $75,000 donation to Save the Children. The company received accolades from Newsweek and Forbes for its commitment to corporate responsibility. CEO Jim Chirico noted the importance of creating an inclusive and ethical workplace.
Avaya Holdings Corp. (NYSE: AVYA) announced its participation in several investor conferences in September 2021, including the Colliers 2021 Institutional Conference on September 9, Citi's Global Technology Virtual Conference on September 14-15, and the Jefferies Software Conference on September 15. The presentations aim to showcase Avaya's cloud communications solutions and multi-cloud application ecosystem to drive personalized employee and customer experiences. For further details, visit Avaya's investor page.
Avaya Holdings Corp. (NYSE: AVYA) has announced a strategic investment in Journey.Ai, which specializes in a digital trusted identity platform enhancing privacy, security, and customer experience. Journey's technology utilizes multi-modal biometric authentication, achieving 99.9999% accuracy for identity verification in under two seconds. Integrated with Avaya OneCloud CCaaS, this innovation aims to improve customer interactions while ensuring data safety. The transaction, completed this month, is not expected to materially impact Avaya's financials for the current quarter.
Avaya (NYSE:AVYA) has formed a strategic partnership with Microsoft to develop integrated cloud communications solutions aimed at enhancing customer and employee experiences. The collaboration will enhance Avaya's OneCloud CPaaS with Microsoft Azure's voice, video, chat, and SMS capabilities. Key features include global availability of Avaya OneCloud CCaaS, integration with Microsoft Teams, and connections to Microsoft Dynamics 365. This partnership underscores Avaya’s commitment to innovation and customer integration.
Avaya (NYSE:AVYA) showcased its Avaya OneCloud™ solutions for healthcare at the HIMSS Global Conference & Exhibition from August 9-13 in Las Vegas. Highlighting the shift in healthcare technology, Avaya noted 81% of organizations plan to transition away from legacy systems to enhance virtual care. Their solutions aim to improve patient outcomes and experiences through efficient communication, integrating workflows to prioritize care. Avaya supports top healthcare providers and emphasizes the importance of flexible communication in digital transformations, enabling improved member engagement and operational efficiency.
Avaya Holdings Corp. (NYSE:AVYA) announced upcoming management presentations at two investor conferences in August 2021. The events include the Oppenheimer 24th Annual Technology, Internet & Communications Conference on August 11 and the BWS 13th Annual Financial Growth and Value Summer Investor Series (Virtual) on August 17. Investors can find more details about these events on Avaya's investor page. The company focuses on providing innovative cloud communications solutions, aiming to enhance customer and employee experiences.
Avaya (NYSE: AVYA) has been named a finalist in the 11th annual Constellation SuperNova Awards, recognizing organizations that prioritize disruptive technology. Avaya, alongside St. John’s Lutheran School, was acknowledged in the Next-Generation Customer Experience category. St. John's rapidly transitioned to remote learning using Avaya Spaces® during the COVID-19 pandemic, achieving 100% enrollment continuity. Public voting for the awards runs from August 9 to September 3, 2021, with winners announced on October 27 in Half Moon Bay, California.
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