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Intrado’s Health Advocate Introduces Return Navigator Solution to Help Companies Plan and Manage Returning to the Office

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Intrado's Health Advocate has launched the Return Navigator solution to assist employers in workplace reopening strategies post-COVID-19. This solution combines three elements: the COVID-19 Navigator for personalized assistance, the Return Pass mobile app for health status self-attestation, and the COVID-19 Dashboard for data visualization of COVID-19 impacts. The tools aim to enhance employee safety and support informed decision-making for organizations planning their return-to-work strategies.

Positive
  • Launch of the Return Navigator enhances employer support in workplace reopening plans.
  • Integration of COVID-19 Navigator provides personalized resources for employees and employers.
  • Return Pass mobile app facilitates health status self-assessment for employees.
  • COVID-19 Dashboard offers real-time insights into COVID-19 impacts at organizational levels.
Negative
  • None.

PLYMOUTH MEETING, Pa., Aug. 26, 2020 (GLOBE NEWSWIRE) -- Intrado’s Health Advocate, a leading provider of health advocacy, navigation, well-being and integrated benefits programs, announced today the launch of its new Return NavigatorSM solution to support employers as they develop and implement workplace reopening plans.

Return Navigator integrates three essential elements for organizations transitioning to this next phase:

  • COVID-19 NavigatorSM provides employees and employers with access to expert resources for personalized, high-touch assistance with COVID-19-related questions and guidance. For employees, this includes help accessing medical care, behavioral health assistance and counseling, as well as employer-specific information. For employers, this service provides medical director-led consultations on return-to-work strategies and managing ADA requests for accommodations.

  • Return PassSM Mobile App is a health status self-attestation solution built on CDC guidelines. Return Pass helps employees quickly and easily determine if they are able to return to the workplace, or if they should self-quarantine and seek medical care. If employees are not cleared to return to work based on the screening, Health Advocate will conduct follow-up outreach as part of the integrated Return Navigator solution.

  • COVID-19 Dashboard is Health Advocate’s new proprietary forecasting tool, which provides employers with visualizations of the impact of COVID-19 at the national and local level. The Dashboard uses advanced Natural Language Processing to combine information on confirmed cases in the community with Return Pass screening results and an analysis of employee engagement with Health Advocate related to COVID-19. This gives organizations advanced insight into emerging trends in any workplace location across the country as they plan and evaluate their return-to-work strategy.

A Media Snippet accompanying this announcement is available by clicking on the image or link below:

“For organizations planning the transition back to the workplace, safety and health are top priorities. However, it is challenging to determine the right timing and approach to have employees return,” said Dr. Arthur “Abbie” Leibowitz, Chief Medical Officer, Founder and President Emeritus, Health Advocate. “By combining these valuable tools, employers can make more informed decisions about developing and implementing their return-to-work strategy.”

In addition to Return Navigator, Health Advocate offers other return-to-work solutions, including a suite of onsite and drive-through testing services such as worksite temperature scanning, diagnostic and antibody testing, and flu shots.

Organizations interested in more information or a demo of the Return Navigator solution can contact Brian Harrigan, Chief Sales Officer, at BHarrigan@HealthAdvocate.com.

About Intrado’s Health Advocate

Intrado’s Health Advocate makes healthcare easier for over 12,000 organizations and their employees and members nationwide.

Our solutions leverage a unique combination of personalized, compassionate support from healthcare experts using powerful predictive data analytics and a proprietary technology platform including mobile solutions to provide clinical support and engage members in their health and well-being.

Our members enjoy a best-in-class, personalized concierge service that addresses nearly every clinical, administrative, wellness, or behavioral health need. Our clients benefit from high levels of engagement, improved employee productivity and health, and reduced medical costs, while simultaneously simplifying and upgrading their health benefits offerings. For more information, visit us at www.HealthAdvocate.com.

About Intrado Corporation

Intrado Corporation is an innovative, cloud-based, global technology partner to clients around the world. Our solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight.

Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America, and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO). For more information, please call 1-800-841-9000 or visit www.intrado.com.


 

Contact

Courtney Prizer, Public Relations Specialist

610-940-6723

FAQ

What is the Return Navigator solution by APO?

The Return Navigator is a solution launched by Intrado’s Health Advocate to support employers in developing and implementing workplace reopening plans post-COVID-19.

What features does the Return Navigator include?

It includes the COVID-19 Navigator for personalized assistance, the Return Pass mobile app for health status self-attestation, and the COVID-19 Dashboard for data visualization.

How does the COVID-19 Dashboard help employers?

The COVID-19 Dashboard provides employers with insights into the impact of COVID-19 at local and national levels, aiding their return-to-work strategy.

When was the Return Navigator launched by Health Advocate?

The Return Navigator was launched on August 26, 2020.

Who can benefit from the Return Navigator solution by APO?

Employers seeking to safely transition their employees back to the workplace can benefit from the Return Navigator solution.

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