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Abercrombie & Fitch Co. Launches Same-Day Delivery Service Across All U.S. Store Locations

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Abercrombie & Fitch Co. (NYSE: ANF) has launched a same-day delivery service across over 540 locations in the U.S., including Abercrombie & Fitch, abercrombie kids, Hollister, and Gilly Hicks. Collaborating with Uber, Shipt, Postmates, Roadie, and Delivery Solutions, customers can now receive products quickly from their local stores. This new service enhances the company's omnichannel capabilities and supports its goal of providing flexible shopping experiences. The initiative aligns with a recent partnership to open a new, advanced distribution center in Phoenix, aimed at boosting supply chain efficiency.

Positive
  • Launch of same-day delivery service across over 540 locations enhances customer satisfaction.
  • Partnership with top delivery services improves fulfillment speed.
  • New distribution center in Phoenix increases supply chain efficiency.
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Global omnichannel retailer partners with Uber, Shipt, Postmates, Roadie and software provider Delivery Solutions to expand its fulfillment capabilities and enhance delivery speed across its portfolio of brands

NEW ALBANY, Ohio, Oct. 28, 2021 (GLOBE NEWSWIRE) -- Abercrombie & Fitch Co. (NYSE: ANF), a leading, global, multi-brand omnichannel retailer of apparel and accessories, today announced that it has launched a same-day delivery service across its entire U.S. store fleet, which includes over 540 Abercrombie & Fitch, abercrombie kids, Hollister and Gilly Hicks locations. The retailer has partnered with Uber, Shipt, Postmates, Roadie and software provider Delivery Solutions to expand its fulfillment capabilities and allow customers in certain zip codes to receive products from its stores within the same day.

Customers can now use the Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist websites and mobile apps to shop the full range of apparel inventory that is available in their local stores for same-day delivery. Each brand’s website features a “Get It Fast” filter to easily find products that are available, or shoppers can choose the same-day delivery option for available items at checkout. Once the same-day delivery order is placed, customers can opt to receive tracking updates via text to accurately determine when their order will arrive.

“We’re thrilled to add same-day delivery as another option in our portfolio of omnichannel services, which also include purchase online pick up in store, curbside pickup, reserve in store, ship from store and traditional parcel home delivery. Same-day delivery supports our goals of meeting our customers where they are and delivering our product to them when and how they want it, particularly as we approach the holiday season,” said Larry Grischow, Executive Vice President, Supply Chain and Procurement at Abercrombie & Fitch Co. “We always aim to provide an excellent fulfillment experience for our customers that includes choice and fast delivery options. We're looking forward to partnering with Uber, Shipt, Postmates, Roadie and Delivery Solutions to serve our customers across the U.S.”

This initiative is part of Abercrombie & Fitch Co.’s ongoing journey to transform its supply chain and deliver capabilities that best meet its customers’ needs and shopping preferences. That journey includes the company’s new distribution center in the Phoenix metropolitan area, which was opened in partnership with GXO Logistics in October. This highly automated facility features advanced automation and intelligent analytics, including AI and machine learning, to deliver products quickly and efficiently to Abercrombie & Fitch Co.’s customers in the West Coast market.

To view full eligibility requirements for Abercrombie & Fitch Co.’s same-day delivery service, visit its brand websites, www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com and www.socialtourist.com

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global, multi-brand omnichannel retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to give all Gen Z customers their daily dose of happy. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.com, www.hollisterco.comwww.gillyhicks.com and www.socialtourist.com

Investor Contact:
Pam Quintiliano
Abercrombie & Fitch Co.
(614) 283-6751
Investor_Relations@anfcorp.com   

Media Contact:
Kara Page
Abercrombie & Fitch Co.
(614) 283-6192
Public_Relations@anfcorp.com 


FAQ

When did Abercrombie & Fitch launch its same-day delivery service?

Abercrombie & Fitch launched its same-day delivery service on October 28, 2021.

What brands are included in Abercrombie & Fitch's same-day delivery service?

The same-day delivery service includes Abercrombie & Fitch, abercrombie kids, Hollister, and Gilly Hicks.

Who are the partners for Abercrombie & Fitch's delivery services?

Abercrombie & Fitch partnered with Uber, Shipt, Postmates, Roadie, and Delivery Solutions for its delivery services.

How many locations does Abercrombie & Fitch serve with same-day delivery?

Abercrombie & Fitch's same-day delivery service is available at over 540 locations across the U.S.

What improvements does the new distribution center in Phoenix offer?

The new distribution center in Phoenix features advanced automation and intelligent analytics to enhance supply chain efficiency.

Abercrombie & Fitch Co.

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