OSF HealthCare Reduces Rates of Depression and Anxiety by Over 50% Using the Amwell® Platform
- 58% clinical improvement for patients with moderate behavioral health conditions
- 53% improvement in patient depression screening scores
- 50% improvement in patient anxiety screening scores
- 94% patient satisfaction rate with SilverCloud by Amwell platform
- Steady and positive adoption rates with a 300% increase in enrollments throughout the pandemic
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In a new case study, OSF HealthCare results underscore the impact digitally-enabled hybrid care delivers on improved patient outcomes and experience
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58% clinical improvement for patients with moderate behavioral health conditions -
53% improvement in patient depression screening scores -
50% improvement in patient anxiety screening scores -
94% patient satisfaction rate with the SilverCloud® by Amwell platform
“Better access to behavioral health services is needed now more than ever. Today, one in every four
OSF HealthCare documented alarming trends of suicidal ideation and suicide attempts reaching its emergency departments. The health system selected Amwell to implement a comprehensive hybrid care solution that could enable three main goals: connect individuals with resources as easily and early as possible; manage conditions, reduce severity of symptoms and prevent mental health crises; and provide support for its mental health professionals and care teams.
In 2018, OSF HealthCare implemented SilverCloud by Amwell, a global, digital mental health platform that provides 24/7 access to digital services for people who have mild to moderate symptoms of stress, depression and anxiety. The health system offered the digital program to anyone in its service area without the need for a referral or to be an existing OSF patient, and saw steady and positive adoption rates and a
To extend the powerful benefits of the solution, OSF HealthCare expanded its hybrid behavioral health approach to support teams delivering more acute levels of care, reaching more patients and helping more clinical teams maximize their effectiveness. Most recently, OSF Healthcare extended its use of SilverCloud by Amwell platform through a technology partnership with Illinois State University. This partnership will establish OSF as the sole medical provider for student-athletes and offer access to virtual mental health care via the digital program.
"After experiencing such devastating behavioral health trends in our patient population, our efforts to adopt and expand a hybrid approach to behavioral healthcare, in partnership with Amwell, have proven valuable in our mission to serve our communities with the greatest care and love,” said Dominique Dietz, director of behavioral health at OSF HealthCare. “The Amwell platform provides a scalable, reliable and flexible framework that can help us meet the growing and evolving needs of our communities now and into the future.”
To learn more about the results achieved through the OSF HealthCare and Amwell partnership, read the case study here.
About Amwell
Amwell provides a leading hybrid care enablement platform in
OSF HealthCare is an integrated health system owned and operated by The Sisters of the Third Order of St. Francis, headquartered in
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Media:
OSF HealthCare
Colleen
colleen.reynolds@osfhealthcare.org
Amwell
Angela Vogen, Head of External Communications
Press@amwell.com
Source: Amwell